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SOLO rent a car  Reviews 1,218

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the friendly, helpful, and professional staff. Many appreciate the quick and efficient processes for both car pickup and return, noting the seamless transactions and overall smooth user experience. People also found the prices to be competitive and the cars to be clean, modern, and in good condition. However, some customers were dissatisfied with specific issues, such as delays in deposit refunds, unexpected additional charges for fuel, or the lack of a 24-hour shuttle service, particularly for late-night arrivals. A few also mentioned minor cleanliness issues with the car interior upon pickup or difficulties in locating the agency.

What people talk about most

Service

Consumers find service to be positive, highlighting smooth processes, friendly staff, and efficient handling... See more

Staff

Clients share positive opinions on staff, frequently highlighting their friendliness, helpfulness, and... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe the process as... See more

Price

Users describe positive interactions with price. Many customers found the prices to be quite competitive and... See more

Quality

Reviewers mention positive feedback about quality. Customers generally report that the cars are in good to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

AMAZING experience we’ve had!!!! Manager Katia helped with everything, was very supportive, no issues with deposit, no issues with early drop off, she was always in touch, very convenient location in... See more

Rated 5 out of 5 stars

Very friendly team ,easy and fast Only one problem, we are waiting for our security deposit to be returned to our account for a week, is this normal?? I know that Budget return our deposit in two da... See more

Rated 5 out of 5 stars

One of the best car rental companies I’ve used. Easy to book, quick service on arrival for pick up. They never asked me to take any photos or videos prior to taking the car as they did their own then... See more

Rated 5 out of 5 stars

Hired a car from Solo for months of Oct and Nov 25. The service was excellent on pickup. Quick and efficient. I was given an upgrade from manual to automatic without extra charge. Same efficient s... See more

Company replied


Company details

  1. Car rental company
  2. Car rental service
  3. Truck rental agency
  4. Van rental agency

Written by the company

Welcome to the top сar rental service in Spain: Malaga, Marbella and Alicante. We offer a wide selection of vehicles — from economical and family-friendly models to vans and luxury cars. Every vehicle is regularly serviced and delivered in excellent condition. Choose your dates and select the car online, add insurance package and extra services in just a few clicks — with instant confirmation. We aim to make car rental simple, transparent and pleasant — so every customer feels confident and relaxed while driving in Spain.

Real Photos

Written by the company

Choose auto on real photos
We have our own vehicle fleet and on the site you can choose among dozens of cars in excellent trim levels, all cars of the latest models!

5 minutes order

Only here you can order beautiful car in 5 minutes

Only here you can order beautiful car in 5 minutes
The booking system on our website is designed to save your time, see for yourself and order the latest model of the car in excellent collection in just 5 minutes!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Good experience

Cool cars. Friendly staff. Short walk from the airport. Unfortunately, the car I had specifically rented had broken down just before I arrived. But they offered to upgrade me to a different and more expensive car for free. While the car was being prepared I was also given a free car to drive for a few hours to shop. Collection and delivery of the car went easily and without problems. Good experience.

11 March 2026
Unprompted review
Rated 5 out of 5 stars

For 5 days rental

For 5 days rental, gold car where €350,called them 23,30, Ahmed came picked us up, and they were €150, they couldn't do enough for us. That price was with full insurance.

6 March 2026
Rated 5 out of 5 stars

Fast pick up at the airport

Fast pick up at the airport. Car was good. Friendly contact person. The location was close to the airport.

The shuttle to the airpirt at 05:30 was without any issue.

I will use them again.

12 March 2026
Rated 5 out of 5 stars

Honest Decent Car Hire !

Really nice to find a decent honest car rental company at Alicante Airport. Car was spotless all damage shown on the screen prior to rental no hidden emails ! Staff friendly and organised. I will be back

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Good company and positive experience

The staff were very friendly and welcoming. The car was in good condition, and everything worked well. also website is clear and easy to use, and the rental conditions are explained in a simple way

I booked the car online and even received a €20 discount. I chose full insurance and paid the deposit with my debit card. The deposit was returned almost immediately after I brought the car back.

The pick-up and return process was very quick and smooth. Everything was simple and well organized. I would definitely rent from them again.

6 March 2026
Rated 5 out of 5 stars

Excellent and honest service

I used their service on my trip to Alicante and it was smooth, excellent and almost hassle free. If you arrive at the airport, the best thing to do is Whatsapp them and they respond almost instantly and will guide you to where they will pick you up in the airport to their yard which is a few minutes drive away. Drop off is equally easy even outside of working ours. I was on edge when they found something that looked like a scratch on the wing mirror which I haven't noticed and I feared that I was going to have a tussle over paying an excess. They assured me that they will try to "clean" it and thankfully, they sorted it out without any charge. Thank you for the positive experience and the customer service person I chatted with was very polite and reassuring. I will recommend them and use them again.

23 February 2026
Rated 5 out of 5 stars

Easy and comfprtable renting

Great experience! I made a reservation online, the web page is easy to navigate and information clear. On car pick up day I received a notice to online pre registration for smooth pick up that really saved time.
Great communication and staff.
I had an early return what was also very comfortable and next to Airport.

I definitely recommend Solo Rent a Car to my friends.

3 March 2026
Rated 5 out of 5 stars

A great car rental experience

A great car rental experience! And I am very grateful to the staff here, who offer free shuttle services and are very responsible and attentive. They helped me mail the camera I left in my car when I returned. I believe that when I come to Malaga again, I will still choose this rental company!

22 February 2026

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