SoEasy Blinds Reviews 

3,414
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward and user-friendly ordering process, noting the exceptional product quality and very competitive prices available across the entire catalog. People consistently note that the custom items fit their windows perfectly, arrive safely and securely packaged, and truly offer fantastic value for money. Some reviewers were not happy with delivery communication, mentioning a frequent lack of tracking updates or goods arriving unexpectedly without any prior notice. A few consumers also experienced minor frustrating issues such as slightly delayed shipping times or missing installation components upon opening their packages.

What people talk about most

Product

Clients share positive opinions on product quality, praising the sturdy materials, perfect fit, and... See more

Quality

Customers had positive experiences with quality, consistently highlighting well-made materials, sturdy... See more

Delivery service

Users describe positive interactions with delivery service, highlighting prompt and efficient shipping times.... See more

Order

People report positive experiences with order, highlighting a straightforward and simple process from start... See more

Price

Consumers find price to be very satisfactory, noting that costs are competitive, fair, and affordable. People... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very clear instructions for measuring. Bit confusing for fitting of perfect fit roller blinds as it wasn’t very clear how to align the top blind section into the side of the frame - a video clearly sh... See more

Company replied

Rated 4 out of 5 stars

Arrived quickly, very helpful when I called to ask questions. very quick to respond and provide the answer. Thank you very much on the customer service people. Also pleased with the blind, all instal... See more

Company replied

Rated 4 out of 5 stars

The blinds look lovely. The slats are 1 cm too short. I gave the measurement of 65cm and the fixing bar at the top is 65 cm but the slats are 64. If the slats were 65 they would have been perfect. Whe... See more

Company replied

Rated 5 out of 5 stars

The blinds arrived earlier than originally promised. Everything received was as promised. Because you can match your blinds exactly to your window type, you have confidence it will fit. They fit perfe... See more

Company replied


Company details

  1. #46 of 54 best companies in Blinds shop
  2. #26 of 30 best companies in Curtain Shop
  3. #21 of 24 best companies in Curtain Maker and Retailer
  4. #97 of 120 best companies in DIY Store
  5. #206 of 244 best companies in Home improvement shop
  6. #34 of 39 best companies in Window treatment store

About SoEasy Blinds

Written by the company

Shop Roller Blinds Shop Vertical Blinds Shop Venetian Blinds Shop Perfect Fit Blinds Shop All Blinds & Curtains

SoEasy Blinds is your premier destination for effortless window solutions. At SoEasy Blinds, we understand the transformative power of window treatments in defining the ambience of your space. With a commitment to quality, style, and simplicity, we offer a curated selection of blinds and curtains tailored to suit every taste and need.

Our online platform provides a seamless shopping experience, designed with your convenience in mind. Whether you seek sleek roller blinds for a minimalist look, elegant venetian blinds for timeless sophistication, or practical vertical blinds for optimal light control, SoEasy Blinds has you covered. Explore our extensive range of colours, patterns, and materials to find the perfect match for your décor scheme.

Beyond aesthetics, we prioritise functionality and durability. Our blinds and curtains are crafted from premium materials, ensuring longevity and ease of maintenance. With user-friendly installation guides and expert customer support, transforming your space has never been simpler. We believe in empowering our customers to personalise their living spaces effortlessly.

At SoEasy Blinds, customer satisfaction is paramount. We take pride in our easy-to-use website, prompt delivery services and quality products, guaranteeing a stress-free shopping experience from start to finish. Whether you're revamping your home, office, or commercial space, let SoEasy Blinds be your partner in bringing your vision to life.

Experience the ease and elegance of SoEasy Blinds today and discover the perfect window solutions for your lifestyle.

SoEasy Blinds Details

Written by the company

Fast UK Delivery
We offer fast UK delivery for all of our made-to-measure blinds and curtains.
Free 12 Month Guarantee
All of our blinds are supplied with a free 12 month guarantee.
Free Samples
We offer a free sample service allowing customers to view their choice of fabric in their home before ordering.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(3,414)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Great blinds

Needed some blinds for the spare room but wanted ones to match the others I have, came across this website requested a sample which arrived in days along with a discount voucher. Easy step by step guide for measuring order came quickly and blinds look great thank you so easy blinds.

19 August 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 1 out of 5 stars

Bad Customer Service / Never received my order :(

Placed order 22/08. I emailed 7 days later to ask for delivery update, and got a quick reply saying arrival will be 04/09.
Received an email 03/09 saying item is out of stock :(
I have since sent 2 emails (to the same email address) which clearly weren't as nice as my 1st email ... but I have been ignored both times.

