I have to say I received great customer service from Kelly. Although they delivered my goods to Amazon, Amazon never delivered to me. As I couldn't get in touch with customer service from Amazon I ap... See more
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Slamtech, aka Bridge over Water Ltd, were selling 6 litres of long life milk on Amazon for £55. Same product was priced on reputable companies’ sites at £6.60. People are dying, people are struggling... See more
Checked out TP before buying and was slightly concerned by the number of poor reviews. Fortunately Slamtech were great, the products were much cheaper than elsewhere (including amazon) and it was deli... See more
Ordered via Amazon website for Cushelle 45 pack toilet rolls for £26.95. The y sent Guillette quilted paper retail cost about £5. Unable to instigate a refund or return as under £30 purchase price. Ha... See more
Company details
Information provided by various external sources
About Slamtech Thank you for visiting our Slamtech.co.uk website. We trust you will find using our website easy to use, informative and offering a wide range of products at competitive prices. We hasten to highlight the fact that, although we are competitive, it is not at the expense of the quality of the products. Our range and portfolio consist of many top leading branded products. They are sourced through appointed and authorized suppliers of the brand manufacturers. Our aim is to provide a smooth transaction and a quick delivery turnaround by despatching all orders on the same day as humanly possible. Once you have received your product and find that there is a genuine issue/problem with it, we are more than happy to resolve the matter by either replacing it or refunding you depending on each issue. If it is a faulty item, we may even be able to provide a freepost service for its' return. On the other hand, it is possible an in-correct item has been ordered and we are more than happy to resolve this as well, providing the item has not been used, damaged or opened. Since commencing trading in 2010, Slamtech has substantially grown from small beginnings. At the onset, the aim was always to provide the consumer with a good product at a fair and reasonable price, and good service. We feel we have achieved this aim and can confidently continue growing to become a leading ecommerce merchant. Of our range of products in the below categories, the majority are from known and trusted brands, such as Babyliss, Remington, Phillips, Delongi, Russell Hobbs, Omron, Tomy, Leapfrog, Wahl, Braun, Seiko, Franklin, Scholl, Panasonic, Casio, Tefal, George Foreman, Revlon, Grundig, Sony, Lloytron, Kenwood, Bosch, Morphy Richards, Tresemme, to name a few to which we are also constantly adding new brands and lines. Health and beauty Home and Living Electricals Toys and Games Mobile phone accessories Computing If you are interested in buying bulk items, multiple items or even become an agent, we are happy to discuss a better pricing structure if feasible and welcome dialogue on this. Feel free to email us or contact us for further information. So welcome you to Slamtech, - take a browse at our products and if you need any assistance do not hesitate to contact us by email, phone or our online chat with our customer service department through our online platform, which is manned during normal office hours, from Monday to Friday. Slamtech take this opportunity to thank you for your valued and much appreciated custom. Your feedback, customer reviews and comments are always welcome so feel free to post these. All items are subject to stock availability. Some products are often changed in their specification at short notice. When this happens, it is generally for the reason that the product has been upgraded with newer features. We do our utmost to maintain and update stock lines, but on occasions some products may have been discontinued by suppliers whilst you have been browsing, in which case we will inform you of alternatives should the need arise.. Slamtech are committed to giving YOU the best service that we can.
Contact info
United Kingdom
- 02089041100
- sales@slamtech.co.uk
- www.slamtech.co.uk
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Great customer service
Great customer service. Fast response n the products were worth the money. Postage was very quick n quality products
Top brand products on very competitive …
Top brand products on very competitive price happy with excellent customer service. Will highly recommend.
Hi friends
Hi friends, i would like to share my experience with this online shopping site. It is the best site i have ever seen. Recently i have ordered a book and a shaving machine. I got in a cheap price and also the most important the shavjng machine was of top quality. I reccomend everyone to do online shopping from this site. As i consider this website is one of the best for online shopping 😁😀😀
Order cancelled
Bought a travel razor. Order accepted and payment taken. 12 hours later order cancelled by them and refund given "as the wrong price was on the website". Reordered via eBay at a lower price. Sound familiar?
Very unprofessional
I bought 2 items from Slamtech. 12h later l got an email telling me the order was cancelled as they had no more of them and they would be not getting any more of them. I went on line trying to order from someone else only to find Slamtech had them at £15 more. I rang their customer service and confronted them and they put the phone down on me. Very unprofessional.
Absolutely unprofessional
Absolutely unprofessional. I bought from them a Remington trimmer which after few weeks broke. I have sent it back 2 months ago via free post which they provided and since that day I have been chasing customer service for exchange or refund. 2 weeks ago they told me that they haven't received it and asked me to provide a slip from their free post - joke! I spoke with 5 different customer service operators and had to explain the story over and over again! I had confirmation that the refunded me however until now I haven't seen money on my account. I am giving up!!!
Stay away from them!
Absolutely dreadful!
Absolutely dreadful!
Would not purchase from them again.
Dreadful customer service department and agents.
They did not provide tracking information as they said they would and the item was very delayed in delivery. They ignored many emails and were slow to respond when they did!
Be careful when ordering from this company
Daylight Robbery
DO NOT BUY FROM THIS COMPANY
They will take your money and never ship the product. Customer Service is non-existent. Thankfully I paid via paypal and got my money back after weeks of no communication from this terrible company.
Ordered online a product- Not in stock. Paid , no one informed
I bought a george foreman grill and paid. For 4 days no one contacted. When I call back, I am informed that there is no stock hence order will need cancelling.
Rubbish that the stock update is poor . Also communication is very poor.
