Source BMX Reviews 11,298

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

4 weeks later still no delivery and same bs excuse me”of we’re waiting for the item to come in stock” So why allow me to buy it and list it as available in the first place?

Rated 5 out of 5 stars

I've recently made a number of purchases, the service is very efficient with great customer service.. took the time to help with a few things over the phone, eagerly awaiting delivery of my latest pur... See more

Company replied

Rated 5 out of 5 stars

Hello source customer service, I wanted to feedback re the most wonderful customer service from Joel, today. He was very professional, friendly and informative. He helped me decid... See more

Company replied

Rated 5 out of 5 stars

The item ordered was of good quality, though it did take time to put together. It was bought for our Grandson for his birthday, he is extremely happy with it. When we ordered the bike, we were amaze... See more

Company replied

Company details

  1. Bicycle Shop
  2. BMX park
  3. Skate park

Written by the company

The Source is 100% owned by riders which means you get friendly and honest advice all of the time. Great customer service, 24 hour Live Chat, same day shipping and the best range and prices around help us remain the World's largest BMX retailer.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

11k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love this place

Been using this website for about 2 years great place loads of different companies great service very very helpful quick delivery and fair prices indeed

2 February 2024
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Reply from Source BMX

We appreciate the continued support Max, thanks!

Rated 5 out of 5 stars

Really helpful team

Really helpful team, I messaged with a query on a tool and they came straight back to me, first checking on what I actually needed, and then making a good recommendation.
Tool and some spares arrived promptly and will be my go to shop from now on for assisted for my sons bike

31 January 2024
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Reply from Source BMX

Thanks Duncan, enjoy your order!

Rated 5 out of 5 stars

Fantastic team

Dealing with Source BMX has been an absolute pleasure. They are the most helpful honest bunch of people we’ve had the pleasure to purchase from. They literally went above and beyond helping us complete a bike build. Will always purchase items from them in the future.

31 January 2024
Unprompted review
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Reply from Source BMX

Thanks Cheryl, we appreciate you stopping by and hope to see you again soon!

Rated 5 out of 5 stars

Super easy to order

Super easy to order. Came quick and with emails telling me when I was going to receive the order.

27 January 2024
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Reply from Source BMX

Thanks Bradley, see you again soon!

Rated 5 out of 5 stars

Quick & Easy

Quick delivery, good communication throughout every step of order/delivery, and a free gift - what's not to love!

27 January 2024
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Reply from Source BMX

That you for such a great review and for shopping with us Gemma 🙏🏻 We look forward to having you shop with us again sometime

Rated 5 out of 5 stars

Used a few times recently

Used a few times recently, always quick delivery and good selection of quality BMX products, many thanks.

26 January 2024
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Reply from Source BMX

Thanks for your continued support, Jack 👊🏼 We hope to see you again soon!

Rated 5 out of 5 stars

Craig helped me out in the chat and…

Craig helped me out in the chat and answered every little question I had. Truly great customer service, better than one expects nowadays. Keep it up Craig!

1 February 2024
Unprompted review
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Reply from Source BMX

Thanks Lonnie, we appreciate the support!

Rated 2 out of 5 stars

Bought a brand new Bmx only to find out…

Bought a brand new Bmx only to find out missing a front wheel and full of scratches, rang up very polite and helpful. And got a new wheal sent out for next day and a few other bits. But still ain’t happy with the amount of scratches and they only offer me 15£ refund or 25£ store credit not gonna lie what a rubbish offer..I’m 100% certain the bike I bought was a show bike.. will never buy again. But great staff overall but could have done better offer. Due to damage.. also spend 30£ for a event I couldn’t event go too.

30 January 2024
Unprompted review
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Reply from Source BMX

Thank you for your review, Callum. Our team have reached out to you to resolve this matter and hope to hear back from you soon.

Rated 5 out of 5 stars

It was a quick delivery just a couple…

It was a quick delivery just a couple of days which I was pleased about as it was a late Christmas present for my son. The instructions were easy to follow and he is so pleased with his new bike. Thank you.

15 January 2024
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Reply from Source BMX

Thanks Heather, see you again soon!

Rated 5 out of 5 stars

The place to go for everything BMX

I had issues with finding the correct part and made numerous mistakes on my orders! Hats off to the Source BMX team, they really helped me out and solved the problem for me.. Don't hesitate to contact them if unsure, the help I received was exceptional! Thanks again 👍

15 January 2024
Source BMX logo

Reply from Source BMX

Thanks Dean, you can always count on the SourceBMX team!

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