Skype Reviews 

Absolute rubbish and unworkable. Hang your heads in shame Microsoft.

Stay away. Use something for free that works!

I just downloaded the new version, December 2023, version 8.11. I use Skype daily and I'm largely happy with it but this new version promptly changed my name and my Skype ID and lost the funds I have against my account. Fortunately it installed alongside the old version so I was able to uninstall it promptly and revert to the more reliable older version. Stop trying to improve something that's fine as it is.

Utter crap platform/service....wholly useless,in too many ways to mention! But one has to wonder about the HR professionals ability to recruit people who can design/service such software/app.Given up on it.

I keep going round in circles with passcodes and being able to put money on my account t9 use. I go through forgotten passcode. Then I cannot remember the old email address and it does not allow me to receive codes by my phone number as it loops me.
Tel 07825 323 211

my Experience ?!!
Awful I hate skype, they hide the options to close and remove my account, the have restricted me from using skype features and still they keep trying to to charge me 2 times a weeks this is a pure SCAM, also

It used to be a really good app, but the moment it became a part of Microsoft everything went wrong. First the interface, which is unbearable, then weird policies like security policy which no-one can understand and lastly user management, where you never know if you are looking in your phone book and looking for a Skype user ...

Relatively simple and easy task, isn't it? But Microsoft (again) made it totally wrong - like everything.

Skype original loose account management w/o an email created a mess after merging with Microsoft accounts. It is very easy to get locked out when using the same phone number for two skype accounts. One of them will be in limbo...and good luck with their support AI, you get nowhere :\

I bought skype number for my business and I have attached that number with my Wise account.
However, whenever I request code to my number, I don't receive it. Only way to bypass this by requesting a call. It doesn't happen with the other VOIP number I have. However, skype rates are good. This is the only problem I have faced which I think they'll improve

Skype is great product for audio calls when the group of participants is not too large otherwise its gives audio voice issues. It is an average for video communications. Skype works nice for one to one communication but bad for more number of participants.

Skype’s annual revenues have fallen -74.5% since Microsoft’s 2011 $8.5 billion acquisition of Skype…

Something’s obviously very wrong here.

Microsoft has piled on ridiculously conspicuous Skype accounting practices, inconsistent billing, poor communication, connectivity (dropped calls on pickup, etc…), leading ultimately to client dissatisfaction, frustration, cancellations, churn, lost subs, lost revenue…

(eg:) When required to replace / update your (dead) card on file, including annual subscriptions, MS won’t let you delete the original card, even after the charge, even after a replacement card has been posted; they’ll simply inform you, if you do so, they’ll cancel your subscription; all this due to their knowingly, creepy, buggy practices, software…

Curiously, they allow stacked multiple cards, but MS will only bill the original card, which will eventually expire and/or is compromised, and fails; they won’t use the new card on file, exasperating annual subscriptions.

Skype and SkypeIn are billed separately, in different locals, at differing times; no one could guide me to my SkypeIn pay details today… So, not only do you have to deal with Skype, SkypeIn, you submit payment through separate MS gateways, dealing with different portals, within MS… Again, a ridiculously ludicrously ineffectual interface, awful coding… Who’s actually in charge of creating this utter monstrosity, and why break something that wasn’t already broken…? How many more assets will MS endlessly pour into Skype; have they learned nothing from their past?

Furthermore, instead of maintaining established payments through Skype, you’re redirected to a myriad of meaningless, confusing, non-navigational, non-intuitive MS interfaces, which resulted in an expired certificate.

You’re only notified, less than a moments notice, your subscription has been CANCELLED, less than 48 hours prior to the subscription’s actual expiration, but within this timeframe, the account magically remains active, throwing users into a panicked state, even though a replacement card had already been on file, for almost 2 months prior, but MS elected not to use it; are they intentionally trying to sabotage themselves?

As a legacy client, since Skype’s inception, I spent close to 6 hours, continuously as a MS hostage today, on their so-called chat support (no, you can’t speak with a human, only exhaustive chat text), as I was passed around like a rag doll, through ~10 different chat CSRs, as no one had the skill sets to resolve my matter, which they ultimately admitted they weren’t able to resolve, escalating upwards, meanwhile my Skype and SkypeIn will stop functioning until they fix the issue.

This is a known issue which has been in existence since MS Skype acquisition, something which the FCC/SEC perhaps should investigate.

How can a company of Microsoft’s stature, allow an acquired $8.5 billion asset, such as Skype, only to run it off the rails, with their ineffectual user interface, using MS proprietary coding, which doesn’t provide the same user interface experience, on their own or other platforms, including Android, iOS, etc… due in part to inconsistent proprietary coding, seemingly non existent debugging?

One doesn’t have the same user interface on differing platforms; When chat support directs you to do something, that feature isn’t there… A very egregious waste of people’s personal time, and they’re simply unwilling to offer any compensation.

Notifying them of their pitfalls leads absolutely nowhere… Nothing changes.

