My interest in this app keeps growing. Improvements are needed. I mentioned in an earlier assessment that audio vs. read is unbalanced. Smartme replied that I need to contact them to direct me where a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was confused and angry about how I had ended up in a repeat subscription situation for 3 months out of the blue. I cancelled the subscription immediately and contacted via their help email. Nikki wa... See more
Company replied
Interesting concept! Would love humans to do the teaching is the only thing. If you have spare moments in your day, I’d highly recommend you upskill yourself and get on the app. Customer service tea... See more
Company replied
The content is great! The biggest improvement would be to have an actual person lead the lessons—especially the ones on eloquent speaking or communication. Listening to AI voice loses the punch.
Company replied
Company details
Written by the company
Introducing SmartyMe: a comprehensive knowledge app featuring interactive lessons that last just 15 minutes. Achieve your goals and broaden your understanding of subjects that spark your curiosity. Our app combines various learning methods to help you acquire knowledge more efficiently. Tackle real-world problems, exercise your mind, and enjoy the process!
Contact info
Kinyras, KINYRAS TOWER, Agios Andreas, 1102, Nicosia, Cyprus
- +1 (202) 929-3660
- support@smartymeapp.com
- www.smartymeapp.com
4.1
Great
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from SmartyMe App
We're glad to hear that you found the assistance quick and helpful! It's great to know we could support you so efficiently.
Creative and love it!
29 May 2026
Reply from SmartyMe App
We're delighted to know you find the app creative and enjoyable - your enthusiasm truly means a lot to us! Keep enjoying your experience!
Reply from SmartyMe App
We're glad to hear you find the app useful and fun! Your positive experience motivates us to continue providing great features and engaging content. Thank you for sharing your thoughts!
Reply from SmartyMe App
We're glad to hear you find the app helpful for beginners - that’s exactly what we aim for! Your support keeps us motivated to improve and enhance your experience. Enjoy using the app!
Reply from SmartyMe App
We're glad to hear you had a great experience and found the app very engaging!
Eloquent speaking
This course, by far, has been a life changing, thought provoking experience. My confidence level has increased tremendously, and I now feel empowered, even after a short amount of time.
29 May 2026
Reply from SmartyMe App
It's inspiring to hear that this experience has transformed your confidence so positively! We're glad to know how empowered you feel and that the course has made such a significant impact on your life. Keep shining!
Smart me he’s a great apps or teach you…
Smart me he’s a great apps or teach you to become profession now and raise Public speaker. Love it.
28 May 2026
Reply from SmartyMe App
It's fantastic to see how much you're enjoying the app and finding it helpful for your professional development and public speaking skills! Your enthusiasm truly motivates us.
Reply from SmartyMe App
We're glad to hear you're finding the course helpful - it's great to know you're enjoying the learning experience! Keep up the good work, and we hope you continue to find value in your journey with us.
Hate to scroll down to get back where I…
Hate to scroll down to get back where I was every time
8 May 2026
Reply from SmartyMe App
Hi Carlos, Ellie here, Head of Customer Care at SmartyMe. Not resuming where you left off and having to scroll through every time is a genuine usability issue that shouldn't be happening. I'll flag it to the product team - could you email me at tp.ellie@smartymeapp.com with the device you're using? That'll help the team track it down faster.
Reply from SmartyMe App
We’re glad to hear the app is serving its educational purpose effectively! If you have any thoughts on how we can make it even better, feel free to share.
Reply from SmartyMe App
Hi there, Ellie here, Head of Customer Care at SmartyMe. Worth knowing - SmartyMe has audio lessons and interactive games in a growing number of courses, so it's not all reading. Drop me a line at tp.ellie@smartymeapp.com with which course you're on and I can point you toward the lessons that have more hands-on practice already.
Quick response to a mistake that I…
Quick response to a mistake that I made. Excellent work!
27 May 2026
Reply from SmartyMe App
It’s wonderful to know that our quick response made a positive impact! Your feedback reinforces our commitment to providing excellent support.
Reply from SmartyMe App
We're glad to hear your request was addressed swiftly and efficiently! If you have any other thoughts or experiences to share, we're all ears.
I asked for a refund and they provided…
I asked for a refund and they provided within 5m. Good service.
28 May 2026
Reply from SmartyMe App
We're pleased to hear that your request was handled quickly! Your positive thoughts on our service mean a lot to us.
The SmartyMe App is teaching me how to…
The SmartyMe App is teaching me how to speak calmly, confident, and articulate. This is definitely going to help me as I start a new business.
28 May 2026
Reply from SmartyMe App
We're delighted to hear that you're finding valuable skills with the app! It's inspiring to know it’s helping you feel more confident and articulate as you embark on your new business journey. Keep up the great work!
Reply from SmartyMe App
We're glad to hear you find the app user-friendly and enjoy the self-paced design - it's great that you appreciate the good advice too!
Logical and interesting
Logical and interesting. A perfect demonstration of compression versus tension. Well explained. Keep doing a good job!
28 May 2026
Reply from SmartyMe App
We're delighted to hear you found the content logical and engaging, as well as well-explained. Your support truly motivates us to keep delivering quality experiences!
Took two months to get my subscription…
Took two months to get my subscription canceled that I didn’t even sign up for to begin with . They finally took care of it the second month I raised hell .
28 May 2026
Unprompted review
Reply from SmartyMe App
Hi Frankey, Ellie here, Head of Customer Care at SmartyMe. Two months to cancel a subscription you didn't sign up for is genuinely unacceptable, and I'm sorry it took that long and that much effort to get resolved. I'd like to understand what happened on our side. Please email me at tp.ellie@smartymeapp.com and I'll personally look into it.
Great!!!!!
28 May 2026
Reply from SmartyMe App
Your excitement is contagious! We’re glad to see such a positive response.
Reply from SmartyMe App
We're glad to hear you find the experience engaging! Your enjoyment means a lot to us - we hope you continue to have fun with our app!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.