There was a problem with the website (no option to detail fitting of bindings to skis) this was sorted with a phone call, and there were also follow up emails from ski Bartlet staff. Delivery was supe... See more
Company replied
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Ski Bartlett is a busy independent Ski shop on the Uxbridge Road, (A4020) Hillingdon, West London. We sell everything you could imagine for skiing, but two of our main specialist areas are race and freeski equipment and clothing. With over 50 years of ski experience, we are now one of the UK's most popular independent specialist ski shops. We stock everything you'll need for skiing, catering for the widest range of tastes and ability levels - including ski racers, freestyle skiers, freeride skiers, backcountry skiers, beginners and experts.
A customer is for life, not just for the ski season
1/2 Rosslyn Parade, UB10 0NP, Uxbridge, United Kingdom
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The Bartlett team were very helpful and directed me to the person with the knowledge, relevant to my specific requirements…
The purchase arrived promptly and the environmentally friendly courier service, was highly efficient…
Good but I payed 180£ on ski gloves and it was packaged horribly no protection you would of thought that you pay 180 and get some good protection in the package

Reply from Ski Bartlett
Quick delivery and good comm's if you need to contact them. They sorted an issue of my making brilliantly, even though they didn't have to.
Great service!
Products arrived quickly and safely.
Good advice on the phone.
Yet another set of skis I've bought from Ski Bartlett, good price and great service
Ski helmet came in different color (and I have even asked before buying about the availability!!) I was looking for this helmet for a while and no store had it and then I found that ski bartlett has it so I bought it and I did send an email before buying so I have 100% surety but as I can see I didn’t. I’m so so disappointed:(( and I could have the same helmet for free but I really wanted the white-black one
Fast and efficient as always once the new stock of ski bags had arrived from Atomic capable of carrying SG race skis. Many thanks.
Very knowledgeable and helpful, friendly staff. Fantastic range to suit all pockets. Fitted the bindings same day. Excellent service all round - will certainly return.
Great customer service before buying; transparency from order to delivery & great quality of product.
Prompt service. Ordered item online, delivery 2 working days later. I’m an infrequent customer, but I have used Ski Bartlett before, and the experience is consistent; no hesitation in recommending them.
We turned up one Saturday without an appointment to fit race boots for my daughter. We knew it was a risk but we needed them quickly so figured we could just grab similar ones to her old ones if needs be. As luck would have it, one of the servers had 30 mins free and couldn’t have been more attentive and helpful. Really appreciated their help as did my daughter’s feet! Can’t recommend them enough
Delivery was very good, service was great. I asked if they can drill the skis for me as I already have my own bindings, and they did a really professional job. So happy. I bought the skis on Saturday and it was delivered on Thursday, in time for me to get on the slops for park night.
I ordered some ski poles and socks. They arrived quickly and with free postage which was great. I'll definitely use them again
Really, really great service, do what they say tbey will, always ready with helpful advice and good chat.
Thank you!
very helpful staff and good selection of kit
Alex did an amazing job of fitting my boots very happy all round
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