Smart Repairs UK Reviews 

488
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I Phone 12 ear piece speaker stopped working - a known component issue with Apple i12 but they don't care. Phoned Lee and he confirmed he could replace the speaker and maintain the Face Id function... See more

Rated 5 out of 5 stars

Excellent customer experience from the get go! Filled out an online form, from that followed a phone call from Josh asking for a few more details. Everything is then completed via text - details to se... See more

Rated 5 out of 5 stars

Smashed watch face with Squash racket. Searched internet for reputable repairer. Found ‘Smart Repairs UK’. I was dubious at first and hesitated at quoted repair costs. However communication and reass... See more

Rated 5 out of 5 stars

My Apple Watch just fell off my wrist…landed face down and smashed… We found Smart Repairs UK online. They returned our message on a bank holiday! Arrangements were made and in just over a week,... See more

4.9

Excellent

TrustScore 5 out of 5

488 reviews

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4.9

All reviews

(488)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Apple Watch Screen repair

If anyone has broken the screen of an Apple Watch, you learn two things quickly. One, Apple will charge you nearly the price of the device to replace the glass and two, you should use a screen protector. I found Smart Repairs the way we all find something, through Google, and I think having reviews for services like this is important, so you don’t have to do anything blindly. I got my repaired watch back this morning. It looks great, works great and I was kept informed every step of the way. It cost me a lot less than Apple to repair it. I would highly recommend this service although hopefully I will never have to use them again! They were brilliant, but I need to stop breaking things!

14 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Contacted this company last year to repair my series 4 watch screen. However, due to the postal strike i did not sent it, then in the mean time this Christmas i received a new watch. So i had the old 4 series repaired by Smart Repairs which came back repaired and looking brand new within a week. Smart Repairs thank you, this now on the wrist of my grandson.

19 February 2024
Unprompted review
Rated 5 out of 5 stars

Apple Watch Face Repair…

Smart Repairs replaced the broken glass face of my Apple Watch. They did a great job, at a fraction of the cost of the Apple store. It took just over a week between first contacting them and receiving my fully repaired watch. At each stage of the process I was kept fully informed of progress. Really an exceptional all round customer experience.

3 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

So happy my Apple Watch was repairable. So much more cost effective than replacing and its back and like new. Fast turnaround, great communication and reasonable price.

26 February 2024
Unprompted review
Rated 5 out of 5 stars

Customer Service is Fantastic

Great work by Josh and his team, sent my apple watch series 4 in for a replacement glass screen. I dropped them a quick text message to let them know i'd posted the watch. Josh replied to confirm receipt the next day. Would have been a 6 day turnaround if it wasn't for Royal Mail not delivering on a weekend but that's completely out of Smart Repairs control. Watch functions perfectly again, and looks like new, so really pleased. Had a quote for a repair of an Ipod Touch too.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Very impressed at the service received

I was a little dubious, sending off an expensive item in the post, but I’m so glad I did. What a professional service I received! I was kept in the know throughout with updates and photographs and my watch now looks like new. I would 100% recommend this company to anyone and everyone.

16 February 2024
Unprompted review
Rated 5 out of 5 stars

10/10 service

10/10 Service. I was apprehensive about sending my watch off but I trusted the reviews and went for it.

They gave clear instructions, kept me up to date throughout the process. Strong communication and sent pics of the watch when done.

Within a week of sending the watch it was delivered back to me as good as new.

Would highly recommend fantastic service!

14 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Three companies said my Apple Watch couldn’t be repaired, smart repairs said no problem. I was dubious about sending it to a company I wasn’t familiar with who said they could repair when others couldn’t.
What a fantastic professional service from start to finish. They kept in touch using WhatsApp, sent me progress reports and photos of the repair and returned it using recorded delivery.
I’m very impressed and will be recommending them at every opportunity.
Thank you.

13 February 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely mint service.

Absolutely mint service. My daughter dropped her Apple Watch that was a gift for Christmas. I sent her watch to smart repairs who quoted a very reasonable price. They stayed in touch with me throughout and we received the watch back in perfect condition.
Cannot recommend enough.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

Quick turnaround

Quick turnaround, good communication that kept me up to date with photos and updates on the repair. 7 days from drop off to return for battery and screen repair on Apple Watch.
Great service.

10 February 2024
Unprompted review
Rated 5 out of 5 stars

Leave your scepticism at the door!

It couldn’t have been more perfect - the communication (fast, helpful, polite), and the repair as a whole (sending the package off, and the entire process being done in ~7 days even during the Christmas period).
I would deeply recommend this service to anyone who has broken their Apple Watch and is adverse to paying apples extortionate price or purchasing a new watch entirely.
If I ever manage to break my watch screen again, I know exactly who to come to.

8 January 2024
Unprompted review

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