SMR Direct Reviews 

357
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Thank you to SMR Direct for the professional and seamless handling of buying me fathers car. Their offer was better than what was offered from our local car dealers. Both Sean and Justin were very co... See more

Rated 5 out of 5 stars

I sold my late father’s 2 week old car to SMR, I found them to be a Very good company to deal with, a very professional service and actually paid a bit more than the main dealer offered me! I would d... See more

Rated 5 out of 5 stars

Our experience with SMR Direct, and with Justin was flawless. He offered a very reasonable price for our car. We were selling our car for the first time, but Justin was always patient with our corresp... See more

Company replied

Rated 5 out of 5 stars

My experience with selling my car with SMR Direct through Justin was brilliant even with some hiccups that was outwith their control. They offered a very reasonable price and from their correspondence... See more

Company replied

Company details

  1. Car dealer

Written by the company

SMR DIRECT have over 25 years experience in the motor trade. We have worked in in both new & used car and light commercial vehicle sales. We specialise in the buying and supplying of high quality vehicles nationwide.


Contact info

5.0

Excellent

TrustScore 5 out of 5

357 reviews

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5.0

All reviews

(357)

18 reviews in the last 12 months

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Rated 5 out of 5 stars

Faultless second transaction with SMR

Faultless second transaction with SMR, selling on a good condition, 22 plate car. As ever, and per the experiences of people I have recommended to SMR, the transaction and sale were faultless. Having sent detailed and clear photos and condition description, there was no change to the offered price, and collection was quick and exactly on time. I always recommend SMR to friends, and recommend them to you if you are reading this.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

What a comfortable transaction.

What a comfortable transaction this was. Great communication, they did what they said that they would do and no last minute haggling. Fantastic experience, I would highly recommend and I’m sure we will be using them again. Thanks again for all your help.

16 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent personal service from Sean

Excellent personal service from Sean. It was a refreshing change to have a car dealer who was professional, polite and punctual. Great communication throughout. All went smoothly better than main dealerships I have used. Thank you Sean.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

Sold my car recently to SMR Direct

Sold my car recently to SMR Direct, they provided a quick efficient service, no price chipping and came to collect the car promptly. Staff were friendly and polite and made me feel at ease especially with a process I am not overly familiar with. Would definitely recommend.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Yaris GR Sport

Ecellent, very professional and efficient service. Agreed a very fair price, well above other, better known similar services.
They turned up next day, on time as promised. Surveyed car, no quibble and 15 mins later, with funds in my account they were gone as was the car.
Could not have been easier.
Thanks, Andy. Full marks!

27 January 2024
Unprompted review
Rated 5 out of 5 stars

SMR do exactly what it says on the tin

SMR do exactly what it says on the tin, honest, reliable, punctual, polite.
Could not ask for a better service when I sold a light commercial van ( not their usual type of vehicle )
Would not hesitate to recommend or use again.

24 January 2024
Unprompted review
Rated 5 out of 5 stars

HONEST AND TRUST

Where do we start. Buying or selling your vehicle is most people’s nightmare, your pride and joy of your vehicle needs to be sold and you phone a car buyer or take it to a local garage, they kick the tyres and give your some excuse the colour in wrong or the spec is not right, they give you a price and you nearly collapse on the floor in stock, “is that all it’s worth”! and you can’t be bothered to sell.
I tried SMR Direct, I spoke to the most likeable person Andy , never have I been spoken to in a way, that I was a human being, so polite and honest, asked me questions about my vehicle and I gave a honest answer on the condition, then Andy gave me a figure that he was happy to pay for my vehicle and after a little haggling, I got what I was happy with and Andy was also happy to pay, Andy asked me to send a copy of the registration documents of the vehicle and proof of ID , and for my bank details and transferred £500 deposit into my bank account.
Andy asked when it would be convenient to collect my vehicle from my home.
It was arranged a few days later and the boss Sean turned up, bang on time with his vehicle and trailer.
Sean very professional, had a good examination of my vehicle and said how honest I was with the condition description,
5 minutes later Sean was honest to his word to pay the agreed payment for my vehicle and transferred the funds immediately into my account and I checked and there is was , Sean loaded my vehicle onto the trailer and off he went.
I can truly say how stress free the whole process was and 100% recommend SMR Direct..
All I can say is, like most things in life, be honest and other people will be honest, Trust needed on both sides as well. Thank you Andy and Sean.

5 December 2023
Unprompted review
Rated 5 out of 5 stars

Dealing with SMR was quick and…

Dealing with SMR was quick and convenient. They communicated well throughout the transaction process and put me at ease at all times.

The day of collection passed without any mishaps and I would recommend them without hesitation.

24 November 2023
Unprompted review
Rated 5 out of 5 stars

A pleasure to deal with

Such a professional and seamless process dealing with Andy and Sean. Fair and honest in their approach, as it should be, and a real painless way to sell your car. I wouldn't hesitate recommending them to friends and family, whilst I'll certainly be in touch in the future when looking to sell.

24 November 2023
Unprompted review

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