Fast, Helpful and Excellent service every time! We have used Smart Hospitality supplies for all our menu requirements over the last 3 years. The menu's are very good quality and have been key to... See more
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We are extremely happy with the service that we received from Smart Hospitality. Our enquiry was dealt with very efficiently and all our questions were answered promptly. The finished goods arriv... See more
Company replied
I have used these guys for many years. Unfortunately my latest order from start to finish was disappointing from a customer service point of view. Errors in printing (not completely their fault) bu... See more
Company replied
At B3 Designers we have used Smart Marketing services for a few projects. It always has been easy to customise any product and the lead times have always been respected. The team is really respon... See more
Company details
Information provided by various external sources
The UK’s leading name is Hospitality Products and Supplies, Restaurant, Bar, Table Top Presentation, Hotel Guest Room, Venue Marketing & Promotional Items. In addition we are the trusted name in the supply of Back Of House Equipment, Kitchen Equipment, Cleaning & Disposables, Furniture and much more.
Contact info
138 Abbey Foregate, SY2 6AP, Shrewsbury, United Kingdom
- 01743 465 301
- hello@smartuk.net
- www.smartuk.net
3.8
Great
194 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
We came across to Smart Hospitality Supplies by chance and we couldn’t be more satisfied with the choice!
Oscar, who looked after our project from day one, was extremely professional and very accommodating with our million requests!
Top service, highly recommended!
6 August 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Rita, Oscar and the rest of the team are very pleased with your feedback - thank you so much!
Reply from Smart Hospitality Supplies
Hi HM, thank you so much for your review!
Absolutely 1st class customer service…
Absolutely 1st class customer service and product. I have used them now a number of times and the quality is always as described, and communication is great and help is quick to be offered.
31 July 2019
Unprompted review
Reply from Smart Hospitality Supplies
Thank you so much Jacob! We really appreciate your review.
delivery was fast and i was well…
delivery was fast and i was well pleased with what i ordered so thank you very much
22 July 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Shirley,
That's great! Thank you so much for leaving us such a kind review.
fast and efficient and friendly service
10 July 2019
Unprompted review
Reply from Smart Hospitality Supplies
Thank you for your review Catherine! We really appreciate it.
Fantastic Customer Service
The team at Smart Hospitality provided excellent customer service and the end product was of fantastic quality. They guided me every step of the way and helped to achieve the best outcome for my client.
9 July 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Gemma, thank you for the fantastic feedback!
Items as described and super fast…
Items as described and super fast delivery. We'll be ordering again soon.
9 July 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hello, thank you so much for the kind review!
Gretchen was a delight to work with
Gretchen was a delight to work with. She was very efficient and super helpful. The menus look much more expensive than they actually are.
I'm sure ill be using them much more.
5 July 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Scott, thank you so much for the review! Gretchen and the rest of the team really appreciate the positive feedback!
Great!
Ordered some menus and everything went for the best.
Good assistance and easy to work with.
Looking forward to work with them in the future.
3 July 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Miguel, thank you so much for your review! We really appreciate it.
Great service and was able to produce…
Great service and was able to produce everything we needed.
28 June 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Sachin, thank you so much for your review! We're happy to hear you had a great experience with us.
Great Menu covers and delivered on time
I ordered some menu covers for my restaurant and I'm really happy with how they turned out. They were made exactly how i wanted them to and was delivered on time as well which was great!
28 May 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Anna! Thank you very much for taking the time to leave us a review. Gretchen is happy to hear you're pleased with your order!
Great customer service
28 May 2019
Unprompted review
Reply from Smart Hospitality Supplies
Thank you very much!
Your service was amazing I’m surprised
Your service was amazing I’m surprised
Thanks and good luck
13 May 2019
Unprompted review
Reply from Smart Hospitality Supplies
Thank you so much Hakim!
Excellent communication
Excellent communication, couldn't fault the service and product
8 May 2019
Unprompted review
Reply from Smart Hospitality Supplies
Thank you for the review! :)
Excellent service
11 April 2019
Unprompted review
Reply from Smart Hospitality Supplies
Thank you Claudio for your review!
Excellent product and customer service
We are located on a beach and therefore thought a wooden menu/advice book would be just what we wanted. We researched a few places and then found Smart Hospitality Supplies and literally from the first phone call with the very lovely Gretchen we were sorted. The customer service was incredible, positive, actions put into place immediately, samples sent and emailed across. I felt safe in my choices and when the final product turned up we could not be happier! We have already decided to change the other books on site too so will be ordering again very soon Thank you so much SHS.
5 April 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Tracie, what a lovely review! Thank you for taking the time to describe your experience, we're really happy you're pleased (as is Gretchen!) Thank you and we look forward to working with you again soon!
Great service from David Cottle and a…
Great service from David Cottle and a brilliant product supplied! Will definitely use again.
4 April 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Syed, thank you so much for your kind review!
Amazing staff that couldn’t do enough…
Amazing staff that couldn’t do enough for us, would recommend to anyone. 5star
1 April 2019
Unprompted review
Reply from Smart Hospitality Supplies
Thank you Andrew!
Gretchen from Smart Hospitality was an…
Gretchen from Smart Hospitality was an absolute star from the moment I made contact with her.She listened to my request,made suggestions and even kept in contact while on holiday as we were working to a tight time frame. The finished product has more than met our expectations and I would not hesitate to recommend Smart Hospitality Supplies
29 March 2019
Unprompted review
Reply from Smart Hospitality Supplies
Hi Annmarie,
We're so pleased to hear you were happy with Gretchen's service! Thank you for taking the time to leave us this lovely review.
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