Sorelle UK Reviews 

If I could give 0 stars I would. The clothes are poor quality and the company refuses to give refunds and then refuses to engage
Avoid at all costs
There are companies out there who are really good but these are just a rip off

Shocking company 0 customer service, avoid like the plague unless you like being ripped off!

Placed order recieved. Asked fr qr code to get hut way a label unwell kids cudnt get out to library then msg for qr to be told no.send bak now . Sent bak that day for now to be scammed out my money told a credit a don't want a credit note a wnat my cash a payed for the skimpy item that was nothin to it hence reason sent bak wasn't worth money. Now am currently arguing for my money bak don't buybof this company there cons

Got the best customer service I could’ve asked for, so lovely to deal with!

If I could give a 0 I would. Purchased 4 dresses 2 sizes of 2 different dresses. Didn’t even try on the small on either dress. Was posted back within a couple of days, luckily I also took a video. Received and email saying that 2 were being rejected for refund due to marks! I was aware of their reputation (hence the video) from the reviews on here so made sure I had no make up or perfume on when I tried on. They seem to have a strategy refuse due to marks or dispute the number of items returned! Will just send the video to Klarna and let them argue it out. I would never purchase from them again

Never ever use this website, they make out you have sent back damaged products and refuse refunds. Goods were returned in perfect condition and original packaging. I should have learnt from my first time of purchasing an outfit. Never again

Placed an order for three dresses and only two have arrived. I wanted to return them as the quality isn’t what I expected. Tried emailing and contacting them on instagram but totally being ignored, they have sleep mode on constantly. This situation has been going on for six weeks so doubt I’ll get a refund or hear anything back now. Awful company.

Didn’t get full order. I’ve emailed over 10+ times, I’ve DM on Instagram 3 times, I DM the owner, I’ve left comments on TikTok and Instagram and still no response. Safe to say they’re scammy and don’t care about paying customers 🤢🤢🤢🤢🤢🤢🤢🤢🤢

Ordered two outfits for my birthday, I ended up sticking to the red diamanté dress which I felt so pretty and confident in! The amount of compliments I had on my outfit, so many people asked me where I brought my dress from! Thank you! 🫶🏻

The quality of my item (bikini set with skirt) is so so beautiful. I wore it to a beach club in Ibiza and got so many compliments. It’s washed well too. Customer service from Sorelle is always amazing as well - they’ve even messaged me on Instagram after I tagged them saying I look great. How lovely is that - girls supporting girls! Will always buy from Sorelle - looking for my new winter wardrobe now hehe.

- loved dress came very fast

Would not recommend there are not abit professional, sent a dress back in same condition as I got it not a mark on it then told me was marked and I wouldn’t be getting refund, they seem to be doing this to a lot of people disgusting blatantly robbing people I haven’t had the dress back either so just took £50 of me for nothing worst store I have ever shopped at.

Ordered 4 dress costing nearly £200 and the sizing was dreadful none fitted and the material looked so cheap. So I started the return and sent back the items the following day which was within the 14 day guideline but according to this company the returned items didn’t reach them till after the 14 day period which is impossible and they are now refusing a refund only offering credit. I have since read similar reviews and there’s definitely a pattern they don’t like giving refunds which is dreadful. Definitely a company to avoid.

I bought 2 outfits of sorelle the black nalani dress and the red Brittany 2 piece both outfits stunning exactly what I wanted for Ibiza! Delivery was fast and the quality of the outfits were fantastic. I’ll be shopping on sorelle a lot more.

Purchased two dresses costing £95 both were virtually see through and very poor quality so I decided to return them that was 9 weeks ago. Tried contacting the company but still no response. If I had read other reviews before buying I wouldn’t have bothered. Reporting to trading standards.

I ordered a 3 piece set from Sorelle and paid £10.99 extra for next day delivery as I was going on holiday in the next few days. I paid for the clothes on the Friday and they didn’t turn up until the Tuesday night, I attempted to contact the company on social media and got no response as the admin of the account put me on sleep mode. Do not buy from this site as they are scammers, the customer service is shocking and they do not deliver clothes on time.

Shocking customer service don’t reply when you ask regarding refund scammers AVOID

I bought the sequined skirt for the concert and I felt amazing in this skirt during event! I recommend sorelle UK, they have beautiful clothes on the diffrent occasions 🫶

I placed an order and paid the nearly £6 for next day delivery 4 days later the parcel was still not received. I contacted the courier myself and they accepted full responsibility for loosing my parcel. 3 weeks down the line I still have had no communication from sorelle even after multiple emails from myself to them.

Fraud!!!!!Awful customer service!!!
I sent my order back to them in the 1st of August and they haven't processed my refund yet . Taking double payment for some Reason from.me.
Fraud!!! Be aware when you buy anything form this company. Clearly they have received my Return and they haven't updated me on it... There is proof it has been delivered