- You can only stack crap so high before it collapses…

MS has decided to add to Skype, Bing, AI and a myriad of other totally worthless unrelated, cluttered, nonessential communications features to the app, so much so, it’s now no longer Skype, while at the same time, I personally believe it has significantly increased the apps overhead, bogging down your device, decreasing security, increasing battery usage, all the while, constantly phishing your personal data... And all of this under a paid subscription banner…

I didn’t sign up for any of this… Therefore I cannot recommend MS Skype in its present form.
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*Skype was created by Niklas Zennström, Janus Friis, and four Estonian developers, first released in August 2003. In September 2005, eBay acquired Skype for $2.6 billion. In September 2009, Silver Lake, Andreessen Horowitz, and the Canada Pension Plan Investment Board bought 65% of Skype for $1.9 billion from eBay, valuing the business at $2.92 billion. In May 2011, Microsoft bought Skype for $8.5 billion and used it to replace their Windows Live Messenger. As of 2011, most of the development team and 44% of all the division's employees were in Tallinn and Tartu, Estonia (*Wiki).

Skype is a widely recognized telecommunications application that allows users to make voice and video calls, as well as send instant messages and files over the internet. While I don't have personal experiences, I can provide information up until September 2021.

Skype was one of the pioneers in the realm of internet-based communication, offering free or low-cost voice and video calls to other Skype users around the world. It was known for its user-friendly interface, cross-platform compatibility, and the ability to connect with both individuals and groups. Skype also allowed users to make calls to traditional landlines and mobile phones for a fee, making it a versatile communication tool.

One of Skype's standout features was its video call functionality, which played a significant role in keeping people connected across long distances. It was particularly useful for maintaining personal and professional relationships, especially when physical meetings were not possible.

Skype also offered text messaging, file sharing, and screen sharing capabilities, enhancing its utility for collaboration and remote work. However, over time, competition from other platforms like WhatsApp, Zoom, Microsoft Teams, and Google Meet led to changes in the way people communicate digitally.

In recent years, Microsoft, the parent company of Skype, has integrated some of Skype's functionalities into its other products, like Microsoft Teams. This has led to a shift in focus for Skype towards a more business-oriented audience.
Despite its historical significance, Skype has seen a decline in usage compared to newer and more specialized communication tools. It remains a part of digital communication history as one of the first applications to truly popularize online video calling and instant messaging.

I had a subscription to make unlimited calls to the US (landlines) for over 5 years and it worked perfectly until recently. The past few months I have been unable to connect to a US landline without any explanation or customer service help. Skype makes it impossible to get in contact with tech support and disconnect the service. I kept getting charged monthly for a service I am not able to use. So happy to finally cancel my subscription and go with another provider. Good riddance.

Ridiculous situation my account was blocked right after registration. When I asked support about the problem the answer was that it was blocked because of ToS. They can not explain the reason.
So Skype support suggests me create a new account with another email and card. It is ridiculous because if I use my card again the system will block my account again. So I have to go to a bank to issue a new card but it costs money. Skype what are you doing?

I have had a skype account for some 15 years and recently started to use it again after a long break. Within 2 days my account was locked for 'unusual activity'. After 3 lock outs it was blocked, I couldn't even get a code to reopen it. The unusual activity was down to skype allowing people I don't know to bombard me with messages, no matter how many times I block those people. They even managed to lock my account while I was not active on it for over a week. So much for staying in touch with friends and family. Utter rubbish.

The windows interface of Skype is a nightmare. Everytime I spend a few dozen seconds to find the dialpad. Useless options like The "meet now" and "Get your skype number" which I will never use are really to invasive. It's not the cheaper voip call application but the call quality is usually good

it is Impossible to cancel subscription auto renewal.
there is no button for cancel it trough skype. it is criminal to keep charging me for a service I no longer need and want to cancel.
I have spent more than 2 hours browsing the internet looking for an answer and there is none. there isn't even a help channel from Microsoft to sort this out. ABSOLUTE DISGUSTING

it is not hard to guess skype credit service is really rubbish.it is designed to get you off guards so they can get away with your money. when you think they do it to millions people around the world it quickly adds up in their bank account. i have not signed up for one year Subcription but they managed to put me in one year contract instead of one month contract. NEVER PAY THEM BY PAYPAL AGAIN USE BANK ACCOUNT AND MAKE ONE ONE OF MONTHLY PAYMENT ONLY.NEVER TRUST SKYPE CREDIT.ALWAYS KEEP AN EYE ON YOUR SKYPE CREDIT ACCOUNT. IF NOT NEXT THING YOU SEE THEY HAVE BEEN TAKING YOUR MONEY OUT OF YOUR ACCOUNT.INSTEAD OF £6 MONTHLY THEY TOOK OUT £ 61YEARLY.I CANCELED MY PAYPAL SKYPE PAYMENTS NOW BUT TOO LATE ALREADY.

Skype is a reliable platform for seamless communication and collaboration. It offers high-quality video and voice calls, instant messaging, file sharing, group video conferencing, and integrates well with Microsoft services. With availability across multiple devices, it is a convenient and cost-effective solution.