SoundBetter Reviews 

472
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ability to connect them with talented artists, producers, and engineers, making remote music collaboration easy and professional. Many highlight the smooth communication, professional work, and straightforward process, appreciating the quality of service and the caliber of professionals available. Reviewers also find the website user-friendly, with effective search filters that help them find suitable collaborators for their projects. However, some customers mentioned dissatisfaction with the platform's communication system, finding it clumsy and occasionally leading to a lack of job requests. There were also concerns about the website's outdated backend, issues with search functionality, and a perceived lack of fair exposure for service providers unless they pay extra.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the platform easy to use for connecting with... See more

Service

Customers consistently note positive experiences with service, describing it as an excellent and vital... See more

Website

Users describe positive interactions with the website, appreciating its ease of use and ability to connect... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising the high level of professionalism and... See more

Quality

People report positive experiences with quality, often highlighting the platform's focus on the music... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used SoundBetter to find a mixer for an original track I'm targeting for TV sync placement. The search filters made it easy to find someone with the right credits and genre experience. Communication t... See more

Rated 5 out of 5 stars

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering syste... See more

Rated 5 out of 5 stars

5+ years(?!) I'm working with SoundBetter as a provider and absolutely happy to be a part of Pro's - produce\remix\mix thousand of songs with a talented people all around the world in Electronic... See more

Rated 5 out of 5 stars

As always, you had the very finest artists, producers, and talent available to engage to complete my projects. I always find the music resources I need on SoundBetter. The name "SoundBetter" seems i... See more


Company details

Information provided by various external sources

Find studios, mixing & mastering engineers, singers and freelance music production pros by reviews, price, location and credits. SoundBetter - plug in to talent.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

472 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(472)

202 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Slow Payment

After a month finally got paid. Shouldn’t have taken this long or this amount of effort.

Absolute scam. I did the work, SoundBetter kept 100% of the money. I’m now out my time. Their customer service is slow and nonexistent. No sense of urgency to make it right with me. Endless emails with no action. Complete SCAM!

3 November 2025
Rated 5 out of 5 stars

My experience with SoundBetter has been…

My experience with SoundBetter has been wonderful so far. I’ve connected with talented musicians, worked on some really exciting projects, and I’m looking forward to continuing to grow and collaborate here.

14 November 2025
Rated 3 out of 5 stars

SoundBetter really needs to be updated…

SoundBetter really needs to be updated and brought into the current era. It's very clumsy to communicate on the platform and job requests come through so very seldom, it makes it feel like the business doesn't really care about their customers. The option to upgrade is always a dead end, so I don't really see the purpose of the platform. It's sad because the idea is excellent, just needs strong execution.

12 November 2025
Rated 1 out of 5 stars

I have not been paid from Soundbetter…

I have not been paid from Soundbetter for 2 jobs that I completed. I have sent emails and they said it was a problem with my paypal account. I have received payments before no problem. I have since opened up a new account with paypal and when I tried to enter the new information on my Soundbetter account it comes up with error 500. After sending emails I did get an answer with suggestions on how to fix it but the problem is on their side. I feel like I'm getting the run around and disappointed with this company. I suggest not do business with this company and pass the word to anyone that is looking to offer their creative services.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

The best of the best

I'm super happy to be able to work in this platform! I made a lot of friends and recorded so many amazing music.
Couldn't ask for more.

5 November 2025
Rated 3 out of 5 stars

I’m a seasoned professional drummer in…

I’m a seasoned professional drummer in Nashville. I’ve been on thousands of recordings yet can’t even “pay” to be a premium member so I can bid on projects so not thrilled about that.

The service works well other than not getting enough work through this. I’d prefer to deal with only SoundBetter but will still do fiverr etc until it’s worth it.

9 November 2025
Rated 5 out of 5 stars

Great way to make music

Soundbetter is a truly great way to make music. As a service provider it puts me in touch with artists, musicians and producers in a way that simply wouldn't be possible without it. Its ordering system is risk free, which is a great selling point for working remotely, and payments come through as soon as work is completed to the client's satisfaction. Commission is set at a reasonable rate, and for the peace of mind it's worth every penny.

9 November 2025
Rated 5 out of 5 stars

A great platform for collaboration

SoundBetter has been a great platform for people in the music industry to connect and collaborate. Platform fees are transparent (though always an opportunity to be even better) and I have had jobs come my way through the platform all around the world.

7 November 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look