Support team did a great job managing a number switch. Appreciate their help and follow ups. Only gave 4 stars instead of 5 because the app needs some attention. But great service from the help team a... See more
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A telephone service for global entrepreneurs. Have a local phone number in any country with global call forwarding at the cost of local calls.
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Replied to 71% of negative reviews
Typically replies within 2 weeks
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Sonetel is quite straightforward & easy…
Sonetel is quite straightforward & easy to use. The engineering support & customer service are also very educated at what they do and always ready to provide prompt and good assistance.
Poor communication
Poor communication
Copy and paste sort of reply
App not stable and not reliable
Phone number can not be activated properly
Seems like cheap and nasty service
Support is good
Customer support is good... Now as a new user hoping the app will also work good
Best service ever..Good US number for…
Best service ever..Good US number for everyone thats seems working rocks.!!!!
SCAM company!!!
SCAM company!!!
I purchased their service two weeks ago, never worked.
Ask for assistance several times:
They have a fake contact number that doesn't ring, I tried it several times.
They have a fake agent "Sonia" responding to emails, asking you one thing and after asking for more and more "certificate, or any other official documentation that confirms " my job. Basically finding excuses not to provide me the service I paid for.
Don't waste your money and especially your time!
Very good experience overall
Very good experience overall. The setup was straightforward and the service works reliably for international calling. I especially appreciate the support team — they were responsive, helpful, and guided me through the verification process without any issues. The interface is simple and easy to use, which makes it practical for daily work. Would recommend for anyone who needs a flexible calling solution.
good call quality and live support
I connected fairly quickly
I connected fairly quickly. I uploaded the necessary documents for authorization and identity verification. And that same day, I was able to use my number for its intended purpose. I was also able to choose my number from a list of available options. Everything works. The service center is also quick to respond. Overall, I recommend Sonetel.
Priya was great costumer support
Customer service
I was having issues with incoming and outgoing calls. Sonetel technical team member Umang really help me throughout the process and was able to resolve that matter.
After resolving the issue phone voice quality was totally change.
They are honest and go out of their way…
They are honest and go out of their way to make sure their customers are satisfied. I haven't had any problems with them. What they promise you they deliver.
Excellent service and smooth experience
Great experience overall. The service was smooth and reliable, and the customer support was very helpful and responsive. Communication was clear, and everything went as expected. Highly recommended!⭐⭐⭐⭐⭐
Kiran really helped me
Kiran really helped me clear the documentation process, which was quite troublesome when I tried to handle it on my own. Thanks a lot!
Very helpful and can easily communicate
Very helpful and can easily communicate. verification process is fast than expected once all documents submitted.
I had a great experience with Priya…
I had a great experience with Priya through the Sonetel mobile number service. She was professional, responsive, and very helpful throughout the process. Her clear communication and efficiency made everything smooth and hassle-free. Highly appreciated.
Easy verification process with smooth…
Easy verification process with smooth assist team support
I was able to setup my UK phone number…
I was able to setup my UK phone number in less than an hour. They also have an exceptional customer support! If you need to expand your presence globally in a reliable way, try Sonetel.
Amala for her exceptional talent and…
Amala for her exceptional talent and understanding as she tackled the recent issue. Her approach not only resolved the matter efficiently but also demonstrated her commitment to our team and clients.
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