Service is great, ive used sock shop many times and always been really pleased with products BUT the sockshop bamboo trainer socks, although very socks and comfortable go into holes at the heels reall... See more
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Review summary
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I am happy with the products but I am dissatisfied with the delivery system. I paid for track 48 but my order is yet to arrive after 3 days. Why are customers asked to pay for delivery services that... See more
Company replied
Everything arrived very fast but the quality is questionable. I ordered lounge wear bottoms but they’re so short! I’m 5’7 and they come up above the ankles BEFORE wash, so I have no hope for them afte... See more
Company replied
The products are good but the Customer Services Manager has forgotten what her title means. She makes it her mission to be as obstructive as possible. Shame as products good.
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Company details
Written by the company
Here at SOCKSHOP, we care about what you put on your feet! Choose from a huge range of sock drawer staples, fashion styles and specialised socks, with styles for men, ladies and kids, as well as a range of tights, underwear, loungewear and accessories. Shop more than 90 brands 24/7 at www.sockshop.co.uk.
Contact info
Sockshop Ltd, BL3 4ET, Bolton, United Kingdom
- contact@sockshop.co.uk
- www.sockshop.co.uk
3.5
Average
553 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 48 hours
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Order no 11681491
Order no. 11681491.
I ordered 3 packs of white Lazy Panda bamboo socks on the 19th May. I've washed the socks at 40°C or less & have always air dried them & all the socks now have holes in them. Really poor quality. Don't buy them. You might as well just throw your money away!
10 August 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave your feedback.
We're very sorry to hear that you've been disappointed with the quality of your Lazy Panda bamboo socks. This is certainly not the experience we want our customers to have.
We appreciate you providing details of your order and how the socks have been cared for. Your comments have been noted and will be shared with our product team for further investigation, as customer feedback is invaluable in helping us improve our products.
We're sorry that these socks did not meet your expectations and appreciate you bringing this to our attention. We would also appreciated if you had returned these items so we could refund you before you left feedback
Quick delivery
Quick delivery. 3rd or 4th time ordering the children's bamboo socks as my two children are fussy about socks. They love these.
They do wear quicker than other socks but it doesn't help that my two children like to walk in their sock covered feet outside and inside.
Socks are soft and have a good stretch for getting on easy. The elastic wears after a few washes but my kids dont mind.
1 August 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that you've returned to purchase our children's bamboo socks several times and that they're the only socks your children are happy to wear. Knowing they're soft, comfortable, and easy to put on is wonderful to hear.
We also appreciate your honest feedback regarding the durability and elastic after washing. Comments like yours are invaluable and will be shared with our product team as we continue to improve our products. We certainly understand that socks worn both indoors and outdoors have to work especially hard!
Thank you again for your continued support. We look forward to welcoming you back to Sock Shop
serious quality
Fast delivery, wide range to choose from and serious quality of product.
3 July 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear that you were pleased with our fast delivery, wide range of products, and the quality of your purchase.
Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to welcoming you back to Sock Shop again soon.
Service is great is great but some products not so great
Service is great, ive used sock shop many times and always been really pleased with products BUT the sockshop bamboo trainer socks, although very socks and comfortable go into holes at the heels really quickly- such a shame
13 November 2025
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us your feedback and for being such a loyal Sock Shop customer.
We're delighted to hear that you've always been pleased with our service and products. However, we're sorry to learn that your bamboo trainer socks have developed holes in the heels sooner than you expected.
We really appreciate you bringing this to our attention. Your comments will be shared with our product team, as customer feedback plays an important role in helping us maintain and improve the quality of our products.
Thank you again for your continued support. We hope to welcome you back to Sock Shop again soon.
The only socks my seams adverse child…
The only socks my seams adverse child will wear. Don’t ever stop making them!
5 August 2026
Unprompted review
Reply from SOCKSHOP
Thank you so much for taking the time to leave us such a wonderful review.
We're absolutely delighted to hear that our socks are the only ones your seam-sensitive child will wear. Knowing that our products are making such a positive difference means a great deal to us.
Thank you for your lovely comment and continued support. We'll certainly pass your feedback on to our product team!
We look forward to welcoming you back to Sock Shop again soon.
Easy on line ordering
Easy on line ordering , with a straightforward website to navigate . Good range of socks at competitive pricing. Very comfortable to wear bamboo material. Will buy again 👍
5 August 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that you found our website easy to navigate and the ordering process straightforward. It's also great to know that you're pleased with our range of socks, competitive pricing, and the comfort of our bamboo socks.
Thank you for your kind words and for choosing Sock Shop. We're thrilled to hear you'll be shopping with us again, and we look forward to welcoming you back soon
Excellent fit
Excellent fit . Very soft and comfortable.highly recommend.
3 August 2026
Unprompted review
Reply from SOCKSHOP
hank you for taking the time to leave us such a lovely review.
We're delighted to hear that you're pleased with the fit and that you found your purchase so soft and comfortable.
Thank you for your recommendation and for choosing Sock Shop. We really appreciate your support and look forward to welcoming you back again soon.
I initially found some shoe liners to…
I initially found some shoe liners to wear in ballet shoes they were great. Stretchy, didn’t slide off my heels and stayed put. Just what I needed.
The next footsies had a silicone rubber attached to the heel, I couldn’t wear those as I’m allergic to silicone. I rang customer services, extremely helpful and I got new shoe liners without silicone they’re perfect, well done and thank you.
2 July 2026
Unprompted review
Reply from SOCKSHOP
Thank you so much for taking the time to leave us such a lovely review.
We're delighted to hear that you found the perfect shoe liners for your ballet shoes and that they stayed comfortably in place.
