Soanydeals Reviews 

76
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I absolutely love this site with their wide selections and beautiful prints for diamond art. They are prompt in letting me know if certain selections are no longer available and wanting to know if yo... See more

Rated 5 out of 5 stars

Hi everyone I've become addicted to diamond painting it's my new reading a book!! I have purchased 4 paintings and I'm now doing Xmas tags in readiness for Christmas. I highly recommend soanydeals..... See more

Rated 4 out of 5 stars

I received my item (a peacock window hanging) a few months ago, sadly it was broken. I sent photos and other requested information to my support person. A few weeks later I received a replacement... See more

Rated 1 out of 5 stars

I sent them unlimited emails to the company to change my address but they refused to receive it every time, I can't communicate with them and update my mailing address. Now I don't know what to do. I... See more

4.0

Great

TrustScore 4 out of 5

76 reviews

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4.0

All reviews

(76)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I received my item (a peacock window…

I received my item (a peacock window hanging) a few months ago, sadly it was broken. I sent photos and other requested information to my support person. A few weeks later I received a replacement peacock. Sadly it too was broken it the same area as the first one I had received.
This time they offer a coupon for $17.?? Or a different item. I chose the coupon. I will look for a different product that hopefully can withstand the long distance shipping
Special thanks to the support person who helped make this a positive result.

24 September 2021
Unprompted review
Rated 5 out of 5 stars

Great service and delivery!!

I ordered 4 clocks on Sept 5th, they were shipped on Sept 6th and I received them on the 13th. Great shipping time. I am almost done putting the beads on the clocks, on my last one. Only thing is I would have liked some kind of instruction on how to attach the battery pack and hands of the clock. The clocks are beautiful when done. I'm using them for Christmas gifts. I will order again from this company. Great Service!!

17 September 2021
Unprompted review
Rated 5 out of 5 stars

Loved my product!…

Loved my product and how the company got my package to me! I have already finished it and really love the way it turned out. I will definitely tell other to order from this company! Thanks again.

16 September 2021
Unprompted review
Rated 5 out of 5 stars

5 Star Company with 5 Star Service

I placed an order with this company after seeing their advert on facebook and I'm so glad I did. My order arrived quicker than I expected as I live in the UK. The quality of the products is excellent and their prices are fantastic!

I did have one small problem which was one of the kits had the wrong label on it which meant I was sent the wrong kit, but that was a supplier fault not this company's. Saying that, my email regarding this was answered within a day and subsequent emails the same, and, they are arranging for the right kit to be sent out to me. You rarely see such excellent customer service as this these days. Because of this I've already placed another large order with them.

Anyone who enjoys Diamond Painting, Cross Stitch or Painting by Number kits, PLEASE visit the Soanydeals website. You WON'T be disappointed. I highly recommend them and will be buying from them for many years to come!!

31 August 2021
Unprompted review
Rated 5 out of 5 stars

If you enjoy diamond painting then this is the place to be

I have actually placed several orders over the last 6 months and each containing about 10+ items and I have had no problems with quality, tracking etc. They are very organised from the moment you place your order they keep you informed and provide reliable tracking information. I'm in the UK and orders take a few weeks to arrive as usual. Each order I've received has come with each item individually wrapped either in the bubble envelope packaging or some of the acrylic decoration type DP's come in boxes but all in clean, tidy packaging. I will continue to order from them and hope they keep up their good work and don't let me down after I've just praised them.

28 August 2021
Unprompted review
Rated 5 out of 5 stars

Very helpful

My order had a wrong number in the address and the person that helped was very kind. My emails were answered quickly with advice trying to resolve the issue. My order is lost and they are sending me a replacement. Thank you for being so kind. Ann

19 August 2021
Unprompted review
Rated 5 out of 5 stars

Great support staff...

I recently placed an order and when I got my confirmation realized the address was incorrect. I emailed the support team and they immediately got on it and managed to get the address changed prior to shipping. Great service!!

10 August 2021
Unprompted review
Rated 5 out of 5 stars

Hi everyone I've become addicted to…

Hi everyone I've become addicted to diamond painting it's my new reading a book!!
I have purchased 4 paintings and I'm now doing Xmas tags in readiness for Christmas. I highly recommend soanydeals..good quality and helpful advice. Thank you soanydeals for your wonderful products and for saving my sanity during lockdown.
I am one happy customer ♥️

10 August 2021
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I ordered 4 kits from this company. I got the package but it was damaged and one of the kits was missing. I contacted the company about it and from there it has been nothing but a run around. First I had to contact the post office but they can't do anything because it was shipped without insurance. The kit was $15.00 but they are only offering a $7.00 voucher and unless I am willing to buy something else I will have to cover the shipping costs for the missing item. They have my money and now will not do what is right.

5 August 2021
Unprompted review

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