prompt delivery, well packaged,no complaints on that front. only complaint is certain tobacco's are constantly out of stock, i know this is due to demand, but can't you acquire more stock to cover thi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick delivery, well packaged and a boveda pack in the bag of cigars then that inside a box..... tried the whole of their range of their own cigars "smoke king cigar" I was pleasantly surprised will d... See more
Company replied
Your old man, uncle or grandpa can't make it to shops for his favourite pipe tobacco cigarettes or rollies? You need to use the Smoke-King on-line delivery service. Get your favourite tobac... See more
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The pipe smoking auxiliaries were ordered early on Monday and received on Tuesday afternoon. There was a bit of a issue with Royal Mail, mainly to do with location in Securable Box by my front door b... See more
Company replied
Company details
- #1 of 39 best companies in Tobacco shop
- #1 of 15 best companies in Cigar shop
- #1 of 17 best companies in Tobacco supplier
About Smoke-King Online Tobacconist
Written by the company
Welcome to Smoke-King, the online tobacconist stocking the biggest range of Cigarettes, Pipe, Hand Rolling and Tubing Tobacco, Cigars and more.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
Established in 1989 by the Green family in Leeds, we've quickly become the largest UK's tobacconist with our Smoke-King.co.uk online shop launched in 2010.
You can shop in confidence that our products are genuine, with all taxes and duty paid.
We deliver seven days a week, order by 2.30pm weekdays for same-day dispatch.
We're proud to be rated #1 in the Tobacco category on Trustpilot.
About Us
Written by the company
- Exceptional Customer Service
- We would love to hear your feedback so that we can continue to offer the best customer service.
Contact info
Unit E2 Otley Mills, Ilkley Road, Otley, LS21 3EE, Leeds, United Kingdom
- 0113 2177723
- enquiries@smoke-king.co.uk
- www.smoke-king.co.uk
4.9
Excellent
37k reviews
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This company invites their customers to review, whether positive or negative
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Reply from Smoke-King Online Tobacconist
Hello Ash,
Thank you for your lovely review! 😊
We’re glad to hear that you’re happy with your purchase. We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Good choice of cigars
Good choice of cigars, lots of info, and quick delivery. What else could do you need. :)
17 August 2026
Reply from Smoke-King Online Tobacconist
Hi Nick,
Thank you so much for the fantastic review! 😊
We’re glad to hear you enjoyed our selection of cigars, found the information helpful, and were happy with the quick delivery.
Abbi
Smoke King
Great customer service and quick…
Great customer service and quick delivery. Really happy
21 August 2026
Reply from Smoke-King Online Tobacconist
Hi Noah,
Thank you so much for your lovely review!
We’re really grateful to hear you were happy with our customer service and quick delivery.
We truly appreciate your support .
Abbi
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Kevin,
Thank you for your fantastic review! 😊 We’re glad that your first experience with Smoke-King was a perfect one! We really appreciate you giving us a try and hope to see you back again soon.
Vicky
Smoke King
Excellent
Excellent, I've been ordering from smoking now for a few month and highly recommend them, I've have purchased my tobacco from a local tobacco shop for the last ten years up until the shop changed ownership, the shop is now a horrible place and stinks so tried the internet, since then I've told everyone I know who is in the same place to use smoking, smiley face
23 July 2026
Reply from Smoke-King Online Tobacconist
Hello,
Thank you so much for your fantastic review! 😊 We’re absolutely delighted that you gave Smoke-King a try after your local tobacconist changed ownership, and even more pleased that you’ve been happy with the service and tobacco ever since.
We really appreciate you recommending us to friends who are in the same position — word of mouth means a lot to us! Thank you for your continued support, and we look forward to keeping you stocked up for many years to come.
Vicky
Smoke King
80th Birthday
I wanted to send cigars to my brother for his 80th. He lives in Thailand. The cigars have arrived in excellent condition and he is very pleased. Thank you.
4 August 2026
Reply from Smoke-King Online Tobacconist
Hello Jullee,
Thank you so much for your wonderful review! 😊 We’re pleased to hear that the cigars arrived in excellent condition in Thailand and, most importantly, that your brother is pleased with them.
A very happy 80th birthday to your brother! 🎉🎂 We hope he enjoys the cigars and has a fantastic celebration. Thank you for choosing Smoke-King to help make his special birthday even more memorable!
Vicky
Smoke King
Good choice of products
Good choice of products, easy to use website and good communication about order. Arrived when they said it would.
25 August 2026
Reply from Smoke-King Online Tobacconist
Hello Gabrielle,
Thank you so much for your fantastic review! 😊 We’re glad to hear you’re happy with our choice of products, easy-to-use website and communication throughout your order. It’s great to know everything arrived when expected too!
We really appreciate your support and look forward tohelping you again soon.
