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SOLO rent a car  Reviews 1,218

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the friendly, helpful, and professional staff. Many appreciate the quick and efficient processes for both car pickup and return, noting the seamless transactions and overall smooth user experience. People also found the prices to be competitive and the cars to be clean, modern, and in good condition. However, some customers were dissatisfied with specific issues, such as delays in deposit refunds, unexpected additional charges for fuel, or the lack of a 24-hour shuttle service, particularly for late-night arrivals. A few also mentioned minor cleanliness issues with the car interior upon pickup or difficulties in locating the agency.

What people talk about most

Service

Consumers find service to be positive, highlighting smooth processes, friendly staff, and efficient handling... See more

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Price

Users describe positive interactions with price. Many customers found the prices to be quite competitive and... See more

Quality

Reviewers mention positive feedback about quality. Customers generally report that the cars are in good to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AMAZING experience we’ve had!!!! Manager Katia helped with everything, was very supportive, no issues with deposit, no issues with early drop off, she was always in touch, very convenient location in... See more

Rated 5 out of 5 stars

Very friendly team ,easy and fast Only one problem, we are waiting for our security deposit to be returned to our account for a week, is this normal?? I know that Budget return our deposit in two da... See more

Rated 5 out of 5 stars

One of the best car rental companies I’ve used. Easy to book, quick service on arrival for pick up. They never asked me to take any photos or videos prior to taking the car as they did their own then... See more

Rated 5 out of 5 stars

Hired a car from Solo for months of Oct and Nov 25. The service was excellent on pickup. Quick and efficient. I was given an upgrade from manual to automatic without extra charge. Same efficient s... See more

Company replied


Company details

  1. Car rental company
  2. Car rental service
  3. Truck rental agency
  4. Van rental agency

Written by the company

Welcome to the top сar rental service in Spain: Malaga, Marbella and Alicante. We offer a wide selection of vehicles — from economical and family-friendly models to vans and luxury cars. Every vehicle is regularly serviced and delivered in excellent condition. Choose your dates and select the car online, add insurance package and extra services in just a few clicks — with instant confirmation. We aim to make car rental simple, transparent and pleasant — so every customer feels confident and relaxed while driving in Spain.

Real Photos

Written by the company

Choose auto on real photos
We have our own vehicle fleet and on the site you can choose among dozens of cars in excellent trim levels, all cars of the latest models!

5 minutes order

Only here you can order beautiful car in 5 minutes

Only here you can order beautiful car in 5 minutes
The booking system on our website is designed to save your time, see for yourself and order the latest model of the car in excellent collection in just 5 minutes!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

Reasonable

The car interior was just roughly cleaned, there were bread crumbs in the hand brake area. The car exterior was also dusty but I do not complain it due to possible weather conditions. I am still waiting for the invoice, I have already specified invoicing address by mail before car return. The lady during car pick up was very friendly and kind and helpful.

8 May 2026
Rated 5 out of 5 stars

Really surprisingly reliable company

Really surprisingly reliable company, highly recommended, everything went smooth fast and without any surprises. Will advise them to my friends.
Rented for 10 days in Malaga, returned the car at night before the flight in parking lot.

8 May 2026
Rated 5 out of 5 stars

Excellent

Excellent! My second time with them. I would rate them as Premium car rental company

8 May 2026
Rated 1 out of 5 stars

We had filled up the car 15min before…

We had filled up the car 15min before returning it back as the previous time we could not find a petrol station near to the airport. Solo rental penalised us as we had used up €15 worth of fuel. They added their on service charge on top which is a joke! None of this was even mentioned when they checked the car during handover. I will not be using them again

23 April 2026
SOLO rent a car  logo

Reply from SOLO rent a car

We’re sorry to hear about your experience and understand how frustrating this must have felt.

Our fuel policy is based on a like-for-like return, meaning the vehicle should be returned at the same fuel level as provided. Even small differences can result in a charge, which includes both the missing fuel and a service fee, as outlined in the rental terms.

That said, we understand that finding a petrol station near the airport can sometimes be inconvenient, and we’ll take your comment into account to improve how we explain this during handover.

We truly appreciate your feedback and are sorry we didn’t meet your expectations this time.

Rated 5 out of 5 stars

Excellent service

I was kept very well informed; the hiring process was very smooth.
I would definitely use them again.
Malik - Alicante airport

4 April 2026
Rated 5 out of 5 stars

Great car rental service

Great car rental service! It was my first time using SOLO, and I’ll definitely be back. Everything was efficient, easy, and handled with a friendly approach. Thanks so much!

9 April 2026

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