St John Ambulance (England) - Training courses Reviews 

52,337
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 5,898 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, enthusiastic, and knowledgeable approach, making the learning experience enjoyable and engaging. Many highlight the excellent quality of the training, noting that instructions are clear, well-explained, and often include interactive and practical elements that reinforce learning effectively. The overall service and user experience are frequently described as seamless, informative, and highly beneficial, with many feeling well-prepared for real-life situations. Reviewers appreciate the balanced approach to serious topics, the ability to ask questions without embarrassment, and the well-organized course content. However, some people mentioned issues with incorrect joining instructions, leading to attendees being directed to the wrong car parks.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising instructors for their engaging,... See more

User experience

Reviewers consistently express satisfaction with the user experience, often highlighting the engaging and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the informative and... See more

Instructions

Reviewers highlight positive aspects of instructions, with many praising the clear and concise guidance... See more

Quality

Customers consistently note positive experiences with quality, highly recommending the first aid training.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

David our trainer was friendly and enthusiastic. He explained things well and was obviously passionate about first aid. Lots of practical training aswell as theory. Gave me confidence in being able to... See more

Company replied

Rated 5 out of 5 stars

Learn so much about what first aider can do. How much it will be impacted on someone life saving and as an individual benefits of learning. It was one of the best trainer ever, she patiently executed... See more

Company replied

Rated 5 out of 5 stars

This was a fantastic course. It was really useful and the trainer, Tara was brilliant. She shared real life scenarios which must have been very difficult for her but were really helpful. I also really... See more

Company replied

Rated 5 out of 5 stars

The experience of the refresher First Aid was great and constructive and I've learned new skills and procedures dealing with a medical emergency in all types of situations. The training and learning... See more

Company replied


Company details

  1. #2 of 15 best companies in First aid station
  2. #1 of 7 best companies in Emergency Training
  3. #1 of 5 best companies in Emergency training school
  4. #1 of 34 best companies in Mental Health Services
  5. #5 of 41 best companies in Training school

About St John Ambulance (England) - Training courses

Written by the company

Book Online
We teach people the skills to save lives in their workplace – and outside of work – to protect their colleagues, family, friends, and members of the community. Choose the course you need and book at a venue near you, or enquire about in-house training.

St John Ambulance

Written by the company

England's leading first aid training provider
Every year, we train more employees than any other provider, giving hundreds of thousands of people the skills to save a life. By training more people in workplaces we are helping to build a nation of life savers, teaching people the skills they need to help in an emergency both in and outside of work.
First in first aid, but so much more
While we are best known for first aid, we also offer a full suite of courses and certifications in mental health and wellbeing, fire safety, risk assessment, and health and safety, to name just a few. With highly rated trainers, nationally recognised qualifications and around 200 training venues, we are the chosen training provider for companies, local authorities and members of the public up and down the country.

Contact info

4.9

Excellent

TrustScore 5 out of 5

52k reviews

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4.9

All reviews

(52,337)

5,788 reviews in the last 12 months

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Rated 5 out of 5 stars

Such a great two days

Such a great two days, the trainer was really good, I learnt alot and it was good amount of practical and theory.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your positive feedback. We’re pleased to see you enjoyed your time with us.

Rated 5 out of 5 stars

A great course

A great course, engaging, insightful and went beyond the course material where more information was desired. The instructor did a great balancing act of ensuring the day was both fun but also covered the serious aspects of first aid treatment. I think it is a hugely important bit of training and would highly recommend to everyone.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your positive feedback. We’re pleased to see you enjoyed your time with us.

Rated 5 out of 5 stars

Essential life skill

Very hands on and practical session. Lots of interaction and useful advice and information. So glad I took the opportunity to get involved - and qualified!

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

The instructor Kevin was very…

The instructor Kevin was very knowledgeable and worked through at a good pace, explaining everything in good detail

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 4 out of 5 stars

I found the staff giving the training…

I found the staff giving the training to be very good, though I did not enjoy the role playing at the end of the session, as I find role playing stressful.

17 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Great course, even better instructor.

St John Ambulance can always be relied on to run a good course. The 3 day First Aid At Work course that I did in Hull was particularly good. The course content, structure, etc. were great as expected. The stand out feature of this course for me was Karl, the instructor. Karl is a brilliant instructor and provided a perfect balance of PowerPoint learning, interactive learning, constructive discussion and experience sharing. I attend a lot of external training courses and I'm vary weary of "death by PowerPoint" but this course couldn't have been further from that. Not only was Karl's approach to teaching engaging and interesting, he consistently balanced the seriousness of the topics being discussed with warmth, authenticity, and humour (where appropriate). Karl's teaching has given me confidence beyond what I would expect from such a course and I'm vary grateful to him for providing a course which was both fun and informative (an often tricky combination to achieve). I've always had great instructors on first aid courses, but when the time comes to renew my First Aid at Work qualification, I will be calling up SJA to ensure that I get a place on one of Karl's courses.

17 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Brilliant course

Brilliant course

I attended a first aid in the work place course in Rochford, Essex. Jane Park and Paul Flynn kept the course fun and engaging the whole way through.

Keep up the good work.

24 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Fire Marshal training

Nice comfortable venue with plenty of parking.
Presenter was experienced as an ex fire officer and had good examples and the course was engaging and educational.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

I have been on a few St John first aid…

I have been on a few St John first aid courses and now the fire marshall and they are very well run. Facilities are very good, refreshments provided. Trainers are approachable, professional and I have enjoyed all the courses.

31 October 2025
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Reply from St John Ambulance (England) - Training courses

Thank you for sharing your feedback. We’re glad to hear you had a positive experience during your training course.

Rated 5 out of 5 stars

Service was great

Service was great , clear explanation

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

One-day course on Mental Health

I attended a one-day course on Mental Health, run by Stephen Andrews for employees of Nexperia. Aim of the course was to raise awareness on Mental Health and support us to become Mental Health Advocates. The course was interesting and targeting to the correct level, I believe, and Stephen provided a very interactive session without bordering on awkwardness. Well done, well received!

18 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Well worth the time

Really informative, very straightforward information. Good to put what was taught into practice and feel in comfortable surroundings where you can ask any questions.

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Andy at the first aid training course…

Andy at the first aid training course in leeds was amazing! I really learnt a lot when i was there and he helped me feel confident enough to help anyone in need after the course!

26 June 2026
Unprompted review
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great tutor

Great tutor. Very knowledgeable and made everything easy to understand

19 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

The experience of the refresher First…

The experience of the refresher First Aid was great and constructive and I've learned new skills and procedures dealing with a medical emergency in all types of situations.
The training and learning was going well and forward and in my opinion St. Johns Ambulance provided the best course. Very happy with Dave Murfitt too. The best trainer! Very satisfied, well looked after.
I recommend the business for the future reference courses.

10 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

It was really good too learn all the…

It was really good too learn all the different ways too do emergency first aid and terry and the other lady who i can't remember her name were both lovely and helpful people

18 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great experience

Great experience

26 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

Rated 5 out of 5 stars

Great training

Our trainer Paula in kettering was amazing, she made the course fun, she was also very knowledgeable and happy to answer any questions we had.

19 June 2026
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Reply from St John Ambulance (England) - Training courses

Thank you for taking the time to leave a review. We’re pleased to see you had a great experience on your training course.

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