Solos Holidays Reviews 

1,379
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 412 reviews, reviewers overwhelmingly had a great experience with this company. Many consumers found the holidays to be highly organized, with exceptional tour leaders ensuring a successful and memorable time. People frequently praised the guides and representatives for being knowledgeable, friendly, and going above and beyond to look after everyone. However, some people mentioned that the accommodation sometimes needed updating, with specific instances noted about hotel facilities. A few others felt that certain experiences included long queues for drinks at the hotel bar or that the proximity to lively areas was lacking.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting exceptional tour leaders who go out... See more

Holidays

Consumers find holidays to be a wonderful and memorable experience, praising the fantastic destinations and... See more

Location

Clients share positive opinions on location, highlighting that accommodations are situated just a short walk... See more

Service

Customers had positive experiences with service, noting that tour leaders and staff went above and beyond to... See more

Quality

Reviewers mention positive feedback about quality, highlighting that accommodations are often great, clean,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd Solo’s holiday and still felt nervous excitement on the day of travel. Appreciate the what’s app group with fellow travellers. The welcome from our tour leader Michelle was so warm and I instantly... See more

Company replied

Rated 5 out of 5 stars

Just back from a fantastic trip to Zakynthos, what a beautiful place. The location of the hotel is perfect, only a few minutes walk from the beach. Our tour guide Mark A, was brilliant. He was so frie... See more

Rated 5 out of 5 stars

This was my first solo trip and from the first phone call to book the holiday, to the WhatsApp group set up to meeting the team leader, who was great and put everyone at ease to meeting my fellow trav... See more

Company replied

Rated 5 out of 5 stars

The solo’s ‘Kenya Safari Adventure & Beach’ holiday was a great experience, seeing Lions, Giraffes and Water Buffalo up close. The lions of ‘Lake Nakuru’ were so close, at 2m, it was a bit concerning... See more

Company replied


Company details

  1. Tour operator

Written by the company

We’ve been serving the solo traveller for 40 years and during that time, we have developed a wide and exciting range of holidays. Our trips are hand-crafted for those who wish to travel independently but with the added support of a friendly group and a dedicated tour leader. Our vision is to create sociable experiences to be enjoyed by a group of like-minded solo travellers and combine this with fantastic tour leaders and exciting destinations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,379)

405 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been travelling with Solo’s since…2018

Just back from my latest solo’s holiday. Not had a bad experience to date so intend to stay with them. Next one coming up in June.

23 April 2026
Unprompted review
Solos Holidays logo

Reply from Solos Holidays

Hello Steve,
Thank you for leaving us a review.
Great to hear you enjoyed your trip.
I hope you have a great time with us in June!

Rated 5 out of 5 stars

Puglia’s hidden treasures. Our leader Scott brought such a…

Our leader Scott brought such a positive vibe to the group. Everyone felt like family so quickly. Of course, the group happened to be a great bunch, but Scott fostered these relationships and made sure everyone was doing well at all times. He went above and beyond his role, solving the smallest problems that arose to handling extra travel plans for free days and even extended vacations. As a first time Solos traveler, he certainly influenced my decision to book again. On a side note, he’s a pretty good photographer too😉😊

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Our Solos guide, Sue, was fantastic and the…

Our Solos guide, Sue, was fantastic and the hiking guides were excellent too. Great hotel with plentiful food. Hikes were challenging at times, needing poles, but all the more rewarding for that. Good variety of activities with a lovely group to enhance the walking

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Mandy was an exceptional tour guide to…

Mandy was an exceptional tour guide to Tuscany. The group were lovely and all fitted in well together. The hotel was good and centrally located for all our visits.
I would fully recommend this tour to everyone.

19 April 2026
Unprompted review
Solos Holidays logo

Reply from Solos Holidays

Thank you for taking the time to leave us a 5* review.
I'm happy to hear you enjoyed your trip and would recommend Tuscany to fellow Solos guests.
We hope to welcome you back soon :)

Rated 5 out of 5 stars

Wonderful trip

Wonderful trip! Mandy, our tour guide, did a marvelous job of managing any travel issues and said helping us find wonderful excursions. It was nice having rooms alone to debrief. I would do it again!

