My second pair from SmartBuy. From ordering from Hong Kong to my door in 7 days. Pretty impressive! When I buy locally it always takes 2-3 weeks at twice the price. I don’t mind paying a little more t... See more
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See what reviewers are saying
I love the variety of their frames and I love the frames I bought, but I chose the cheapest lenses, which didn't affect my ability to see, but I could see in the mirror that the reflection on the len... See more
Moving from being in a store where someone took certain measurements and then helped me out with my choice of frames to doing everything myself virtually... unchartered territory for me. Along comes... See more
Graduated lens are fine and well installed. Product could have had a better description on the finishing (matte vs stain vs gloss for example). Costumer track update was a bit confusing but all solved... See more
Company replied
Company details
Information provided by various external sources
Depuis 2006, SmartBuyGlasses est un leader du marché de l'optique en ligne. En vous proposant la plus large gamme de lunettes de soleil, de vue et de lentilles de contact de grande marque, SmartBuyGlasses satisfait depuis plus de 10 ans des milliers de clients à travers le monde.
SmartBuyGlasses België / Belgique / Belgium
Written by the company
- 180 Grandes Marques à Prix Incroyables
- SmartBuyGlasses, nous avons la plus large sélection de lunettes en ligne avec plus de 80 000 modèles et 180 marques.
- Retours Sous 100 Jours
- Si vous n’aimez pas vos nouvelles lunettes, n’ayez crainte! Vous pouvez les retourner sous 100 jours à SmartBuyGlasses.
- Garantie de 24 Mois
- Notre garantie exclusive de 24 mois couvre tous les défauts du fabricant sur les lunettes de soleil et de vue et ce, dans tous les scénarios possibles. Pour les lentilles de contact, vous avez une garantie de 3 mois.
- Un Achat, Un Don
- Pour chaque paire de lunettes achetée chez nous, nous donnons une paire de lunettes à quelqu’un dans le besoin.
Contact info
4.6
Excellent
767 reviews
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I have already ordered 8 eye glasses
I have already ordered 8 eye glasses . Excellent service
4 May 2026
Exact same product with on time…
Exact same product with on time delivery. Nice experience.
30 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Lie and misleading information
Lie and misleading information. If needed can provide e-mails.
10 April 2026
Unprompted review
Reply from SmartBuyGlasses
Hi Tomas,
Thanks for sharing your feedback.
I'm sad to hear about your experience. This is certainly not the impression we aim to give, and I’d like to look into this further for you.
Could you kindly share your order details (order ID or email address) so I can review the emails and assist you as soon as possible?
Thanks in advance!
Sincerely,
Nicole
---
Edit:
Thanks for sharing your information. I'll email you shortly so we can sort this out together privately.
The glasses were exactly as pictured
The glasses were exactly as pictured, great looking! Shipping was a bit slow (around a week)
5 December 2025
Great Products and Service
Excellent products and outstanding customer service. The company was quick to respond to my questions. Highly recommend!
8 October 2025
Very good quality of glasses (above…
Very good quality of glasses (above expectations) and lens. Good value for money. Glasses received within expected timelines.
10 September 2025
Great price value and good to know in…
Great price value and good to know in advance that delivery time is around 10 days. All good.
9 September 2025
Perfect fit, love the progressive and transitions lenses! !
The quality and work of the lens. The professionalism of the staff to answer to my queries and problems.
27 June 2025
Perfect delivery and very responsive…
Perfect delivery and very responsive communication .
21 June 2025
The quality of the DB frames is fantastic
The quality of the frames is fantastic, well above the price. David Beckham brand is definitely on par with Tom Ford, Ray Ban etc ... Best to purchase good glass, since the budget range of lenses is unacceptable (no or very little antireflective coating on the inside of the lens?). The better range of house brand lenses is great no complaints. But I will have to change the lenses on this pair of frames.
18 March 2025
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