Sleek Modern Furniture Reviews 

151
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

I ordered some nesting tables on feb5 ,2019 . I got a response that its being processed . Its way beyond 5-15 business days and no one responds or emails me back ! Not professional and unresponsive... See more

Rated 1 out of 5 stars

Horrible customer service. If you watch the review trends over these past 3 years, their service gradually went "south". Just spent close to 3 months dealing with their lack of communication and poo... See more

Rated 1 out of 5 stars

READ THE REVIEWS! Fraudulent company. Will debit you for purchases and then take months of “business days” to cancel an order for products they probably never had in the first place. Go elsewhere! A... See more

Company replied

Rated 1 out of 5 stars

How do I get this company to respond? I cannot track because a smut charge comes up instead of tracking information! No response at all from any way possible!

Company details

  1. Home Furniture Shop

Information provided by various external sources

Sleek Modern Furniture was founded in 2014 to help make shopping for furniture online a more trusted, efficient, and cost effective experience. We want our customers to overcome the ridiculous margins, poor customer service, and lack of technology that many of our competitors currently have in place. We want you to be very happy with your purchase, our service, and the shopping experience when buying with Sleek. We are responsive, easy going, and understand what it is like to purchase furniture online. Shop today!


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1.1

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TrustScore 1 out of 5

151 reviews

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1.1

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(151)

3 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not order from Sleek Modern Furniture

There are many companies to purchase furniture from online - DO NOT PURCHASE FROM SLEEK MODERN. Placed an order on November 30th and it has yet to ship. Product is and has been in stock with the manufacturer. My credit card was charged right after purchase, so over a month ago, with no shipping information. I have called and emailed. I eventually get an email but never any information from Sleek Modern as to when my sofa will ship. I have confirmation from the product manufacturer that they have the product and the shipping delay is not on their end. I sent an email to Sleek Modern on 1/9/19 with no response, called 1/11/19 so they had to talk to me. I was assured that they will call me by end of day with information and guess what....... NO CALL NO EMAIL NOTHING. You really should not give this company any money.

13 January 2019
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Ms Brinck,

It was nice chatting with you on the phone this morning. I was happy to get this order rushed out for you this week and offer a substantial discount for this unfortunate delay. I look forward to working with you to fix this rare logistics issue and turn your experience positive!

Take care,

Michael Smith, CEO

Rated 2 out of 5 stars

Ordered 2 weeks ago and still hasn't even SHIPPED OUT YET

I haven't received my product yet and they're already asking me to leave a review.. Well unfortunately I'm not impressed. My order was made and confirmed TWO WEEKS ago and HASN'T SHIPPED YET. I understand if shipping time took two weeks but the fact that they just haven't mailed out a highly expensive coffee table is not really acceptable this day in age. Many other companies I should have gone with.

3 December 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Arielle,

I reached out to you directly leaving you a voicemail and an email. Great news! This order shipped out three days after your order was placed. We are terribly sorry that the tracking email got missed and the slight delay in transit. The Thanksgiving holiday slowed down some of our carriers briefly. We reached out to the freight company for you and your coffee table is in your area and should be delivered within the next few days. We completely understand wanting to get your items fast, and that's why we were thrilled to get this shipped so quickly. I'm so sorry the tracking information didn't find it's way to you and for this carrier delay. I will reach out again tomorrow directly to make sure you received everything! Sincerely, Catherine Smith, COO

Rated 5 out of 5 stars

Really great customer experience

Really great customer experience. Fun team, great service. Love my adjustable standing desk!

2 December 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Ann,

Thanks so much for taking the time to write this great review! We are glad you love your adjustable standing desk. Our offices use them as well!

Take care,

Michael Smith, CEO

Rated 5 out of 5 stars

Extraordinary Customer Service, Solid Chair

Everything about this company has surpassed my expectations. Extraordinary customer service. Extraordinary. My chair is an honest to goodness value for the money—insofar as nothing about it feels like an "on a budget" item. It feels premium and, well, y'know... everything you'd want out of a really good chair. I highly recommend Sleek Modern Furniture and will buy from them again.

1 December 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi DJ,

We really appreciate the review and are thrilled you love your office chair! The chair you purchased is a Sleek Modern Favorite and we look forward to doing business with you again in the future.

Take care,

Michael Smith, CEO

Rated 5 out of 5 stars

Great value and service

Great value and service. Staff was extremely helpful, knowledgeable and friendly! I received my special order desk less than a week from when I placed my order. Exceeded my expectations!!!

30 November 2018
Unprompted review
Rated 5 out of 5 stars

(Updated) Its been a month and I still haven't…

Its been a month and I still haven't recieved my order!

Update: The company reached out to me with an incredibly generous compensation for my trouble with shipping. I was very impressed and will certainly shop with them again!

28 November 2018
Unprompted review
Sleek Modern Furniture logo

Reply from Sleek Modern Furniture

Hi Elizabeth--

It was nice to chat with you yesterday about your order! We are sincerely sorry again about the logistical mixup on the tracking number for this order. Thank you for your patience and flexibility while we look into this with the supplier regarding the tracking generated not yet moving from last week. We look forward to working with you directly and finding a speedy resolution to get your chair delivered to your home!

Thanks,

Catherine Smith, COO

Rated 5 out of 5 stars

Their customer service is first class!

I ordered a bedroom set from this company. Now there were some problems with the distributor, but the customer service staff was with me every step of the way. I have never experienced such wonderful care and service from any company EVER! Special thanks to Amanda and Catherine who both went the extra mile(s and miles) to make everything right.
I would recommend this company over any other furniture store online.

30 October 2018
Unprompted review
Rated 5 out of 5 stars

Good Furniture From Good People

Purchasing my glass top desk was exactly how I pictured it should be, the staff I spoke with made it so easy and seamless, and the furniture is a great addition to my home furniture.

31 August 2018
Unprompted review

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