Sourgum Waste delivered on time. The crew is very professional. Compared to other companies who provide dumpsters, Sourgum’s price is competitive. As an added bonus, the 30 yards dumpster we rented ha... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I requested aa next day dumpster online on a Monday evening when offices are typically closed. Honestly I was not really expecting it to be able to come the next day but I definitely needed it by Wedn... See more
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Sourgum has been my go to dumpstee rental for a few years now, their team is all great, jack lawler is my main point of contact anf hes always super accomadating , fast scheduling with next day drop o... See more
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Sourgum was very trustworthy. They delivered the dumpster on time, gave us the time to load without feeling squeezed for time, and picked up right on schedule. Communication was great! I would high... See more
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Company details
About Sourgum
Written by the company
Sourgum is a smarter waste and recycling solution built on the radical idea that you deserve to know exactly what we're paying for—every cost transparent, every hauler vetted, and every service tracked—whether you're managing one site or 1,000.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
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A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
A single partner across every location ensures issues are resolved quickly and changes are handled without operational disruption, all backed by coordinated execution and accountability.
A little more about us:
Founded by fourth-generation waste industry operators, we understand why the old system frustrates customers: hidden fees, missed pickups, and no accountability. Sourgum was built to fix that with infrastructure that makes reliable service possible at scale.
We coordinate a network of 5,000+ vetted local haulers through proprietary technology that delivers greater transparency, reliability, and control, with enforceable standards built in at every step.
From individual dumpster rentals to enterprise waste programs spanning hundreds of locations, Sourgum delivers service that scales with you, backed by leading investors including Spark Capital, Suffolk Technologies, and Founder Collective.
For more information, visit sourgum.com.
Contact info
United States
- 888-813-5276
- hello@sourgum.com
- www.sourgum.com
Trusted by Thousands
4.4
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 48 hours
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The ENTIRE Team exceeded expectations!
The ENTIRE Team - Alli & Gabriella are super communicators and always quick to answer questions and advise. You were flexible in dealing with Seller delays and most professional. DEFINATELY will use your services again.
9 April 2025
Unprompted review
Reply from Sourgum
Judy, thank you so much for your thoughtful review! We're delighted to hear that Alli and Gabriella made a positive impression with their communication and responsiveness. Flexibility and professionalism are at the heart of what we do, and it’s wonderful to know our team was able to support you through seller delays.
Rarely answered the phone!!
Rarely answered the phone!!
Was way off on time of pickup/delivery
25 April 2025
Reply from Sourgum
Thank you for your feedback, John. We strive to provide timely service with real-time situations. We understand that the removal of your container was delayed due to an early closure of the disposal facility. Regarding the multiple abandoned calls you had with us on the day of delivery, we appreciate your patience with us during the busy Monday and we had been playing phone tag with you along with being in touch with our dispatch in real time for an estimated time of arrival. During the busy season we are unfortunately at the mercy of lines at facilities and traffic.
We appreciate your feedback and would appreciate the opportunity to make your experience a positive one. Please, If you have any further questions or need additional assistance don’t hesitate to reach out.
I had an outstanding experience working…
I had an outstanding experience working with Kelley Kirkland at Sourgum Waste. She went above and beyond to make sure I received a same-day drop, and she didn’t stop working until she made it happen. Her communication was excellent, and her commitment to getting the job done right and fast was impressive. If you’re looking for someone who truly cares and delivers on their promises, Kelley is the one to call. Highly recommend!
23 April 2025
Unprompted review
Reply from Sourgum
Thank you so much for your thoughtful review and recommendation, Firas. We’re thrilled to hear that Kelley went above and beyond to ensure you received same-day service. At Sourgum, we pride ourselves on delivering prompt, reliable service and clear communication. We truly appreciate your trust and look forward to serving you again in the future!
Timely service
18 April 2025
Reply from Sourgum
Thank you for the 5 Star review Gary, We try our best to provide the fastest service possible and appreciate your comments!
Professional & dependable!
4 April 2025
Reply from Sourgum
The 5 star review means a lot to us Darla! We appreciate your feedback.
Great service
28 March 2025
Reply from Sourgum
We appreciate the review! We strive for excellence, and look forward to assisting you with your next project.
Reply from Sourgum
We appreciate your feedback Jason, we strive for excellence and look forward to servicing you again>
Quick action and a great service
We rented a 30 yard dumpster on 3/3/2005. The worker dropped off a 20 yard one by mistake. Upon notifying the office, Alli helped us quickly to resolve the issue. We are very happy for the swift action from Sourgum. I highly recommend this company for their professionalism and honesty.
20 March 2025
Reply from Sourgum
Thank you for the 5 star review Catherine, We try our best to make sure your experience is excellent everytime! We are elated to hear Alli was able to assist you quickly.
Delivery was on time and pick up was as…
Delivery was on time and pick up was as well.
20 February 2025
Reply from Sourgum
Thanks for your wonderful feedback Brent! We strive to provide timely accurate service, we look forward to helping you in the future.
They happen to be the worst service…
They happen to be the worst service ever imagined. They didn’t keep their appointment. We had a mistake with the address which we addressed. They ended up charging me a fee for the mistake. Then took their time in issuing me a refund. Avoid if possible
14 March 2025
Reply from Sourgum
Thank you for your feedback, Andrew. We strive to provide timely and accommodating service in real-time situations.