Will not recommend or try again
Nice and excellent product!
Nice product.
I have bought a car charger from slamtech. The product is very good. The support they provided is awesome.
Do NOT shop here.
Waited over a month for delivery, nothing but excuses, nothing ever arrived & finished up having to pay costs. Only plus, partial refund was prompt.
Will never deal with this company again
Purchased through Play.com Slamtech advertised and invoiced as follows:
GENUINE Apple charger plug adapter with lightning toUSB Sync/Charge cable for Apple iphone 5 5s 5c, ipod touch 5G ipod nano 7G-white
When I plugged the charger in I was notified from Apple that this was NOT A GENUINE
Apple charger
After being on charge overnight, only 48% charged
I rang Slamtech and asked them to send out what I had ordered, the reply was, once we receive the charger back then we will send out another. I asked if they could send one out and enclose a return addressed jiffy, as I didnt have another charger and need my phone. They replied saying NO because you might not return the first charger we sent to you.
Play.com have now returned the money to my bank
I have not had any emails from either slamtech or play.com, just left with a charger that now wont even charge.
Avoid this company and go onto google reviews.....NOT GOOD
I am passing this information and the charger too Trading Standards
Beyond expectations after a rocky start!
I purchsed a kid's talking photo album from Slamtech via play.com. It never arrived and after contacting Slamtech, they not only refunded the cost for the item but then also sent me a new one free of charge. Was never expecting that. Delighted and glad Slamtech has won back my trust. Things go wring, it's all about how you deal with it - well done, Slamtech, you did very well! Delighted!
Will never deal with this company again!
0 Stars!!!
Purchased 3 x iPhone 4 chargers via play.com on the 30th October, one was immediately refunded to my account on the 1st November. I e-mailed Slamtech to find out why. no response, about a week or so later, I e-mailed again and it took them about another week to reply. They told me that they had no idea why one was refunded, it must have been play.com. But did not tell me why after 2 weeks that the other 2 had not been delivered. I contacted play.com who advised me that it was not them who refunded the order. I emailed Slamtech again to request a refund on the other 2 items and to this day have had no response. have had to raise a refund through play.com as they could not get a response from Slamtech either.
Utter farce of a company. Glad I had play.com to guarantee my order if you must deal with this company, do it through play.com or amazon. At least that way you're covered.
Not sure what to think really!
I ordered a grill from the company and it was stated I would receive my order within 4-5 working days. 5 days after ordering I e-mailed to ask when the item had been dispatched so I could try and make sure someone was home to take delivery. At first I didnt receive a repsponse so I found a number on their facebook page and phoned. The lady I spoke to was lovely and apologised that the item had not arrived yet but it had been dispatched, although she didn't give me a dispatch date which I did ask for. She did however give me a track and trace royal mail number which when I contacted royal mail they stated that no information was found relating to that number. The day after my telephone conversation I received a reply to the original e-mail I sent to slamtech and was told the item had been dispatched from their warehouse and to check with neighbours/post office sorting office in case it was there. Then bizarrely 2 days after I sent another e-mail asking for the dispatch date of the item I received the item I ordered but via Amazon.com, which was a couple of £s cheaper than I paid slamtech! So as I say, really don't know what to think. I have the item I ordered and even though I haven't used it because it came from Amazon I'm sure it is fine but the experience has been a first for me.....
Alright, except for follow-up farce!
I ordered a Universal Laptop Charger from Slamtech, and the product itself is good. But it never came with the cloverleaf power cable as they'd advertised - which I mentioned in my feedback review on Play.com. They then contacted me about my review, which I initially thought was a nice touch. They said they'd ship the cable out and it was an oversight on their part. First they said I'd need to pay shipping, but then they said they'd waive this cost and all I needed to do was amend my feedback on Play.com and give them a positive review here. I agreed to this, but have waited what is now a whole month before doing anything - and the cable has never materialized! So, it would seem that they tried to get me to give them a false positive feedback report on the promise of actually receiving my full original order! As I said, the product itself is good, and I would still have purchased it if they'd advertised that it didn't come with the power cable. But the follow-up farce has put me off of this company, especially as there's competition out there on the 'net with similar prices.
Slamtech First Class, Royal Mail Bottom of the Class!
The phone battery I ordered took more than two weeks to arrive even though posted First Class which obviously was not Slamtech's fault but was delighted with the communication until it arrived even offering me a refund or replacement. I'm glad I waited for it to arrive, everybody's happy now but if some good came of this wait it's kniowing that Slamtech have a good, honest and caring customer service. Thank you.
Thank you SLAMTECH / (RACHEL)
Quickly found what I wanted -- "Franklin Thesaurus" at Slamtech via Google search. Right product, right price, just a pity delivery let down by Royal Mail... 10 days! No fault of Slamtech who posted item promptly.
Amazing Customer Service.
I made a mistake when ordering a new charger for my laptop and ordered the wrong one. I informed slamtech customer service and they were very polite in our exchange which they cleared up immediately. My new charger arrived quickly. Overall, even though it was 100% my mistake, this company had no qualms about sorting it out for me.
Simply First Class !
This has got to be the best company for customer service I have ever dealt with. I found the site during a random Google search for a laptop charger.
Within seconds of accessing the website I had the opportunity to "Live Chat" which is just what I needed as I required additional information about the product. Michelle was very helpful with my query and I was able to place an order straightaway. Delivery was prompt and FREE!
I had previously looked at another site and through their "Contact Us" sent 2 emails and waited a week for a reply - I am still waiting.
SLAMTECH certainly get full marks for the service I received. Well done!
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