Skip Hire Network Reviews 216

TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

At the beginning I was still hoping to receive a standard service despite of all the negative reviews. I believed there must have been a improvement on the service for customers attractions. Surp... See more

Rated 1 out of 5 stars

Made two separate enquiries and given competitive quotes but they can't fulfil them. Nobody phones you back!!! DON'T WASTE YOUR TIME EVEN LOOKING AT THEIR WEBSITE!!

Rated 2 out of 5 stars

Skip booked for morning delivery. Did not arrive until after 3.30pm Full day of workmen standing around waiting. My full day assigned to clearing wasted. No return phone call as promised.... See more

Company replied

Rated 5 out of 5 stars

very fast and efficient transaction. however very disappointed on the amount of restrictions placed on us especially undertaking a house clearance. Ended up having to do a tip run and a garden clearan... See more

Company details

  1. Public & Local Services

Written by the company

Looking for a great price for skip, wherever you are in the UK? Skip Hire Network offer domestic and business customers the opportunity to hire a skip regardless of your UK location. We offer skips of various sizes and ethically manage most waste types with particular focus on diversion from landfill and maximum recycle rates. In addition, you will be helping support Recycling Lives charity, a social enterprise tackling homelessness, offender rehabilitation and working with FareShare to reduce food poverty.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

216 reviews

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Rated 1 out of 5 stars

Placed an order for a skip to be…

Placed an order for a skip to be delivered on saturday,had confirmation e mail for Am delivery.
Arranged for additional labour to load the skip rung skip hire network and was informed issue with transport and skip will not be arriving.now have to pay for labour and cost of 80 mile round trip.
Would not recommend if using for a business as seem like
they are not reliable , especially when all other bad review's say they are un reliable. So asked for the skip to be picked up was assured it will be picked up by close of business on 2 separate conversations. Skip was not picked up and now have to cancel a skip which was due to be delivered in the morning as have no room on the drive for 2 skips. Project has now been put behind . Absolutely horrendous service and don't care about customers

22 September 2018
Unprompted review
Skip Hire Network logo

Reply from Skip Hire Network

Hello,

We're sorry for the frustration caused here. Our collection agent was unable to fulfil the original delivery due to a communication breakdown at their end. When you contacted us to arrange collection, we spoke to the agent who assured us they would make this on the same day, but was later unable to fulfil this. We understand collection is due to be made today.

Thank you for choosing Skip Hire Network.

Rated 5 out of 5 stars

Exemplary service from initial enquiry…

Exemplary service from initial enquiry to seeing the skip being collected. I don't think I was the easiest customer, being very specific about timings. The local contractors couldn't have been more helpful. I am so grateful!

12 September 2018
Unprompted review
Rated 5 out of 5 stars

very fast and efficient transaction

very fast and efficient transaction. however very disappointed on the amount of restrictions placed on us especially undertaking a house clearance. Ended up having to do a tip run and a garden clearance separately. wasted time and also the skip having to be flat and not above the sides. Price quite steep too compared to where I live

1 September 2018
Unprompted review
Rated 4 out of 5 stars

helpful with oil spill

found to be very helpful when solving a spilt oil problem that was left by the skip hire firm that was used,kept me well informed by email and phone calls
with a bit more research and phoning around could have got the same size skip £20 cheaper
but it is what it is

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Very great service

Very great service !
Arrived promptly after a text from the company, polite and helpful drivers, and a text message to let you know when its being picked up, would definitely use again !

16 August 2018
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful team, confirmed arrival. Collected early as requested. Would recommend on service and price.

16 August 2018
Unprompted review
Rated 1 out of 5 stars

I paid in advance and the delivery day…

I paid in advance and the delivery day should be Friday ,the 10 of August ,as the company confirmed after several phone calls from my side.
I live alone and hired two people ( and paid them ) to help me on delivery day and following weekend in order to finish quick and give access for the next building work planned months ago.
What happened ? The skip arrived 3 days later and have to organise and find helpers again ( especially now, during the holiday period) !!! As a consequence I paid twice for the same job !
I wouldn't use the same company again !
Kind regards : Maya Hinova

16 August 2018
Unprompted review
Skip Hire Network logo

Reply from Skip Hire Network

Hello,

We're very sorry for the issues caused here - this was due to a breakdown in communication at our end, which we can only apologise for. Our teams have contacted you direct.

Regards, The Skip Hire Network team.

Rated 1 out of 5 stars

Stay Away......

Ordered on the Friday for delivery the following Wednesday. 16:30 on the Weds I get a text to say there has been a problem and then I have to call them! Explained to me that Skip Hire Network made a mistake in the ordering and nothing available now until the following Monday. Usual scripted 'we're terribly sorry etc etc' but surprisingly no attempt to help out with some thing quicker, no offer of money back in compensation for messing me around. Avoid this lot and go straight to the pro's...

18 July 2018
Unprompted review
Skip Hire Network logo

Reply from Skip Hire Network

Hello,

We're sorry you didn't get to experience our usual seamless service - this was due to a communication breakdown with our supplier.
As you know, as per your request, we sent a full refund.

Regards, The Skip Hire Network team.

Rated 5 out of 5 stars

job well done

skip delivered when expected, nice friendly, helpful delivery people, picked up again without any fuss. Job well done

14 July 2018
Unprompted review

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