Sparkworld Reviews 

2,755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, customers overwhelmingly had a great experience. Many commend the prompt and efficient delivery, often receiving orders quickly, sometimes next day, with helpful updates. The friendly, polite, and professional staff are consistently highlighted for their assistance and excellent communication. Overall service, from easy ordering to installation, is described as excellent, with consumers generally pleased with products found as expected and in good condition. However, some customers noted occasional delivery issues, including delays or items sent to the wrong depot. A few also reported products arriving with damaged packaging or not working correctly.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and friendliness... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Order

Users describe positive interactions with order, highlighting an easy and quick online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. #17 of 136 best companies in Appliance shop
  2. #2 of 15 best companies in Electrical appliance wholesaler
  3. #29 of 191 best companies in Electronics store
  4. #11 of 135 best companies in Kitchen supply shop
  5. #11 of 49 best companies in TV shop
  6. #3 of 15 best companies in Washing Machine & Dryer Shop

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,755)

196 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

On time efficient and helpful.

11 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you for sharing your experience! We’re thrilled our team was on time, efficient, and helpful. At Sparkworld, we aim to deliver reliable service and quality appliances every time

Rated 5 out of 5 stars

Super service

Local. Quick. Efficient. Great price.

24 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your kind words Suzy

Rated 5 out of 5 stars

Impressive customer service

In February I bought an ex-display Asko heat-pump tumble dryer as part of a wedding present for my son & daughter-in-law. It was delivered in April, when their house could take delivery; and installed in June, when their house was sufficiently refurbished. It didn't work!

After many engineer's visits and sporadic operation, Asko's repair company finally agreed to take it back. They gave me a reference to give to Sparkworld who then arranged a collection and full refund on collection with a minimum of fuss. Unlucky with the dryer, though I was able to buy the same model elsewhere, but impressed with how Sparkworld handled what was ultimately a no sale.

25 November 2025
Unprompted review
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Reply from Sparkworld

Thank you, Garard, for sharing your experience. We’re sorry the Asko heat-pump tumble dryer didn’t work out, but we’re delighted our team could make the return and refund process smooth and hassle-free. At Sparkworld, we pride ourselves on excellent customer service and supporting our customers every step of the way, whether it’s with premium appliances, expert installation, or aftercare. We appreciate your understanding and hope to welcome you back for future home appliance needs!

Rated 5 out of 5 stars

Awesome company staff are on the ball

Company great to deal with second item I’ve purchased from them , the staff are great on the ball great communication

21 November 2025
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Reply from Sparkworld

Thank you, Jason, for your wonderful review! We’re delighted you’ve chosen Sparkworld for a second time. Our team works hard to provide great service and smooth communication, and it’s fantastic to know that stood out to you. We look forward to helping with any future home appliance or kitchen needs!

Rated 5 out of 5 stars

I know my house is not the most…

I know my house is not the most accessible so not a good drop off. I did apologise as we would have made things easier but my husband is not well. The driver said ‘everyone says that’ That was very insulting as he really isn’t in a position to be helpful (believe me i wish he was)

17 November 2025
Rated 5 out of 5 stars

Amazing service,got call to confirm…

Amazing service,got call to confirm delivery. All the products were great value,cheapest i had seen anywhere. Highly recommend

17 November 2025
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Reply from Sparkworld

Thank you, Joanne! We’re delighted you found our products the best value and appreciated the delivery confirmation. At Sparkworld, we pride ourselves on offering quality kitchen appliances at unbeatable prices with reliable service. Your recommendation means a lot—see you again soon!

Rated 5 out of 5 stars

My needs are few and simple

My needs are few and simple, but ordered the unit easily, it turned up, professionally installed by nice guys and the old one removed. What else is needed.

15 November 2025
Sparkworld logo

Reply from Sparkworld

Thanks for your review! We’re glad ordering was easy and the installation and removal went smoothly. At Sparkworld, we make buying kitchen appliances simple and stress-free

Rated 5 out of 5 stars

A great service from order to delivery.

