Smart Play Zone Reviews 

265
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I cannot thank them enough. We had a Mercedes childrens ride on car which needed a new control panel .Smart play zone offered advice and also found the exact match for our car which now works perfect... See more

Rated 5 out of 5 stars

Bought a Disney Pixars 'Car' ride on electronic car. Haven't set it up yet as its a Christmas present but delivery was perfect. It came the exact time it said it would on the dot. Good communication w... See more

Rated 5 out of 5 stars

I just bought my grandaughter the KTM 6v motorbike for her birthday and ive got to say that everyone who's seen it is really impressed. It really does look like the real thing. My grandaughter absol... See more

Rated 5 out of 5 stars

After being let down from another site i ordered a car from smart play zone just a couple days before my sons birthday, i rang them to ask them if it would arrive on time, they were Extremely friendly... See more

Company details

  1. Childrens Toy Store
  2. Game Shop

Written by the company

We are Online Retailer of Kids Toys of all ages. we specialise in Kids Ride on Cars, Quad and Bikes with 12v and 24 Power. Our Cars are genuine licensed by the brands like Mercedes, Audi, BMW, Lamborghini, Maserati, Land Rover etc. After Covid break SMARTPLAYZONE company is under new management and we personally take care of all dispatch and customer query. We have a warehouse 10000sq.ft and stock all items in UK. We also wholesale and distribute our stock to many toy resellers in UK. For any query please email us on sales@smartplayzone.com/ sales@smart-toys.net


Contact info

4.9

Excellent

TrustScore 5 out of 5

265 reviews

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4.9

All reviews

(265)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick delivery, competitive pricing and excellent customer service

Ordered my son a car for his birthday but spoke to customer services beforehand who gave me some honest advice about sizes etc. Delivery was quick and the car came within two days as they had promised. The only downside was the personalised plates I ordered as an extra were generic ones and not specifically for the car ordered so had to be cut to size which was a bit fiddly. This could have been made clearer on the site. Also, the website payment system did now work with Internet Explorer so I had to reopen website and order in Firefox. IE is widely used so think it should be fully supported and I mark down one star for this reason. However, overall a good service and would use again.

10 June 2015
Unprompted review
Rated 4 out of 5 stars

Mercedes 12v electric ride on

I had a good experience with smart play zone. The delivery of the car was quick any issues I had with the car thy resolved swiftly. The price of the car was very competitive compared to other sites. The only problem I had was with paying with my card on their website, I ended up having to open a paypal account as the website wouldnt accept my card due to a fault on the website.

2 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service

Really pleased with customer service and both the electric cars I purchased. Good price!

2 June 2015
Unprompted review
Rated 1 out of 5 stars

Cheap rubbish.

Bought this for my Granddaughter.
Looks great in the photo, but when it arrived and was assembled, I was really disappointed.
It is rubbish, pure and simple.
The frame isn't too bad apart from a couple of chips in the paint, but the rest is cheap and poor quality plastic.
Don't be taken in by the Union flag sticker which sits proudly on the front because this trike is obviously not made in the UK.
Unfortunately there isn't an option for no stars on this review so had to give it one. Doesn't deserve it though.
Avoid.

16 May 2015
Unprompted review
Rated 4 out of 5 stars

Grandsons Birthday Car.

Ordered car for my grandson could not get finished on line to order tried 4 times so had to call to order then the gentleman made a mistake & ordered two so I will be checking my my card to make sure I did not get billed for two but was pleased it was delivered the next day did not realise we had to put it together .

14 May 2015
Unprompted review
Rated 5 out of 5 stars

Electric car order

I had trouble ordering from the website and so called the company direct. Placed my order over the phone on Friday afternoon and the item arrived in perfect condition by courier on Tuesday. A great service

1 May 2015
Unprompted review
Rated 5 out of 5 stars

customer service

You have the best customer service and would always wish to shop with you and friends and family about your product. I rate you on high excellency.

8 April 2015
Unprompted review
Rated 5 out of 5 stars

Slick service

Ordered easily and delivered promptly and correctly.

Parcel arrived without damage in a timed delivery slot.

The car looks great and Im sure my boys will love it.

4 April 2015
Unprompted review
Rated 5 out of 5 stars

Trike

Arrived promptly and was competitively priced, very happy.

1 April 2015
Unprompted review
Rated 5 out of 5 stars

brilliant

Ordered a trike for my grandson's 1st birthday, easy to together, looks great and very fast delivery, my grandson loves it, definitely recommend.

20 March 2015
Unprompted review
Rated 1 out of 5 stars

Ride on electric car

bought my son a ride on car for Xmas. Didn't want him to see it so didn't open the box till he went to bed on Xmas eve. Opened it up ready to start building it and it came with no instructions. So my son wasn't able to get his main present on Xmas day. My friend helped me to build it on Boxing Day and we got it moving but the horn and ignition sounds didn't work. Haven't tried to use it again till yesterday as it's been too cold to take my son out on it and now it's completely dead and won't charge. Ruined my son and my Xmas and wasted £100

25 February 2015
Unprompted review

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