We're also pleased that our Customer Services team was able to help when you discovered the silicone heel grip wasn't suitable for you due to your allergy. It's wonderful to know we were able to provide an alternative that works perfectly for you.
Your kind words mean a great deal to both our Customer Services team and everyone at Sock Shop. Thank you again for your support, and we look forward to welcoming you back in the future.
Love it
A good choice of stuff on the website, good postage options, fast despatch and then the quality of the socks is brilliant. I bought bamboo socks and I love them. I will be back
2 July 2026
Unprompted review
Reply from SOCKSHOP
Thank you so much for taking the time to leave us such a wonderful review.
We're delighted to hear that you were pleased with the choice of products on our website, our delivery options, and the speed of dispatch. It's especially great to know that you love your bamboo socks and are impressed with their quality.
Thank you for your kind words and support. We look forward to welcoming you back to Sock Shop again soon!
Reply from SOCKSHOP
Thank you for taking the time to leave us a review.
We're delighted to hear that you're pleased with the quality of our products, found them to be good value for money, and that your order arrived quickly.
Your feedback is greatly appreciated, and we look forward to welcoming you back to Sock Shop again soon.
Buy with confidence
I always buy these socks for the family which is proof of how good these socks are. Buy with confidence.
5 August 2026
Unprompted review
Reply from SOCKSHOP
Thank you so much for your wonderful review.
We're delighted to hear that you continue to choose our socks for your family. Knowing that you come back to us time and time again is the greatest compliment we could receive.
Thank you also for recommending us to others. Your confidence in our products and your continued support mean a great deal to us.
We look forward to welcoming you back to Sock Shop again soon.
Vast range of products
Vast range of products, easy to order, and great value.
15 July 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us such a wonderful review.
We're delighted to hear that you were pleased with our wide range of products, found the ordering process easy, and felt we offered great value for money.
Your feedback is greatly appreciated, and we look forward to welcoming you back to Sock Shop again soon.
Excellent quality socks
Excellent quality socks, good price and swift delivery, so all good as far as I'm concerned.
18 July 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that you're pleased with the quality of our socks, found them to be great value for money, and that your order arrived promptly.
Your feedback means a great deal to us, and we're so pleased that you had a positive experience. We look forward to welcoming you back to Sock Shop again soon
Great voice of product and ease of use
Great voice of product and ease of use. Fast and efficient service and delivery.
5 August 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that you found our product range easy to browse and our website easy to use. It's also wonderful to know that you were pleased with our fast and efficient service and delivery.
Your feedback means a great deal to us, and we truly appreciate your support. We look forward to welcoming you back to Sock Shop again soon.
Really fast delivery and super soft…
Really fast delivery and super soft comfy socks!
8 June 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that your order arrived so quickly and that you're enjoying your super soft, comfortable socks.
Your feedback is greatly appreciated, and we look forward to welcoming you back to Sock Shop again soon.
The socks arrived quickly and in good…
The socks arrived quickly and in good order. They were exactly as described and are so comfortable. I have ordered twice now and on both occasions the service is faultless. Highly recommend.
5 June 2026
Unprompted review
Reply from SOCKSHOP
Thank you so much for taking the time to leave us such a wonderful review.
We're delighted to hear that your socks arrived quickly, were exactly as described, and that you find them so comfortable. It's especially pleasing to know that you've ordered from us twice and have found our service to be faultless on both occasions.
Thank you for your recommendation and for your continued support. We truly appreciate it and look forward to welcoming you back to Sock Shop again soon.
Reply from SOCKSHOP
Thank you for taking the time to leave us a lovely review.
We're delighted to hear that you're pleased with your socks, that they wash well, and that your order was delivered quickly.
We really appreciate your feedback and look forward to welcoming you back to Sock Shop again soon.
Easy to use website and 10/10 products
Easy to use website and 10/10 products, would definitely recommend for bamboo users
1 July 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us such a fantastic review.
We're delighted to hear that you found our website easy to use and that you rated our products 10/10. It's especially wonderful to know that you would recommend us to other bamboo product users.
Your kind words and recommendation mean a great deal to us. We truly appreciate your support and look forward to welcoming you back to Sock Shop again soon.
My order came quickly and was exactly…
My order came quickly and was exactly as I hoped
4 July 2026
Unprompted review
Reply from SOCKSHOP
Thank you for taking the time to leave us a review.
We're delighted to hear that your order arrived quickly and was exactly what you were hoping for. It's always great to know we've met our customers' expectations.
We really appreciate your feedback and look forward to welcoming you back to Sock Shop again soon.
socks and more socks.
Apart from ordering the wrong socks initially, I was pleased when the new ones arrived, however they are not really what I’m looking for, there’s always a tight part which I loath, I’m yet to find a sock that isn’t tight somewhere, my legs and ankles are average sized, and sadly trying to find all cotton is nearly impossible, you do have many choices, lovely colours, just not what I’m trying to find, I will order again as it’s a company that I trust, I just wish…
29 July 2026
Unprompted review
Reply from SOCKSHOP
We're pleased to hear that you were happy with your replacement socks and that you appreciate the range of styles and colours we offer. It's also wonderful to know that you trust Sock Shop and intend to shop with us again.
We're sorry to hear that you haven't yet found a pair that provides the level of comfort you're looking for. We understand how frustrating it can be when socks feel too tight, even with average-sized legs and ankles, and we appreciate your comments regarding all-cotton options. Feedback like yours is invaluable and will be shared with our product team as we continue to develop and improve our range.
Thank you again for your honest feedback and continued support. We hope we're able to help you find the perfect pair in the future.
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