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SNO ski holidays Reviews 

584
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, patience, and extensive knowledge, making the booking process remarkably easy and stress-free. Many appreciate the personalized approach, with agents attentively listening to requirements and providing tailored options. Customers frequently highlight the excellent service received, noting the efficiency and responsiveness of the team throughout the entire process. Many reviewers consistently return to book their holidays, emphasizing the high quality of the trips and the comprehensive support provided. The company is highly recommended for its seamless experience and successful holiday arrangements.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers consistently praising their helpfulness,... See more

Holidays

People report positive experiences with holidays, with many reviewers consistently praising the ease and... See more

Booking process

Users describe positive interactions with the booking process, with many reviewers consistently praising the... See more

Service

Clients share positive opinions on service, consistently describing it as fantastic, excellent, and reliable,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 stars and well deserved. 2nd time I've booked with Sno ski holidays. Dealt with Jack on both occasions, Alpe d'Huez Club Med in 2024, and our recent booking for January 2026 in Meribel. Fast,... See more

Company replied

Rated 5 out of 5 stars

So thankful for finding Sno. There's so much to think about when booking a skiing holiday for the first time, but Greg at Sno was so helpful. Not only did he help us find the best deal, he also gave... See more

Company replied

Rated 5 out of 5 stars

We have been booking our ski holidays with SNO for the past four years and always go through Greg. He really understands what we’re looking for and consistently provides excellent customer service. Gr... See more

Company replied

Rated 5 out of 5 stars

We have used Jack for three chalet holidays for groups from 8 to 16 people. He has made the process so easy and each holiday has been exceptional from the quality of the chalets, food and staff to the... See more

Company replied


Company details

  1. #8 of 21 best companies in Ski holidays
  2. #35 of 143 best companies in Tour operator
  3. #52 of 203 best companies in Travel agent

Written by the company

SNO ski holidays and snowboarding package deals in the world's top ski resorts. Browse and book the best ski hotels and catered ski chalet holidays, ATOL protected with departures from all UK airports. Friendly, attentive service, seamless booking and the best prices from the UK's favourite ski holiday experts. The SNO team are experts in family skiing, group ski holidays, luxury ski hotels and chalets, and all-inclusive ski holidays. With the biggest selection of skiing packages from early-bird offers to last minute ski deals, www.sno.co.uk has the best ski deals, loved by British skiers and snowboarders.

ATOL protected

Your holiday money is safe

Your holiday money is safe
All ski holidays, catered chalets and ski hotels booked with flights benefit from ATOL protection administered by the government's Civil Aviation Authority. This is the gold standard of consumer travel financial protection.

Contact info

4.9

Excellent

TrustScore 5 out of 5

584 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(584)

230 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had amazing experience with SNO

I had amazing experience with SNO, especially George who called me back and listened carefully to my skiing holiday requirements. Based on that he gave me great options and once I was ready to book he took me step by step through the process. I will definitely book with SNO again !

8 January 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

That's so great to hear - thank you Katarina for your kind words, and a big thanks from George too!

Rated 5 out of 5 stars

A great service again

A great service again
3rd time booking through SNO we have always received expert help and knowledge
Twice booked with Richard and this year with George both giving a 5 star service
We look forward to booking with you guys next year
Thank You

5 January 2026
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind words Mrs D - it means a lot to the whole team! Huge thanks especially from George and Richard.

Rated 5 out of 5 stars

We booked a ski trip through SNO

We booked a ski trip through SNO, they were very good and got exactly what we were looking for in a ski trip for the family. Greg was very helpful and I would highly recommend this company. Thank you

8 January 2026
Unprompted review
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Reply from SNO ski holidays

Thanks so much Warren from us all, and huge thanks from Greg too!

Rated 5 out of 5 stars

Richard could not have made booking…

Richard could not have made booking easier and more pleasant. He was a pleasure to deal with and I recommend him completely!

3 January 2026
Unprompted review
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Reply from SNO ski holidays

Thank you for your kind words Laura, that's really great to hear. A big thank you too from Richard!

Rated 5 out of 5 stars

Highly recommend Richard at Sno

We’ve booked our ski holiday with Richard at Sno for the last few years. He’s always incredibly knowledgeable, efficient and pleasant to deal with. Will be booking again!

30 December 2025
Unprompted review
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Reply from SNO ski holidays

Thank you so much Lucy! Huge thanks from Richard too!

Rated 5 out of 5 stars

Great company, very helpful

Greg helped me find the right holiday at the right price at very short notice, great customer service.

