Smart Clinic Reviews 

Sensitive and respectful experience - the person assigned to me was professional and caring.

Lynsey was absolutely lovely. Thorough, kind and calm. Put me at ease straight away. Thank you for making something potentially very stressful fairly painless.

My accessment went very well. I was treated with respect and my privacy was maintained. Excellent communication and the report was received in minutes. Thank you and I recommendthem.

I had a very positive experience with Smart Clinic. The process was straightforward, the communication was clear, efficient, and the assessment was handled professionally throughout.

The occupational health clinician demonstrated a clinically informed, pragmatic and empathetic approach, which helped create a supportive and reassuring environment. I felt listened to, understood, and was provided with clear, practical advice tailored to my circumstances.

Overall, a professional, efficient and compassionate service that I would be happy to recommend.

My employer organised a meeting with an Occupational Health Clinician from Smart Clinic to complete an OH Report. Jannette Morris was engaging, understanding, professional and was able to assimilate key information about my long-term and complex health condition. She was able reflect all of this within the OH report which was written up in a timely manner and it was received by my employers within a matter of a few days. Thank you

Smart Clinic are professional and friendly and provide their clients with support and reliable advice.

The lady I spoke with made me feel very at ease as I was quite aggressive before my call

Smart clinic are really quick to get back to you and very straightforward.

The Smart Clinic were extremely helpful and professional. Their service was exemplary, and all aspects of their communication were prompt, professional and efficient.

I had a truly wonderful experience with Smart Clinic. Even though it was a telephone conversation, I felt deeply respected, cared for, and thoroughly listened to from the moment the call connected. Kerry, in particular, went completely above and beyond to make sure I felt comfortable, valued, and fully supported throughout our call. It is rare to find someone who can convey this level of empathy, warmth, and professional care over the phone. I highly recommend them to anyone looking for a team that treats you with real kindness. Thank you so much, Kerry!

Lisa was kind and understanding. She made me feel comfortable and was easy to talk to. I would recommend Smart Clinic.

I would highly recommend Smart Clinic to anyone who needs any Occupational Health Services.
They are very Helpful and answer any concerns that you have, with the guidance and confidentiality requirements needed in personal care

I found Smart Clinic to be very professional, great service. Helpful staff and courteous at every stage of the process, informative and clear intentions. Recommended

A friendly and respectful conversation. I was impressed with the knowledgeable , professional and helpful communication skills together with the helpful advice I received .

Very friendly, empathetic and patient

So fast , helpful and quick responses

Lucy was very empathetic and actively listened to my responses. Very understanding and professional. The appointment was arranged swiftly and there was no rush to complete it in the call. Highly recommended A++++

The person that I spoke to was calm kind and empathetic

I was very nervous to talk about things before the call. Deborah Poole was lovely and i felt calmer to talk after a few minutes. I felt like she listened to everything I had to say and genuinely cared and gave some good advice how to proceed in the future. After many years of my GP mostly fobbing me off I feel with Deborahs help im on the right track to some help with my situation. Thankyou

Bronwyn (GH) is the most empathetic, kind and patient woman that i could have wished for when dealing with my first OH referral. She explained the whole process thoroughly and spoke to me completely judgement free. She sympathised with my current condition immediately which made me feel completely comfortable with sharing all the details of my medical condition with her. Instead of doing her job and giving my employer the guidance she recommended to support me, she done all of that and so much more! She went above and beyond giving me access to multiple resources that i didnt even know exist (toilet map/radar key ect). This is going to change my life immediately for the better!
I am so grateful to Bronwyn and I hope that this feedback will encourage a gesture of recognition to Bronwyn. Thank you!