Smart Repairs UK Reviews 

488
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I Phone 12 ear piece speaker stopped working - a known component issue with Apple i12 but they don't care. Phoned Lee and he confirmed he could replace the speaker and maintain the Face Id function... See more

Rated 5 out of 5 stars

Excellent customer experience from the get go! Filled out an online form, from that followed a phone call from Josh asking for a few more details. Everything is then completed via text - details to se... See more

Rated 5 out of 5 stars

Smashed watch face with Squash racket. Searched internet for reputable repairer. Found ‘Smart Repairs UK’. I was dubious at first and hesitated at quoted repair costs. However communication and reass... See more

Rated 5 out of 5 stars

My Apple Watch just fell off my wrist…landed face down and smashed… We found Smart Repairs UK online. They returned our message on a bank holiday! Arrangements were made and in just over a week,... See more

4.9

Excellent

TrustScore 5 out of 5

488 reviews

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4.9

All reviews

(488)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Solid and good service

Clear instructions for getting price quote that was fairly priced.
They ensured the safety of my Apple Watch and kept me updated about the progress of my watch.
My watch was fixed with no other additional or unexpected issues
I would recommend to others in a heartbeat !

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Smart repairs have provided me with a…

Smart repairs have provided me with a great service, my I watch was repaired ASAP, and from the start the service has been great, they kept me updated through the whole process and I’m pleased to have my watch back in perfect working order, would highly recommend. Also they only take payment once the repair has been done, great company.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

10/10! Great company

So happy I came across this company! My clumsy self dropped my watch on the 2nd time wearing it! Looked around and many places didn’t repair older Apple watches (series 3) however, a few places did but cost more than what the watch was worth! Smart repairs fixed my watch at an amazing price! The team have been the most helpful, keeping me updated every step of the way. I am so happy with the outcome, so I would really recommend using smart repairs! Thank you again!🤩

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service

If I could give Josh 10 stars I would. For the second time he has rescued my watch after dropping it on the ground. He is quick, efficient, stays in contact throughout and the repair is excellent. No one would know it has been broken. Many thanks Josh and ayyour business thrive. You deserve it.

21 May 2024
Unprompted review
Rated 1 out of 5 stars

Literally the worst customer service…

Literally the worst customer service experience I have ever had. Apple watch was held to ransom over expensive repairs that I did not sanction. Had to go through Paypal in the end. Owner was awful to deal with and had a terrible attitude. Avoid at all costs!

13 October 2023
Unprompted review
Smart Repairs UK logo

Reply from Smart Repairs UK

Hi SV,

We’re very sorry to hear that you’ve not had a good experience with your Apple Watch repair - could you please get in touch so we can try and help? We’re just a little confused as we don’t take upfront payments or use PayPal, so we’re not sure that this review is meant for us… Please email info@smartrepairs.co.uk

Rated 5 out of 5 stars

Great service

Great service. Good communication throughout the whole process including photos of the repair before payment was requested and tracking number for the return. Would definitely recommend. Thank you for a great service.

5 May 2024
Unprompted review
Rated 5 out of 5 stars

Great company

Finally a company that has personal touch and is actually easy to get hold off! Quite rare in today's world! The company also took the initiative to contact me to flag up an issue with my watch. My watch looks great and the turnaround was super fast too. I highly recommend.

26 April 2024
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Very happy customer. Incredibly clear communication from Smart repairs during my Apple Watch repair and photo updates that were re-assuring. Screen repair looks like new. I highly recommend this service.

13 April 2024
Unprompted review
Rated 5 out of 5 stars

To quality service yet again from this…

To quality service yet again from this 100% trusted trader. This is my 1st review but it’s actually the 2nd time Smart Repairs Uk have repaired my Apple Watch..
it looks great and works perfectly, I was ready to bin it but these people have spared me the expense of a new one!
Thank you, Worth every penny!!
Andy C

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely flawless service

Absolutely flawless service. Quoted and charged the price without trying to add in extras etc. kept me complete updated throughout with pictures and gave me a tracking number when the watch was posted back. Would definitely recommend as the service was also very reasonable!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Incredible service

Incredible service! Stumbled across this company while googling Iwatch repair and thank god I did! WhatsApp’d me clear instructions, when the watch was received and pictures of when it was fixed, posted back to me recorded delivery. 5* service highly recommended 👍🏻

18 March 2024
Unprompted review

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