SoundImports Reviews 

514
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and that the items are consistently well packaged for secure transport. Consumers are also extremely happy with the wide selection of quality products and the helpful assistance provided during part selection. Buyers find the online store very detailed and easy to use when searching for specific electronic components. However, some people mentioned occasional shipping delays or minor package damages upon arrival at their homes. A few reviewers also noted that some delivery services can occasionally be problematic or lack proper return documentation features.

What people talk about most

Product

People report positive experiences with product, noting that items arrive quickly and in great condition.... See more

Delivery service

Consumers find delivery service to be positive, consistently reporting exceptionally fast shipping times and... See more

Quality

Customers consistently note positive experiences with quality, highlighting top components that arrive safely... See more

Service

Customers report extremely positive experiences with service, highlighting fast shipment and reliable... See more

Order

Clients share positive opinions on order, highlighting fast delivery and a smooth purchasing process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impressive fast delivery Holland => Norway with UPS. Order placed on tuseday around noon and recieved less than 3 days later. Replacement-driver for 12" subwoofer are now up and running. Thx.

Company replied

Rated 5 out of 5 stars

Had to recap my 30 year old high end home speaker crossovers as the capacitors were way out of spec and some even dead. Their capacitor range is top quality and assistance for replacement selection wa... See more

Rated 5 out of 5 stars

I ordered a minidsp from Soundimports & it arrived at my house in the UK 3 days later via USP. Unfortunately, when I opened the package, one of the inputs was damaged which meant returning it to S... See more

Rated 5 out of 5 stars

Fast service and quality goods. But I also have one complaint, small but very important for me. I chose the DHL shipping method, not knowing that they charge for the service of hiring a customs agent.... See more


Company details

  1. Hi-fi shop

Written by the company

SoundImports is your supplier of DIY audio equipment in Europe. Many products in stock in our warehouse in the Netherlands. Delivered to you with the highest service level possible.


Contact info

4.8

Excellent

TrustScore 5 out of 5

514 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(514)

150 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order fulfillment and delivery were fast.

The order fulfillment and delivery were fast. Payment can be made in various ways convenient for the customer. The purchase was accompanied by all the necessary information. The actual characteristics of the products I received fully correspond to the descriptions published on the site. I liked each of them. The transport packaging was well prepared. Oh.. and the stickers with the company logo always help me quickly recognize my box. I highly recommend.

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Usable web shop, fast delivery

The web shop was easy to use. It provided ample information about items and it allowed to manage the basket freely.
Multiple options for shipment and payment, respectively, made user experience great.
The package arrived in suitable packaging with no surprises.
A clean experience. Recommended.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Soundimports offers a good website…

Soundimports offers a good website enabling to find the right products which is important with loudspeakers as there is a huge variety and systematic presentation of the parameters and access to datasheets is very important. As usual the logistics were excellently executed.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

brilliant sevice

I managed to break a tweeter and they replaced it free of charge with no hassle involved and they also gave me 2m of speaker cable for free. thank you so much sound imports for having such a brilliant service and I hope to use you again.

29 August 2025
Unprompted review
Rated 5 out of 5 stars

Very fast

Very fast, well packed and in case of returns - very fast credit.

24 August 2025
Unprompted review

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