We understand there was an issue with the original delivery date, and since you were unable to accept the rental at 1 PM on 3/3, it was rescheduled for the morning of 3/4. Additionally, we initially received an incorrect delivery address for the site. After speaking with you upon arrival at the incorrect location, we were able to correct the address and reroute the delivery the same day, despite it being 45 minutes away.
We understand your frustration regarding the negotiated trip fee refund. Please note that these refunds typically take about a week to process and receive approval.
If you have any further questions or need additional assistance, please don’t hesitate to reach out. We appreciate your feedback and look forward to improving your experience in the future.
Reply from Sourgum
Thank you for the 5 star customer service review, Jason! We look forward to assisting you on your next project.
The dumpster was delivered on time and…
The dumpster was delivered on time and picked up on time. This was just like what the vender told me it was going to be. 5 out of 5 from me. No hassle, no headaches. Definitely recommending.
20 February 2025
Reply from Sourgum
Thank you for the 5 star review Javier! We pride ourselves on our service.
Good deal
You dropped off and picked up the dumpster in a timely manor at a good price and everyone was very nice
25 February 2025
Reply from Sourgum
We appreciate the feedback Charlett, We look forward to providing you excellent service again!
Friendly and helpful staff
Friendly and helpful staff. Delivery and pick up on time. Price comparable. Would definitely use this company again.
24 February 2025
Reply from Sourgum
Thank you for the wonderful review Joan, We strive for friendly, best in industry service. We look forward to servicing you in the future.
Very professional and patient.
20 February 2025
Reply from Sourgum
We appreciate the feedback Eden, we always strive to provide the best service!
Great service
They worked very hard to get dumpster where it goes and worked well with contractors
21 February 2025
Reply from Sourgum
Thanks for the 5 star review Charles! We always do our best to support our customers.
I’m recommended that company very nice company
I found in Google very best company. I’m already using four times. I’m happy about that price is very cheap and very nice experience workers. Thank you very much guys.
19 February 2025
Reply from Sourgum
Thank you for sharing your experience, Rustam. We want to assure you that our weight calculations are based on official weight tickets issued by state-regulated facilities. These facilities follow strict regulations and employ certified scale masters to guarantee the accuracy and reliability of the weighing process. A copy of the weight ticket was initially provided upon the completion of your rental on 2/19/25 and a photo of your completely filled rental was sent to you 2/21/25. You were provided a 500 lb credit as well for the cardboard box in your rental when you received it as a courtesy.
Our goal is to provide clear and transparent information to our customers, helping them understand the factors that contribute to their final bill.
If you have any further questions or need additional assistance, please feel free to reach out. We are dedicated to addressing your concerns and look forward to providing a better experience in the future.
Hats off to the driver
The driver delivering the container was very careful to avoid damage to my driveway. Delivery and pick up was seamless.
11 February 2025
Reply from Sourgum
Thank you for your feedback John! We strive to make your experience as easy as possible, we look forward to servicing you again!
This is the worst company I’ve ever…
This is the worst company I’ve ever worked with. Not just the worst Dumpster company. The worst Company in general. Horrible customer service. Just bad business.
1. I ordered a dumpster 3 days in advance and it still came a day late. I had to pay demo crew to do nothing because they have a dumpster to load.
2. I requested an early morning dumpster swap and they should up that later that afternoon. Again I was paying the demo and wasted time and money.
3. After my last dumpster they continued to charge my card for the most random stuff. One charge was because they couldn’t take the dumpster because it was too muddy. I’m not responsible for where they dropped the dumpster and the weather. They should have checked the forecast before they came out to pick up the dumpster.
4. I ordered and paid for a 15 yard dumpster and they dropped off a 10 yard dumpster. I was told could have an increase in weight since they sent the smaller dumpster and was still charged for overage.
5. I still working with my bank to get them to stop charging my card for random stuff. I’ve paid over $2600 in the last month with company and they are still trying to run my card.
24 January 2025
Reply from Sourgum
Thank you for providing feedback on your experience with us Cam. We strive to provide a clear and transparent communication with our customers. We appreciated your understanding with the initial delay in delivery as we are not able to control lines and traffic we experience during the day. In regards to your AM request will always try to accomodate requests but are at the mercy of outside factors and advise that delivery may be between the hours of 6am- 6pm. We are currently investigating the charges with our billing team and were looking to speak with you regarding them to gain more insight on the issue. Please reach out to Support@sourgum.com as we have attempted to reach out earlier today via phone. We look forward to hearing from you soon.
This company nothing but a broker(…
This company nothing but a broker( middle man) they double charged you for everything even the dump fee at the landfill so if you need a dumpster then looking for a local rental company so you don’t have to pay double
5 February 2025
Reply from Sourgum
Thank you for your feedback, Hoi. At Sourgum, transparency is a top priority, and we strive to keep our customers informed about all pricing and potential fees in our order confirmations. Overage charges from the disposal facility are something we must unfortunately pass along when they occur. We will review our order confirmations to ensure they highlight this information more clearly. To that end, we have a price match guarantee to ensure that we are providing not only excellent service but also the best price. Should you email a valid quote to Support@sourgum.com we would be more than happy to review and match for you.
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