From ordering online to delivery and removal of the old dishwasher, the whole experience of dealing with Sparkworld was easy and a pleasure. I had regular phone calls to update me about delivery and I am delighted with the new dishwasher. I have bought many kitchen goods from Sparkworld over the years and have never been disappointed and have always felt I have got good value and service.

15 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Adrian, for your wonderful feedback! We’re thrilled to hear that ordering online, delivery, and the removal of your old dishwasher was smooth and stress-free. At Sparkworld, we pride ourselves on providing excellent customer service, great value, and a wide range of kitchen appliances to make your experience easy and enjoyable. Your continued trust means a lot to us, and we look forward to helping you with any future dishwasher or home appliance needs!

Rated 5 out of 5 stars

Definitely 5 stars

Definitely 5 stars. Wouldn’t buy from any other white goods supplier.
Nothing too much trouble. Free delivery on goods over £100.
They give you a 2 hour delivery slot on the day.

7 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Elizabeth! We’re thrilled you rate us 5 stars and appreciate our free delivery, 2-hour time slots, and hassle-free service. At Sparkworld, we’re proud to be your trusted white goods supplier and look forward to helping with your next appliance purchase!

Rated 5 out of 5 stars

Excellent prompt delivery and service

Excellent prompt delivery and service. Great price.

12 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Paul! We’re thrilled you found our delivery prompt and our service excellent. At Sparkworld, we pride ourselves on offering great prices and fast, reliable delivery on home appliances and kitchens. If you need anything else, we’re always here to help!

Rated 5 out of 5 stars

Good communication

Good communication. Fast and efficient delivery and optional recycling of old fridge.

12 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Helen! We’re delighted you appreciated our good communication, fast and efficient delivery, and the optional fridge recycling service. At Sparkworld, we aim to make appliance shopping easy and eco-friendly. If you need anything else, we’re here to help!

Rated 5 out of 5 stars

Friendly service

We bought an induction hob from sparkworld in heathfield. The third item of equipment bought from them this year,
They are now our go to place for anything electrical.
Good prices and most importantly friendly , personable service.
We would highly recommend.

2 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Beata! We’re delighted Sparkworld is your go-to for electrical appliances. Enjoy your new induction hob! We pride ourselves on great prices, friendly service, and a wide range of kitchen and home appliances in Devon. We look forward to helping you again soon!

Rated 5 out of 5 stars

Great local company

Great local company. Good prices. Good range of appliances and super friendly staff. Will use again.

4 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Danielle! We’re thrilled you appreciate our great prices, wide range of appliances, and friendly team. At Sparkworld, we love being your trusted local appliance store and look forward to welcoming you back soon!

Rated 5 out of 5 stars

Happy customer

Easy to order online and delivery day booked
Phone call the next day to confirm my order and to check all the details were correct
Phone call at 9am on delivery day to confirm delivery time slot
And two pleasant helpful men doing the delivery on time

3 November 2025
Sparkworld logo

Reply from Sparkworld

Thank you, Carol! We’re thrilled to hear your experience was smooth from start to finish: Easy online ordering, clear communication, and timely delivery. Our team works hard to provide reliable service and helpful delivery staff, so it’s great to know we hit the mark. We look forward to helping you again soon!

Rated 5 out of 5 stars

I have bought several items from them

I have bought several items from them. They always follow up an internet order with a confirming phone call. Give a delivery date and on the day give a delivery time
Very helpful and staff are very friendly.

2 November 2025
Sparkworld logo

Reply from Sparkworld

Thanks so much for your kind review! We're glad our friendly team and reliable appliance delivery service made your experience a great one. Looking forward to helping you again soon!

Rated 5 out of 5 stars

Great communication

Great communication, delivered on time, pleasant and helpful.

2 November 2025
Sparkworld logo

Reply from Sparkworld

Thanks so much, Ann! We're thrilled you found our appliance delivery service prompt and our team pleasant and helpful. Great communication is what we strive for every time!

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