Not great customer service is it?

Update:17/09/24
Turns out responses were going to my spam :(
I just called to ask for an update.
Got told the product is discontinued.
And my only 2 options are a refund or a different colour blind (no joke).

Shocking.
I'd recommend another website.

3 September 2024
Unprompted review
SoEasy Blinds logo

Reply from SoEasy Blinds

Dear Hasan,

Thank you for your feedback.

As discussed via telephone your order went into production as scheduled but the fabric was found to be flawed. The production was stopped and you were contacted to advise we are awaiting new stock. When the new stock was delivered and this was also found to be flawed, we contacted you again to advise of this further delay. When the third batch of fabric was also found to be flawed the fabric was removed from the range and discontinued to prevent this ongoing issue from reoccuring.

We kept you updated throughout each step but as you have confirmed, the emails were not received in your inbox which we have no control over. However, you did also reply to an email received.

We are sorry the discontinuation of this product caused the upset it did. The only solution we can offer is a new fabric or a refund. The refund was processed as requested.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Great service & communication.

Great service & communication.
Blinds are great quality.

19 August 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Great pre sales support

Great pre sales support! I needed spare louvres for vertical blinds to replace some broken ones, purchased from a different vendor who was particularly unhelpful due to discontinued range.
The folks were very responsive, gave me all details to be able to easily order the spares online.
Delivery was prompt, and the louvres are a perfect match (per the free samples provided previously)
Highly recommend!

15 August 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Very easy to order

Very easy to order , quick delivery and so easy to fit😍

14 August 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 1 out of 5 stars

Blinds not turned up

Blinds not turned up, emailed over a week ago, was told I'd receive an email for delivery at the start of last week, still not heard anything.
Bad communication

10 August 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Dear Steve,

Thank you for your feedback.

We are sorry the delivery of your blind took longer than expected, the stock required to complete your order was delayed which in turn delayed the production.

From our records, I can see the blind was delivered 2nd September and an email was sent to confirm this.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Nice blind, well priced, and just as I wanted.

Efficient service, blinds arrived within a reasonable timeframe and they were exactly as we had ordered and competitively priced. I am very pleased.

9 August 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Lovely blind good price

Lovely blind good price. Quick makeup and delivery

31 July 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 3 out of 5 stars

The delivery was very quick

The delivery was very quick. Not as easy to put together as I have sky light windows and have to leave the blinds closed all the time as I am not taking the ladder out every time to open the blinds

31 July 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Dear Christina,

Thank you for your feedback.

We appreciate installing a blind to a skylight window can be tricky especially if ladders are required, unfortunately, there is no easy way around this. We do offer an extendable control rod which can be used to open/close the blind.

https://www.soeasyblinds.co.uk/additionals/extras/control-rod-for-skylight-blinds

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Excellent service

Excellent service. Needed to change delivery address which was speedily sorted. Blind looks great. Would recommend.

13 July 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Great product

Great product, easy to use although a couple of the picture instructions took a while to work out.

7 July 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 4 out of 5 stars

Good helpful company

Good helpful company

5 July 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

The obvious choice for blinds

This the 5th time we've ordered blinds and on each occasion they've arrived promptly and have fitted perfectly. The odd query has been answered quickly. We've recommended SoEasy Blinds to family and friends.

5 July 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

They were exactly the right size and a…

They were exactly the right size and a great colour. I couldn’t be happier with my blinds. Thankyou

3 July 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 5 out of 5 stars

Great service and the quality of the…

Great service and the quality of the product is perfect. Quick and easy ordering. Brought from this company before and same quality as before. Would recommend this company

29 June 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Thank you so much for your review. We are pleased to hear you are happy with our service.

Kind Regards,
SoEasy Blinds

Rated 2 out of 5 stars

The blinds did not arrive together

The blinds did not arrive together. The top rail was delivered on the Tuesday then the blinds came the next day but the hangers weren't in the box ! So after emailing to let them know we then had to wait another two days before they came in the post. Very disappointed

11 June 2024
SoEasy Blinds logo

Reply from SoEasy Blinds

Dear Elizabeth,

Thank you for your feedback.

We are sorry to hear the headrail and louvres were received on separate deliveries and for the missing hangers. Whilst rare, occasionally items may be split in transit due to the courier's logistics. The issue of the missing hangers has been raised to ensure this is not repeated.

Kind Regards,
SoEasy Blinds

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