Very helpful and quick response from the lovely lady when we called. Tom arrived exactly on time to service the boiler. He was thorough, polite and very knowledgeable about the heating system in gener... See more
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Review summary
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First time using this company for servicing boilers. Initial contact with them was very friendly, and efficient. Service booked in within a few days. Engineer arrived on time, - very courteous , exp... See more
Smiths are not a large company but they don their best to provide the right solution to whatever heating problem you have. They are quite busy so communications can have a little delay but once focuse... See more
I've used Smiths Heating Services for over 20 years and they’ve always been fantastic. The team is professional, reliable, and their pricing is consistently fair. Communication is clear and timely, wh... See more
Company details
- #18 of 118 best companies in Heating service
- #20 of 73 best companies in Central Heating Service
Written by the company
We are a small family business that strives to give a friendly professional service, we have many years experience installing and maintaining central heating and hot water systems and as Worcester Bosch and Vaillant Accredited Installers, we are able to offer up to 12 years guarantee on boilers and seven years on heat pumps. We are MCS registered for Heat pump installations, Gas Safe registered for natural gas and LPG and are Oftec registered for oil boilers. We are Heat Geek verified as well as being registered with APHC and CIPHE.
Contact info
7 Derehams Lane, HP10 9RH, High Wycombe, United Kingdom
- 01494 328382
- richard@smithsplumbing.co.uk
- www.smithsplumbing.co.uk
4.9
Excellent
2k reviews
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Excellent job fitting new radiators
Great service once again. Fitted numerous new radiators including a tricky vertical one. Always cleaned up after themselves and left the system up and running beautifully. Highly recommend
4 March 2026
Unprompted review
Excellent service again from Smiths
Excellent service again from Smiths. Mark the engineer was very professional and knowledgeable, and extremely thorough in sorting out the problem with my gas boiler. I have full confidence in their repairs/servicing etc and recommend them highly.
19 February 2026
Unprompted review
Very friendly
Very friendly, explained everything and took their time to fix the fault. Definitely recommend and have used service more than once over the years
13 February 2026
Excellent service
Excellent service, we had an emergency which was fitted in between scheduled appointments & fixed efficiently & quickly.
Courteous & knowledgeable technicians.
20 February 2026
Unprompted review
We have used Smiths multiple times
We have used Smiths multiple times, they are helpful and reliable, would recommend.
12 February 2026
Very professional service
They turned up when they said they would, explained the process of why the boiler may not be working. Very friendly and informative. Once the new part came in they were at the house within the hour to fit the new part. They then waited for 20 mins to check the heating was working correctly, they even bled one of the radiators. I would definitely recommend them.
6 February 2026
Friendly team
Friendly team, fixed the boiler quickly, explaining the issue. Good price for the work.
12 February 2026
Unprompted review
Helpful accurate diagnosis and fix
4 February 2026
The service supplied by Smiths Heating …
The service supplied by Smiths Heating is excellent. Kia is always very poite, a credit to the company.
30 January 2026
Emergency repair
I had a problem with my heating system, Smith's could come out within 24 hours. When they turned up, the engineer had the part needed in the van. Great service
23 January 2026
Very helpful and quick response from…
Very helpful and quick response from the lovely lady when we called. Tom arrived exactly on time to service the boiler. He was thorough, polite and very knowledgeable about the heating system in general. He gave us some very good advice. We will certainly be using Smiths for all our future heating and plumbing problems.
22 January 2026
They are very reliable and reasonable
Reasonable and clear pricing. Always prompt and professional for our annual boiler service
29 January 2026
Whenever I have ever needed to use…
Whenever I have ever needed to use Smiths Heating they have been fantastic to deal with from start to finish. Kai was absolutely brilliant when he came round so polite and easy to deal with. Fantastic 👍👍
2 February 2026
Unprompted review
Professional boiler service
Another routine boiler service, expertly conducted by a wonderful young professional. It was a pleasure to have Kai in the house again.
Thank you.
28 January 2026
Smiths are always reliable
Smiths are always reliable, excellent workmanship and very pleasant engineers.
12 January 2026
The hot radiatorsboiler maintenance was carried out…
The boiler maintenance was carried out by Toms Trainee .
It all works well .in fact it runs a bit to hot even on 15 the radiators are to hot to touch.
19 January 2026
Family firm.Reliable and know what…
Family firm.Reliable and know what they're doing hence why I use them year after year.
26 January 2026
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