St John Ambulance (England) - Training courses Reviews 

52,305
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 5,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, enthusiastic, and knowledgeable approach, making the learning experience enjoyable and engaging. Many highlight the excellent quality of the training, noting that instructions are clear, well-explained, and often include interactive and practical elements that reinforce learning effectively. The overall service and user experience are frequently described as seamless, informative, and highly beneficial, with many feeling well-prepared for real-life situations. Reviewers appreciate the balanced approach to serious topics, the ability to ask questions without embarrassment, and the well-organized course content. However, some people mentioned issues with incorrect joining instructions, leading to attendees being directed to the wrong car parks.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their engaging,... See more

User experience

Reviewers consistently express satisfaction with the user experience, often highlighting the engaging and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the informative and... See more

Instructions

Reviewers highlight positive aspects of instructions, with many praising the clear and concise guidance... See more

Quality

Customers consistently note positive experiences with quality, highly recommending the first aid training.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David our trainer was friendly and enthusiastic. He explained things well and was obviously passionate about first aid. Lots of practical training aswell as theory. Gave me confidence in being able to... See more

Company replied

Rated 5 out of 5 stars

Learn so much about what first aider can do. How much it will be impacted on someone life saving and as an individual benefits of learning. It was one of the best trainer ever, she patiently executed... See more

Company replied

Rated 5 out of 5 stars

This was a fantastic course. It was really useful and the trainer, Tara was brilliant. She shared real life scenarios which must have been very difficult for her but were really helpful. I also really... See more

Company replied

Rated 5 out of 5 stars

The experience of the refresher First Aid was great and constructive and I've learned new skills and procedures dealing with a medical emergency in all types of situations. The training and learning... See more

Company replied


Company details

  1. #2 of 15 best companies in First aid station
  2. #1 of 7 best companies in Emergency Training
  3. #1 of 5 best companies in Emergency training school
  4. #1 of 34 best companies in Mental Health Services
  5. #5 of 41 best companies in Training school

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(52,305)

5,788 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

One-day course on Mental Health

I attended a one-day course on Mental Health, run by Stephen Andrews for employees of Nexperia. Aim of the course was to raise awareness on Mental Health and support us to become Mental Health Advocates. The course was interesting and targeting to the correct level, I believe, and Stephen provided a very interactive session without bordering on awkwardness. Well done, well received!

18 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Well worth the time

Really informative, very straightforward information. Good to put what was taught into practice and feel in comfortable surroundings where you can ask any questions.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Andy at the first aid training course…

Andy at the first aid training course in leeds was amazing! I really learnt a lot when i was there and he helped me feel confident enough to help anyone in need after the course!

26 June 2026
Unprompted review
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great tutor

Great tutor. Very knowledgeable and made everything easy to understand

19 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The experience of the refresher First…

The experience of the refresher First Aid was great and constructive and I've learned new skills and procedures dealing with a medical emergency in all types of situations.
The training and learning was going well and forward and in my opinion St. Johns Ambulance provided the best course. Very happy with Dave Murfitt too. The best trainer! Very satisfied, well looked after.
I recommend the business for the future reference courses.

10 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

It was really good too learn all the…

It was really good too learn all the different ways too do emergency first aid and terry and the other lady who i can't remember her name were both lovely and helpful people

18 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great experience

Great experience

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great training

Our trainer Paula in kettering was amazing, she made the course fun, she was also very knowledgeable and happy to answer any questions we had.

19 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Jason Thompson is a star

those three days we have been there at st johns were amazing. Mr Jason is a star and a professional in every way. he made learning so easy for us and obviously the environment there was so nice and friendly.
helped me a great deal and i would highly recommend St John Ambulance for the training for First aid and other courses.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Really engaging training

Really engaging trainer

19 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Good Instructors

Instructor made the learning engaging and easy to learn.

15 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Nigel who ran the course was really…

Nigel who ran the course was really knowledgeable and it was fun and interesting. I learnt alot of useful and potentially life saving bits of information.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Fantastic first aid course by Paula…

Fantastic first aid course by Paula swinton,course delivered to a high standard and made easy to understand , Paula was very clear about all modules Tony Gregg

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The course was very good

The course was very good! I learned a lot of interesting and useful things. I liked the teacher Laura the most, she spoke very interestingly. This is important so that you don't feel tired.Thanks

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great course

Great course, very engaging, Aaron was a great trainer.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

An excellent course that covered many…

An excellent course that covered many first aid situations more people should attend

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

This course saves lives!!

The course was engaging and informative! I learnt so much. The St John’s Ambulance trainers were excellent, making sure everyone in the group understood. They were approachable and friendly. I came away feeling I had learned things that could literally save lives. I would recommend that if you get the chance to do this course do it.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Brilliant

Brilliant.

A wide range of training options.

Trainers knowledgeable, inclusive and encouraging.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Kevin was an excellent instructor

Kevin was an excellent instructor. Thorough and made the day very enjoyable.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

I really enjoyed my time there … I’ve…

I really enjoyed my time there … I’ve done first aid course with them
The guy was brilliant, explained everything properly to make sure we don’t miss anything.

26 June 2026
St John Ambulance (England) - Training courses logo

Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look