Software4students Reviews 100

TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I ordered MS project and was unable to install it, conflicts with existing MS Office installs. I was sent a link to download Visio! I sent them a screen-dump of the Order, and simply had no response t... See more

Rated 1 out of 5 stars

I incorrectly ordered office for windows rather than office for Mac. S4S refused to refund the £100 even though Microsoft offer a free 14 day return if you order in error. I wanted to re-order the cor... See more

Rated 5 out of 5 stars

I tried to download Office Professional Plus on my son's new laptop and had problems. Without error warnings I had nothing to go on. The customer service department was more than helpful and loo... See more

Rated 5 out of 5 stars

Purchased software from this company many years ago however after my hard drive broke, all my data was lost including software however Software4Students Staff were more than happy to help me relocate... See more

Company details

  1. Educational institution
  2. Computer Software Shop
  3. Software company
  4. Software Vendor

Information provided by various external sources

Buy Microsoft Office 2010 & Microsoft Student Office with student software UK downloads, 90% discount Education Partner. Parents & family click here!


Contact info

3.8

Great

TrustScore 4 out of 5

100 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

I've bought two copies of Windows 7 (64bit for my PC and 32bit for my parents') the first copy I downloaded was shortly after W7 was released and the download was corrupt, but I received the disk a day after telling them about my problem. The second copy I bought worked perfectly (after I'd corrupted the download on my first attempt and redownloaded it).

So although I've had to use customer service a couple of times they've been excellent. Don't hesitate in getting your software and OS here!

8 September 2011
Unprompted review
Rated 5 out of 5 stars

Great customer service

Had an issue with a download so first tried Microsoft website for help - total pants!
Contacted S4S and they replied very quickly and Sally (nice to have a human being!) helped me to sort out the problem.
Keep up the great work.

7 September 2011
Unprompted review
Rated 5 out of 5 stars

First rate

The scheme is brilliant. We provide young people who are out of mainstream school with their education using virtual classrooms. Software4students have enabled us to provide high quality software at a very cost-effective price for these disadvantaged young people. The customer support we have received has been exceptional, even responding instantly to e-mails on a Sunday - thank you, Alan!

4 September 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I think this is a brilliant scheme and have spread the word to other parents with children in full time education. The customer service staff sorted out problems with my order very quickly. I look forward to doing business with you again soon.

2 September 2011
Unprompted review
Rated 5 out of 5 stars

Amazing support

I received amazing support from Sally almost 5 years after I purchased my product. I wasnt expecting any support and simply asked for help expecting to be ignored or told sory too late, I was amazed when I got the support.

1 September 2011
Unprompted review
Rated 5 out of 5 stars

Very good and excellent support

Great value - really easy to download the software. Had a query- contacted customer service and heard back very quickly with a helpful reply. Will definitely buy again from in the future.

1 September 2011
Unprompted review
Rated 5 out of 5 stars

Outstanding

Great product and special service-really gives our young students the best possible software support

31 August 2011
Unprompted review
Rated 5 out of 5 stars

5 points

Excellent service. Strongly recommend. I had troubles installing the software but customer support was excellent.

30 August 2011
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

I was having difficulty installing my Office 2010, but luckily I was able to contact a wonderfully helpful girl called Sally who took me through the process step by step, in a pleasant and patient manner. Thanks again.

27 August 2011
Unprompted review
Rated 5 out of 5 stars

Excellant service

I was concerned when I had to format my computer and as a result lost Office 2010, but within hours software4students had reset my product key so I could download it again. Quick, simple and an excellant price

27 August 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

Can I just say what a delight it was yesterday, I downloaded Office 2010 yesterday for my daughters new computer, had a slight niggle which I contacted Software 4Students and within a couple of hours they had replied and everything was up and running as it should be. The niggle incidentally was my fault! Thanks.

26 August 2011
Unprompted review
Rated 5 out of 5 stars

Seriously good

i had my doubts, I mean, come on office 10 professional for under £40!!
but it's true, its legal, it works and their support is excellent as well, I had an issue installing and their support staff came back with some excellent advice.

Thanks guys

Excellent service.

Adam, Kent

22 August 2011
Unprompted review
Rated 5 out of 5 stars

Quick and helpful service, thank you !

I had an number of questions before and after receiving my software and I received quick helpful replies and advice from Aoife.

It is nice to do business with helpful, courteous people :)

Thank you !
Deirdre, Aldershot

15 August 2011
Unprompted review
Rated 5 out of 5 stars

Thank goodness for you!

Hi,
I've just ordered this and am hoping to get it in time for my son's birthday. I would NEVER have been able to afford the software normally, it is only through this scheme that I could do this. My son is in secondary school and it is IMPOSSIBLE to do the homework required by the school without this basic software.

Many thanks for making this available as you have just facilitated the equality of education for my son.

11 August 2011
Unprompted review
Rated 5 out of 5 stars

Wow

I only discovered this a few months back, but it's one of those things that makes you wonder why you didn't know about it before. This is a wonderful company that does a wonderful job in a wonderful way.

Fantastic!

8 August 2011
Unprompted review
Rated 5 out of 5 stars

Excellent Value & Service!!

Software4students was recentley recommended by my Tutor and I was quick to purchase Microsoft Office 2010 Plus for a great value price. The service & Support has been Excellent. Would definately recommend Software4students to any other students that need software for their course as it has helped me immensely with my coursework!

7 August 2011
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look