Poor service, bad communication, left on hold for a long time and couldn't get keys back for a long time. Worsed experience i've had with a managing agent, they seem fast asleep.
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See what reviewers are saying
We used smartmove london to move house recently. Service was excellent, three people arrived, they were helpful, friendly, efficient, polite and nothing was too much trouble. The guys were quick and w... See more
SMART MOVE LONDON provided a satisfactory moving experience. They were able to accommodate a large move at short notice, and the staff was generally professional and friendly throughout the process. W... See more
Smart Move London are the definition of above and beyond. From the start Paula was friendly, accommodating and professional and made booking very easy. Ovi, Nelson and the rest of the team were great... See more
Company details
Information provided by various external sources
We are a team of professional and skilled experts in all domestic spheres. We stand for quality, safety and credibility, so you could be sure about our work. We offer a wide range of services and at the same time we are always glad to help you with any unconventional household needs: Local Moving Long Distance Moving Your Business Storage Friendly Uniformed Movers Clean Shiny Trucks
Contact info
2 Boxwood Close, UB7 9PD, WEST DRAYTON, United Kingdom
- 08009788449
- OFFICE@SMARTMOVELONDON.COM
- www.smartmovelondon.com
2.3
Poor
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Amazing work
Amazing work! Great professionalism, the team was very friendly and exactly on time. The communication between the staff and I was remarkable, very very helpful through the whole process, I would definitely use it again and will surely recommend it!
9 July 2020
Unprompted review
So good from start until the end of the process
Communications throughout the move excellent. Easy to make an appointment. Team arrived in time, and worked hard all the way. Friendly, fast and understanding moving can be stressful.
29 June 2020
Unprompted review
Reply from SMART MOVE LONDON
Thank you for your review, was a pleasure to work with you!!
This company were fantastic
This company were fantastic. I had a complicated move with large furniture and awkward stairs. They were efficient and friendly. I would really recommend them.
They were also really great to deal with ahead of the move. Very helpful
16 June 2020
Unprompted review
A pleasure to move with Smartmove
The move was such a pleasure from start to finish with Smartmove. Paula and the team were so patient and professional answering all my questions and offereing to bring the boxes early for us to start packing. Then very nicely packing our breakables.And they were so quick and quiet with the move as well.Nothing was too much for them to do.
I highly recommend them. They are very professional and careful with your belongings.
7 June 2020
Unprompted review
Professional, Friendly, Supportive
Paula from Smart Move was so easy to talk to and answered any questions I had for her. The two removal men that helped me move were amazing, they were so quick and super friendly. I ran out of removal boxes so didnt think I'd be able to move everything in one go, but the lovely men provided me with some extra boxes so I could get everything moved in one go. I very highly recommend this removal company. So professional, friendly and supportive.
29 April 2020
Unprompted review
Very professional and helpful service
Very professional and helpful service. We were in a tight spot as we had to move quicly but Paula was very efficient giving us a quote and organising the job quickly. The team turned up on the day on time and did a spot on job! Highly recommend them.
25 March 2020
Unprompted review
Reply from SMART MOVE LONDON
THANK YOU SO MUCH FOR YOUR GREAT REVIEW
I used Smart Move London services to…Move House
I used Smart Move London services to move house a week ago, they were punctual, professional, organised and took a lot of the stress away from moving. They helped me pack last minute things and provided covers for large fragile items such as TV. I can't recommend them enough.
28 January 2019
Unprompted review
Reply from SMART MOVE LONDON
THANK YOU VERY MUCH, HAPPY TO WORK WITH YOU!!!
Great movers!
The move was hassle free and everything was handled with care. Would highly recommend!
24 October 2018
Unprompted review
Reliable and professional
Been using Smart Move London on a regular basis to help our teams on jobs.
Very professional and reliable.
Clean fleet and all geared up with all the right tools .
Will definitely recommend them.
14 October 2018
Unprompted review
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