10 April 2026
Unprompted review
Solos Holidays logo

Reply from Solos Holidays

Hello Brenda,
It's great to hear you enjoyed your trip with us and would travel again.
Thank you for the 5* review, its much appreciated.
We look forward to seeing you again soon!

Rated 5 out of 5 stars

Treasures of Tuscany

Treasures of Tuscany was my first Solo holiday and the whole experience was excellent. Montecatini Terme is a superb base for sightseeing (Siena, Lucca, Pisa and Florence) and Mandy, our tour host made the programme seamless and effortless.

Mandy speaks Italian with flair, her organisational skills are finely tuned and she pays attention to detail. Unflappable, practical and great fun to be with, she offered a good balance of whole group activities and the freedom to do your own thing should you wish.

If you’re hesitating to book, just do it! You won’t regret it.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Treasures of Tuscany - a wonderful week!

I had an incredible holiday in Tuscany with Solos. Mandy, our tour leader was always resourceful, unruffled, and went above and beyond to give our group a really wonderful holiday. In particular her enthusiasm, knowledge, care, sense of humour, and excellent restaurant suggestions greatly elevated the experience. From the boarding passes on the phone, to the packed breakfast on our airport day, I felt very taken care of. I also really appreciated the balance between free days and sightseeing days.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

The last time I went on a solos holiday…

The last time I went on a solos holiday was 25 years ago! I absolutely loved my trip to Tuscany . Lovely group and so many excursions led by a capable calm and knowledgeable Mandy who handily spoke wonderful Italian! We had 2 free days which was perfect as the trip days are busy. It was great to be able to eat in different restaurants for dinner. You never felt on your own.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful group of people and a variety…

Wonderful group of people and a variety of activities and experiences all put together by our wonderful, friendly tour leader Mandy who seemed to have the patience of a saint and was always proactive in ensuring everyone was ok

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful two days walking Hadrians Wall

The host, Russ, ensured the whole trip was well organised and ran smoothly. The two guides, Kath and Sue were very knowledgeable and made the walks informative and fun. The hotel was smart and clean and staff welcoming and helpful. Would highly recommend.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Brazil, Rio and the Carnival 2026

I paid over £6,000 for this holiday, with the main attraction of course being the Carnival. It was the sole reason for me booking it, and paying an enormous premium to attend. Unfortunately, we arrived late to the carnival, and our seats had been taken by another group. We were therefore herded into another area which it turned out had been booked by another group. What ensued was terrifying. The other group became very angry and started to push us away. I was pushed down to the row in front, jostled from both sides, and verbally abused by a number of members of the other group. Our guides were nowhere to be seen. Even worse, when they did turn up, we found out that exactly the same thing had happened last year. I have never been so frightened in my life. Solos response? £200. In addition, I was downgraded at the departure gate, and I had to fight for weeks to get a refund from Solos who came up with excuse after excuse after excuse as to why they wouldn't refund me. I would think very carefully before using this company again.

23 February 2026
Unprompted review
Solos Holidays logo

Reply from Solos Holidays

Hi Julia,

Thank you for taking the time to share your feedback.

We understand that you are already in direct communication with the Customer Service team.

Thank you

Solos Team

Rated 5 out of 5 stars

Amsterdam holiday

I had a great trip to Amsterdam and the bulb fields at Keukenhof. The itinerary was just the right mix of included trips and free time to explore. We were expertly guided by our wonderful tour rep Debs, and it was great to have the WhatsApp group to post messages and photos.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Malta in April

My holiday to Malta was excellent. I was kept well informed throughout the whole process.
Our tour leader, Jo Pateman, took care of us so well. All the trips ran smoothly, she went out of her way to make sure we all had a good holiday.
The staff at the Preluna hotel were great. Very friendly and nothing was too much trouble for them
The hotel is very good. The food buffets were awesome.
Everyone in our group got on well with each other.
I would highly recommend travelling with Solos.

6 April 2026
Unprompted review
Rated 4 out of 5 stars

Solos trip to Amsterdam and Keukenhof

This was my third trip with Solos to Amsterdam and the Keukenhof Gardens. The Gardens were amazing and we had a super guide round Amsterdam. As always the holiday was enhanced greatly by our friendly and resourceful tour leader Debs. Lovely hotel, although situated quite far out of the centre.

8 April 2026
Unprompted review

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