Have ordered from Slurp a few times and always been happy with my order. The bottles come well packed so as not to be damaged in transit... I usually order the frexieneit pack but the variety had c... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The web site was faulty - sent email to let them know (they already did) and order it for me by hand - brilliant - arrived on time - have used for the last couple of years would recommend x
Company replied
Very capable and calm lady on the phone, where I had to go because I could not order from your website. Delivery one day in advance of when promised, which was fantastic .
Company replied
My order was delt with quickly and efficiently the wine arriving the next day well packed Iwill definitely buy from Slurp again
Company replied
Company details
- #27 of 78 best companies in Wine shop
Written by the company
Slurp's reputation is founded on offering excellent wines from around the World - at exceptional value. One of the things that sets us apart is a constantly evolving wine list, where new and exciting wines are to be found with well - regarded favourites. Great prices, next day delivery and amazing Slurp Deals.
Contact info
Quarry House, Springbottom Lane, RH1 4QZ, Bletchingley, United Kingdom
- +441295672290
- info@slurp.co.uk
- www.slurp.co.uk
4.8
Excellent
6k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wine order headache
Kept trying to order on their site and got told they were experiencing problems with their check out.So I emailed the company which it said to do.However I didn’t receive any reply to it.I then had another try on Christmas Eve Evening and had no problems checking out.Despite the problem I will use them again as I’m very happy with their wines.
24 December 2025
Website down but great customer services
Issues with website meaning I was unable to place an order but customer services via email were very helpful in placing an order directly. Prompt delivery too.
15 December 2025
Could not order on line due to website…
Could not order on line due to website down. Rang customer services but they could not do paypal over the phone - Disappointed
18 December 2025
Very capable and calm lady on the…
Very capable and calm lady on the phone, where I had to go because I could not order from your website. Delivery one day in advance of when promised, which was fantastic .
18 December 2025
Reply from Slurp.co.uk
Dear Customer,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad we were able to help you with your order!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Alan,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered on time!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Impossible to use the website
Impossible to use the website
One delivery completely missed
Only good news was that Shari in customer services was excellent
12 December 2025
Easy to deal did have problems ordering…
Easy to deal did have problems ordering but easily solve with a quick phone call.
3 December 2025
Reply from Slurp.co.uk
Dear David,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad we were able to help you with your order!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
The website was down so 1 phone call…
The website was down so 1 phone call through to sales and my wine was delivered the next day.
3 December 2025
Reply from Slurp.co.uk
Dear Customer,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad we were able to help you with your order!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Excellent service from order to…
Excellent service from order to delivery
and a very good product provided!
29 November 2025
Reply from Slurp.co.uk
Dear Customer,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer an excellent service!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Customer service person very helpful
Customer service person very helpful. They were experiencing some website problems, but she found a good and efficient workaround.
Always nice when businesses respond well to problems!
15 November 2025
Reply from Slurp.co.uk
Dear Brian,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad we were able to help you with your order!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Hester,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer a good variety of wines!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Elisabeth,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer a good selection!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Everything was perfect
Once again I received my delivery within 24 hours of ordering and exactly on time. All the wines were delicious and great value.
21 November 2025
Unprompted review
Reply from Slurp.co.uk
Dear Robin,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered within 24 hours of ordering!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
I ordered a box of six wines and…
I ordered a box of six wines and delivery was extremely quick. The item is a birthday gift so has not been opened yet but I am sure birthday boy will be delighted.
24 November 2025
Reply from Slurp.co.uk
Dear Kathryn,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered extremely quick!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
As Always- Great Deals!
As Always, Great Deals To Be Had!
Great Website To Look Over For Your Wine Deals?
Good Offers Too, With Fast Next Day Deliverly!
Comes In Good Strong Package Boxes!...
Any Questions? Ring There Great Staff For Help!
Would Reccomend You Take A Look?
Get Those Xmas Drinks In Now!?...
28 October 2025
Reply from Slurp.co.uk
Dear Jenni,
Thank you for leaving us this amazing 5* review. We are delighted with your feedback, and are glad you can always find a good deal!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Thanks for not jacking up the price on a difficult to purchase Cava
I can't get this Cava anywhere else and it was good to see Slurp did not jack up the price for that, thank you. It was packed amazingly well
22 November 2025
Reply from Slurp.co.uk
Dear Customer,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you can find the Cava you like with Slurp!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Amarnda,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think our products are priced splendidly!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Easy access website
Easy access website, good selection of wines plus welcome efficient delivery - on the day requested. No problems. Will use again.
6 November 2025
Reply from Slurp.co.uk
Dear Michael,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we provide a good selection of wines!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Elizabeth,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad your order was delivered promptly!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
Reply from Slurp.co.uk
Dear Susan,
Thank you for leaving us this lovely 5* review. We are delighted with your feedback, and are glad you think we offer a good delivery time!
We look forward to welcoming you back in the future.
Best wishes,
The Slurp Team
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