24 November 2025
Unprompted review
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Reply from SNO ski holidays

Thank you so much Alisdair, that's really great to hear. A big thanks from Greg and Merry Christmas from us all!

Rated 5 out of 5 stars

Brilliant company

Brilliant company they were were attentive to every detail of out ski holiday

12 March 2025
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your terrific review Mr Benbow.

Rated 5 out of 5 stars

Richard Tasker helped with everything i…

Richard Tasker helped with everything i needed when booking this holiday and was incredibly helpful and patient in helping me find the best holiday

15 December 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Huge thanks from Richard and us all Freddie - thank you for booking with SNO!

Rated 5 out of 5 stars

SNO SKI excellent service

Have used SNO SKI before and found both times excellent service. Listens to our needs and suggests resorts that suit our list of requirements. Very patient with us as can take some time to make decisions. Followed up promptly on any questions we had, a pleasure to work with and will use again for sure, special thanks to Richard Tasker - You're the man!

15 December 2025
Unprompted review
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Reply from SNO ski holidays

Thank you so much Elaine and especially from Richard who says hello!

Rated 5 out of 5 stars

We have used the SNO ski holidays…

We have used the SNO ski holidays booking platform twice and it has been easy/simple to use both times. Calvin especially has been great. Would recommend. We'll be using SNO/Calvin again in 2026/2027.

10 December 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Amazing - thanks a million Jamie! Calvin says it's a pleasure working for you.

Rated 5 out of 5 stars

Excellent service from Jack

Excellent service from Jack. Super helpful, really responsive and efficient. Nothing was too much trouble and he went above and beyond to call the property to ensure that he could accurately answer every question I had.

2 December 2025
Unprompted review
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Reply from SNO ski holidays

That's terrific to hear Vicky - a big thank you from us all and Jack in particular!

Rated 5 out of 5 stars

Ski Holiday

Greg was very patient on the phone and sorted all the problems I was having with sorting out payment and getting intouch with the 2nd person who was going.

10 December 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you for your kind words Peter and huge thanks especially from Greg.

Rated 5 out of 5 stars

Truly such a great experience working…

Truly such a great experience working with Calvin at SNO, incredibly responsive and he made sure we got everything sorted on time. Trust that Calvin and the team at SNO will look after you and your trip

2 December 2025
Unprompted review
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Reply from SNO ski holidays

Thank you so much Philip for your terrific review. It is really appreciated by us all, and Calvin sends a big thanks too!

Rated 5 out of 5 stars

Efficient, helpful and tailored holidays

I've booked through Sno a few times over the years and they have always been efficient, helpful and found the right holiday for us. They seem to have more tailored options (flights, accomodation) than normal searches. This year Calvin provided us with several options that were all lovely and we had it booked within a day.

2 December 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you so much for your terrific review Amy. Calvin says a big thanks from him especially!

Rated 5 out of 5 stars

We haven’t been on the holiday yet

We haven’t been on the holiday yet, but the planning and booking went very well with George working hard to understand the kind of holiday we wanted.

13 November 2025
Unprompted review
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Reply from SNO ski holidays

Thank you Louise, that's really great to hear. George says a big thank you!

Rated 5 out of 5 stars

George at SNO worked hard to get us the…

George at SNO worked hard to get us the best price for a ski holiday that was being offered by at least three different companies, same holiday, different prices. He did good.

19 November 2025
Unprompted review
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Reply from SNO ski holidays

Thank you for your terrific review Clare and huge thanks from George especially!

Rated 5 out of 5 stars

This is the second group trip I have…

This is the second group trip I have booked with Jack and his flexibility and response time were excellent throughout. I would highly recommend both Sno and Jack.

4 December 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thanks so much for your kind review and especially for coming back to us to help organise your group ski trips. A big thank you from Jack and the whole team!

Rated 5 out of 5 stars

Sno ski holidays are to be highly…

Sno ski holidays are to be highly recommended. We had an excellent experience from enquiring through to booking, departure and arrival. Shout out to Idalette for her service and support and Richard, Calvin and all staff for their patience and expertise in tailoring the holiday to our needs. Well done till we meet again!

28 November 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thanks so much for your terrific review Jean. Idalette says a big thank you too!

Rated 5 out of 5 stars

Great experience

Great experience, seamless throught.

25 November 2025
Unprompted review
SNO ski holidays logo

Reply from SNO ski holidays

Thank you very much Alex, that's great to hear!

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