SKAT Reviews 

I can really not explain my frustration with SKAT. I called several times looking for answers for payments that I don't know why I am still doing it, but the answer to all this is none, no one can answer MY QUESTIONS. Every time I call they referred me to different departments but seems that they have no idea what is this payment or they cannot find why! AT THE END, WHEN THEY HAVE NO ANSWER, they tell me that some one will call me and explain, BUT NO CALLS and NO ANSWERS. I am not refusing to pay anything, in fact I was paying everything that SKAT was sending no questions ask, but I got tired and NOW, I NEED to know why I am paying this, from which year or which company! ITS MY RIGHT TO KNOW!

Nasty costumer service blows my mind.
Rude and arrogant.

Nasty attitude, I have never experienced such bad service. How is that employee even qualified to placed in costumer service. They’re supposed to help me, and I left the phone call with my problems unresolved & annoyed. Next time I call in and they hand me over a rude incompetent employee. I will simply hang up the phone. I will not accept such thing, and let that ruin my day.

“You’ve been living, here for so long. Why aren’t you good at danish? I think it’s rude that you expect us to be able to service you in English. It’s rude that I need to speak English to you”

Excuse me, I pay my taxes, work, and AND when calling in they literally say “ press ** for English.

There is a little wait at the phone lines, but Skats business hotline is almost always staffed with kind, competent people. They seem to really care and offer a fast and efficient service.

No way to enable the required fields without contacting support... which does not work - chat and calls remain disabled, not even possible to queue. mail option says 20 working days to answer... at the same time skat is charging interest on the missing taxes while they are refusing service.

When i called them, it took only 2minutes before someone answered (i was actually impressed because normally it takes me forever before someone answers) BUT apparently she needed to transfer me to the “english” section, and so there, the waiting game began, waited for almost half an hour, and when i talked to this woman and explained what my concern is, she just dropped the call without any reasons at all!!! Just soooo rude!!

Waiting more than one hour on their phone queue only to find out they could not help me with some income correction information because they did not speak English. So much money gathered from taxes, yet so few employees!

My fiance is a Dane in Copenhagen. Thomas Hawkins He is a single father and and oil & gas engineer. Every year, he has his tax report done at his bank. Every year. For 2 years, he would finish that task and go home focusing on his next task. For 2 years, he completely forgoet and did not pay. He has $3,100,000 in the bank but SKAT! has locked his account since MAY. He has paid up all the tax now since 2 months ago. THEY STILL REFUSE TO REMOVE THE LOCK ON HIS ACCOUNT. Tom has not eaten for 2 days. No parents, no siblings, no family to help him. His daughter is living at a friend's. He is desperate and is talking about suicide. How does ONE'S OWN COUNTRY PERSECUTE A CITIZEN LIKE THIS! Today is October 5. No one has helped him. Not even his lawyer at Redmark. PLEASE PLEASE PLEASE help. Today is October 5. I hope and pray that someone reads this today and gives Tom his life back today.
Angela Smucker
1-512-680-2418 Texas, US

Took all of my unemployment money without notice when the letter said the deduction limit is 400 kroner, now I dont have anything to pay for rent and a-kasse membership.

Skat is the most frustrating useless piece of crap that I have ever seen.
45mins on the line is a standard. Employees with 0 knowledge. Ask a simple question and nobody will answer you. Hanging up while they hear english on ENGLISH HOTLINE.
I have never witnessed anything as bad in any country I have ever been in.
If you want to contact them, reserve around two hours. If you have anything more complicated you can just give up.

I am a professional from US, working in US. My partner is Danish and we came to DK to help his old parents with their daily lives. I work in US and do not use any social benefits in DK, still paying DK taxes. I called skat with a question about my 2019 Danish taxes. I called total of 7 times. I was on hold for total of 3hours and 15 minutes. I was bounced from one person to the other each 20 minutes, I explained my question to each person each time, and they said it is another person and they transferred me and that was another hold. I talked to same people at least 2-3 times. They all knew me by this point and did not ask for my name or information, still they sent me to another one that I spoke to before. In the end I told the last one that I was on hold for 3 hours and she needs to take care of the problem. Guess what, she was able to fix it in 8 minutes. Conclusion: That is how my good deed of coming to your country and taking care of your elderly people (my in-laws) and trying actually to pay you lots of money for that, is appreciated!!!

Export of car they pay 3000,- DKK import and reg tax of the excact same car: 60.000. Something rotten in the State of Denmark.

PS: I am danish just want the world to know, dear danish government can we please privatice Skat service centers?

The kind of feeling, when you ask a SKAT member a question in English and he hungs up the phone, that's the SKAT.

I called to SKAT's english speeking number. I needed explanation why do I need to pay resteskat, because I just don't understand it from the declaration.
I asked really politelly that I need help with it, because I do not understand where the reste skat is comming from. But what she did was just amazing!!!!! She asked me how much I need to pay, and after she got my answear she said - do you really have problems to find that amound of money to pay it?
I mean.... I was shocked !!!! I mean ... how about " it is not your f***ing business!!"
Ofcourse I did not get any explanation, because tax ladys english was soo bad that I could barely understand what is she trying to say! And I mean... they get salary from our taxes!! Shame!!!!

Lazy ,closed down their offices, when you call them you always wait for 1 hour. Then you just change from one person to another.. In the end nobody cares..
Improve your system.

Skat probably is derived from treasure given to the royal family in the not-too-distant-past. I sometimes refer to my wife and young children as 'skat'. I'd prefer that y'all just call yourselfs the Danish Taxation Authority or some such moniker. And another thing... what's all this udgifter this... udgifter that... just call it a 'directed taxation' or tariff;)

(just some friendly ribbing from an American who loves living in DK:)

Every time I try to use Skat's website, it takes 30 minutes to do even something simple. Like check the email they sent me. And about a 50/50 shot of crashing. How do they get away with this??? I'm 30 minutes in to checking one...single...email...and still waiting for it to load as I write this. It's already crashed once and I'm worried it might do it again. ARGH!!! I wish I could submit zero stars for worst website on the planet, including some Burmese ones I've used with dial-up speed connections. Still waiting for the page to load and beginning to give up hope. It's cool. It's not like it's insanely critical. Actually, it is critical. Well, it is if they ever want to see the money I owe but maybe they don't care if I can't even read their email. Ah! It just crashed AGAIN! 40 minutes and at least 3 crashes in, I finally get to read the [ONE LINE!!] email. Which is completely useless and doesn't answer my question in the slightest. And then I can't even respond to it through the platform. OMG...50 minutes... trying to send response... CRASH!!! F*CK!! Finally sent! seriously? 1 hour to read one email and respond? What do they do with all that tax money??

super information

God side, men ikke nem at forstå.