Vicky
Smoke King
Service second to none and competitive…
Service second to none and competitive prices and get the tobacco you want when others have none
17 August 2026
Reply from Smoke-King Online Tobacconist
Hello Maria,
Thank you so much for your fantastic review! 😊 We’re glad to hear that you rate our service so highly and find our prices competitive. We’re especially pleased that we’re able to keep the tobacco you’re looking for in stock when others don’t have it!
We really appreciate your continued support and look forward to helping you again soon.
Vicky
Smoke King
Quick service and easy to order cigars, first time buyer
Quick service and easy to order cigars
4 August 2026
Reply from Smoke-King Online Tobacconist
Hello John,
Thank you for your great review! 😊 We’re glad to hear you found it quick and easy to order your cigars with us.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Ian,
Thank you so much for your fantastic review! 😊 We’re pleasedto hear that you found our communication great, the ordering process easy, and your delivery nice and fast. That’s exactly the service we aim to provide!
We really appreciate your support and look forward to helping you again soon.
Vicky
Smoke King
Great choice of cigars at fantastic…
Great choice of cigars at fantastic prices also great service from the team well done to you all
17 August 2026
Reply from Smoke-King Online Tobacconist
Hello David,
Thank you so much for your fantastic review! 😊 We’re glad to hear you’re happy with our choice of cigars, great prices, and the service from our team. Your kind words mean a lot to us, and we’ll be sure to pass them on to everyone.
Thanks again for your support — we really appreciate it!
Vicky
Smoke King
Tobacco was as described and arrived…
Tobacco was as described and arrived within two days
24 August 2026
Reply from Smoke-King Online Tobacconist
Hello Christopher,
Thank you for your lovely review! 😊 We’re pleased to hear that your tobacco was exactly as described and arrived within two days. We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
None was very helpful and sorted my…
None was very helpful and sorted my order for me.
1 September 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Lynne,
Thank you so much for your lovely review! 😊 We’re glad to hear that the team was so helpful and was able to get your order sorted for you. We’ll be sure to pass your kind words on to them.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
Always on the ball😁
Always on the ball😁. Orders despatched quickly, never yet had a problem. Cheers 😁
25 August 2026
Reply from Smoke-King Online Tobacconist
Hello Kenneth,
Thank you so much for your fantastic review! We’re pleased to hear that we’re always on the ball and that your orders are despatched quickly and arrive without any problems. We really appreciate your continued support and look forward to keeping up the good work!
Cheers from all of us at Smoke-King!
Vicky
Smoke King
Speedy service
Speedy service. Speaking of which I’d like another 7 Highclere Castle cigars!
25 August 2026
Reply from Smoke-King Online Tobacconist
Hello Peter,
Thank you so much for your lovely review! 😊
We're glad to hear you were pleased with our speedy service. And it sounds like you've already decided on your next order! 😄 We hope you continue to enjoy the Highclere Castle cigars.
Thank you for choosing Smoke-King and for your continued support. We look forward to your next order!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Linda,
Thank you so much for your lovely review! 😊
We're pleased to hear you were happy with both our service and the delivery service.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
All members of staff always very…
All members of staff always very helpful at all times,nothing ever is too much trouble,lovely people. 😊
26 August 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Colin,
Thank you so much for your wonderful review! 😊
We're pleased to hear that you've always found our team helpful and that nothing is ever too much trouble. Your kind words about our staff really mean a lot, and we'll be sure to share them with the whole team.
Thank you for your continued support and for choosing Smoke-King. We look forward to helping you again soon!
Vicky
Smoke King
Reply from Smoke-King Online Tobacconist
Hello Lukas,
Thank you so much for your lovely review! 😊
We're glad to hear you were happy with our communication and our very fast delivery.
We really appreciate your support and look forward to helping you again soon!
Vicky
Smoke King
I am so happy that I found Smoke King
I am so happy that I found Smoke King! A superb selection of cigarettes, tobacco and fine cigars. I'm particularly pleased that they stock additive free products which the supermarkets do not. All excellent communication and shipped as promised. I recommend paying the £20 for annual shipping subscription.
25 August 2026
Reply from Smoke-King Online Tobacconist
Hello James,
Thank you so much for your fantastic review! 😊
We're glad that you found Smoke-King and that you've been so happy with our range of cigarettes, tobacco and fine cigars. It's great to hear you've been able to find the additive-free products you were looking for too.
We're also really pleased you were happy with our communication and that your order arrived exactly as promised. Thank you for recommending our annual delivery subscription as well – it's great to hear you're finding it good value.
We really appreciate your recommendation and your support. We look forward to helping you again soon!
Vicky
Smoke King
Very helpful and prompt resolution of…
Very helpful and prompt resolution of delivery address error - my fault!
Thank-you for your excellent service.
1 September 2026
Unprompted review
Reply from Smoke-King Online Tobacconist
Hello Robert,
Thank you very much for your kind review! We’re pleased to hear that we were able to quickly resolve the delivery address issue for you.
These things happen, so it was no trouble at all! We really appreciate your lovely feedback and thank you for choosing Smoke-King.
We look forward to serving you again soon!
Dan
Smoke King
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