I cannot thank them enough. We had a Mercedes childrens ride on car which needed a new control panel .Smart play zone offered advice and also found the exact match for our car which now works perfect... See more
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See what reviewers are saying
Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... See more
I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... See more
After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... See more
Company details
Written by the company
We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net
Contact info
3rd Floor, Ratcliffe Mills, Forge Lane, WF12 9BU, Dewsbury, United Kingdom
- 01924 794866
- sales@smartplayzone.com
- www.smartplayzone.com
4.9
Excellent
265 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Missing screws and nuts
Missing screws and nuts. The mould was too big and touched the wheels so they wouldn't move. Wires misssing....waste of money!!!
15 June 2017
Unprompted review
Reply from Smart Play Zone
Hi please contact us and we will resolve the issue fo you.
car which one I buy from this website …
car which one I buy from this website was damage. I pay the 24-hour delivery but delivery guy he just came outside and he didn't even come out to bring the delivery he just left
10 June 2017
Unprompted review
Reply from Smart Play Zone
Hi please accept our apologies if you can forward am image of the damage we can check and replace the car for you. We are willing to give a refund for the failed delivery and would be grateful if you can revise your review.
Disney Princess electric ride on.
Easy checkout on website, very quick delivery! Item looks amazing but haven't been able to use yet as its not my daughters birthday for a few weeks. But very happy with purchase!
19 May 2017
Unprompted review
Ordered two cars and only one turned up …
Ordered two cars and only one turned up by mistake but the second was sent next day delivery. Cars are excellent value for money but the instructions are awful
28 April 2017
Unprompted review
Great website! Loved my purchase!
I absolutely loved my girls little car. I ordered a pink Mercedes jeep for my girls birthday comes with a remote control so I can drive her, front and back lights! Thought that was such a good feature and radio and iPhone Doc lol! 3 speeds! Honestly loved it as much as my daughter! Such a good buy she will have years of fun out of it! And unbelievable quick delivery I ordered it on a Sunday it arrived onTuesday just standard delivery.
23 April 2017
Unprompted review
Great little quad bike - BUT...
Great little quad bike - BUT - the instructions are awful. An extremely poor translation in to English.
16 April 2017
Unprompted review
£15 postage per item is robbery no …
£15 postage per item is robbery no advantage in buying more than 1 item at a time.
7 April 2017
Unprompted review
Audi Q7 ride on = Fantastic product
Audi Q7 ride on = Fantastic product
Speedy delivery f.o.c
Easy to assemble
My grandson loves it!!!
Highly recommend this company
4 April 2017
Unprompted review
So much fun
Bought 2 quad bikes for my grandchildren and I've never seen them smile and have so much fun! Well worth it! Arrived within a couple of days, fairly easy to put together, batteries already topped up and after hours today the batteries are still running. Great.
26 March 2017
Unprompted review
Trike
Delivery was great and fast well made trike but had a chip on the main frame
23 March 2017
Unprompted review
;-)!
love this trike I've got for my son, and this was the cheapest price id seen for it (£90 when should been 140)! I ordered over the weekend and had It by Tuesday morning so very fast service!
15 January 2017
Unprompted review
A good experience
Great range of items.
Sadly we had to returned items due to misording however the customer service was faultless, helping us every step of the way. Will defo order from again
5 January 2017
Unprompted review
The delivery time was quiet long co …
The delivery time was quiet long considering I paid a little extra to have it delieverd just in time for christmas. The item was lovely and he really enjoyed playing with it
30 December 2016
Unprompted review
SmartPlay gave excellent customer service
We were missing a transmitter from our order. They apologised and sent us a new one re turn of post. Sorted.
Many thanks
20 December 2016
Unprompted review
Feber Dareway
Excellent online service and customer service is fantastic, they really look after you if need be. SUPERB
17 December 2016
Unprompted review
Highly recommend
Bought Feber jeep which is awesome!! Exactly as described. Then an added bonus of winning a Feber Dareway i didn't even know I had been entered for. Both items delivered super fast. Thank you so much. A very happy customer.
15 December 2016
Unprompted review
Always top service, will keep coming back
I have always received top service from Smart Play Zone over several orders. Customer service is always efficient and a pleasant experience and I will happily promote their services.
14 December 2016
Unprompted review
Reply from Smart Play Zone
hi please accept our apologies we have been in touch with the courier company and they have confirmed on parcel with no lable has been found we will send another one out today which will be delivered tomorrow. Please can we requst you revise your feedback on this occasion.
Excellent service from ordering to delivery...
Ordered the Feber Derway for our daughters birthday, instant order confirmation and regular updates right upto delivery. Even got allocated a 1hr delivery window with a view to change should you require.
Product was well packaged and easy to put together - Our daughter was thrilled when she seen it, especially as she can customise it herself with stickers.
Will definitely order from this supplier again - 5* competitive price, great service, fast & convenient delivery.
30 November 2016
Unprompted review
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