Skype Reviews 

I've had a bad experience with skype due to signing onto a plan with limited minutes by mistake. When i realised it i did online chat with Skype and expressed that the plan i signed up for is not working for me amd i would be willing to upgrade to an unlimited subscription. I was promised the rep will escalate it and get back to me, but so far no luck!

Do not buy credit here, I did not get any and even though Google Pay say its been refunded its not, and its been two weeks.

Skype deleted a video of my last ever conversation with my Dad before he had an accident and died without warning. I begged them for a restore, they even went a far as giving me some fake ticket number but I went back three times and despite reassurances they'd get back to me they never did.

Skype is good at draining money from my account’s which didn’t work , the thieves don’t have a customer service number

FREE software that allow you chats, calls, and too much data you can send each other, in windows its very fast for teams to send sms each others, thank you skype

With every update microtrash puts more unwanted features in skype

After much trawling round the Skype web site, I closed my Skype account Account on 18 November 2021. In April 2024, Skype emailed me to say my Skype account was still live. I AGAIN closed my ALREADY CLOSED account on 13 April 2024. Skype continues to email me, warning that my account will expire on 15 May 2024.

I hardly use skype now, but there's scambots that randomly invites us into Crypto/Forex groups there

I have found Skype good until you have a problem and loose your account. It is impossible to get any useful help on their chat line or through recover your account. Customer support is useless and you loose your credit. I have spent over eight hours trying to resolve this.

what a piece of crap useless buggy system and greedy corporation.

If I could give zero I would. You pay money into your account to make calls when travelling. You return to your account to see what balance you have, lo and behold the balance is zero and you have NO WAY of finding out where it has gone. These people are thieves. Don't waste your money on this rubbish, use another voip app. The only reason I used it in the first place was that the people I wanted to contact were on it. Nope, Nope, No!

I purchased an international call subscription on Skype and paid in app via Apple Pay. Apple took the payment but the subscription never came through.

I’ve contacted both Apple and Skype multiple times about this and each point to the other as the responsible party. Apple refuses to refund the money and Skype refuses to activate the subscription as they say Apple has not sent through the required information.

I have never had such a disappointing experience with an in-app purchase. This is outright fraud on the part of Skype.

I bought skype credit today. My credit card balance was charged, but skype mobile app show processing... then it got error and no credit added to my Skype account.

Also, there's no way to content Skype's support. No email, no hotline and online help page is just like FAQ which just say check the payment, check the balance blah blah blah...

I found no way to get my money back nor get the credit that I bought.

The Most Inconsistent & Unreliable App I Have Ever Used

I wish I can give Skype 0 stars. I have paid for credit which I have not received. This has happened several times and only after contacting them do I get my credit added to my account but on this occasion, they are saying they cannot see my credit as paid when it has been taken from my bank and I received a receipt as proof of payment. I contacted them again and they are saying they have applied for my money to be refunded. They never applied for it to be taken!!! Am done. Skype, you are dishonest and all bad deeds will return to you two fold.

I have been online business and social for 28 yrs and counting. No single App, has caused me or friends in countries that have mountainous restrictions…to be able to communicate, more frustration, due to its profound museum, ready dysfunction I have forced uninstalled everything that has anything remotely associated with Microsoft

I signed up to Skype so a staff member can make calls. The staff member left I shut down the auto recharge, they continue to take money out of my account. They have no way to get in contact with them so after 6 months of them taking money I go ahead and completely shut down the account. 8 months later they are still taking money out of my account. They have no way to get in contact with them, so they just continue to take money. I don’t know what to do. If anyone can help this would be greatly appreciated

I keep paying for credits which don't appear on my account, so I can't use it. Really bad. No reasonable way to contact them.

If it weren't for my job requiring the use Skype, I would stop using it FOREVER.

You repeatedly ban and block accounts without any valid reason. I attempted to reach out to the chat support, but they claimed it wasn't their department. Despite filling out forms and sending emails over the past 3 months, I have NEVER RECEIVED A SINGLE RESPONSE.

I have thoroughly reviewed your policy, and I am not violating any terms. No contacts are being added, no bulk messaging, no spam, and no scams are involved.

Despite creating new accounts, you persistently ban me. Yesterday, I wasn't even using Skype when you blocked me again. You must stop relying on bots; Hire more humans; there's NO ONE to contact about the issue.

The chat support is utterly USELESS, to say the least. They disregard the problem description, respond with copy-and-paste messages, avoid my questions, and purposefully miss the point. It's like talking in a loop, repeatedly explaining the same thing to someone who isn't reading anyway. Frankly, I am embarrassed for you.