Sparkworld Reviews 

2,755
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, customers overwhelmingly had a great experience. Many commend the prompt and efficient delivery, often receiving orders quickly, sometimes next day, with helpful updates. The friendly, polite, and professional staff are consistently highlighted for their assistance and excellent communication. Overall service, from easy ordering to installation, is described as excellent, with consumers generally pleased with products found as expected and in good condition. However, some customers noted occasional delivery issues, including delays or items sent to the wrong depot. A few also reported products arriving with damaged packaging or not working correctly.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting fast and... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and friendliness... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and great... See more

Product

Reviewers mention positive feedback about product, with many expressing delight and satisfaction with their... See more

Order

Users describe positive interactions with order, highlighting an easy and quick online ordering process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Search high & low during the heat waves for a fan & found this one on Sparkworld. Super easy website & check out process. Selected small appliance delivery fee & selected a date. Few moments l... See more

Company replied

Rated 5 out of 5 stars

100% recommended Sparkworld for all your white good needs Ordered a new fridge freezer Sunday, delivered Monday! Phone calls to arrange on Monday were so friendly and helpful. And the men who delive... See more

Company replied

Rated 5 out of 5 stars

We ordered a microwave on line which was delivered the following day. It was exactly what we ordered but lack of any useful operating instructions made it impossible to use. We returned it to the sh... See more

Company replied

Rated 5 out of 5 stars

Excellent service, prompt delivery within a couple of days of ordering. Delivery guys are amazing, friendly and professional, they will unpack the appliance and put it in place and give any safety/sta... See more

Company replied


Company details

  1. #17 of 136 best companies in Appliance shop
  2. #2 of 15 best companies in Electrical appliance wholesaler
  3. #29 of 191 best companies in Electronics store
  4. #11 of 135 best companies in Kitchen supply shop
  5. #11 of 49 best companies in TV shop
  6. #3 of 15 best companies in Washing Machine & Dryer Shop

Written by the company

Sparkworld is a trusted, independent retailer specialising in home appliances and kitchens, proudly serving customers for over 40 years. We’re known for combining competitive pricing with genuine, friendly customer service, from expert advice in store to reliable delivery and installation. Our standout “See It, Buy It, Take It Away” approach means many appliances are available for immediate collection, while our delivery and fitting teams ensure everything runs smoothly when you need it delivered. Whether you’re choosing a washing machine, fridge, cooker, or planning a new kitchen, our experienced team is here to make the process simple and stress‑free. As a local business, we value long‑term relationships and take pride in honest advice, clear communication, and doing things properly. Thousands of happy customers trust Sparkworld for quality products, dependable service, and a personal touch you won’t find with national chains.

Sparkworld

Written by the company

Free Delivery
Free delivery to Cornwall, Devon, Dorset and Somerset
Click & Collect
Order online and collect from either our Devon or Somerset stores
Price Match
Found a price cheaper? We have a price match promise call us now on 01626 834666 or e-mail at sales@sparkworld.co.uk
Free Storage
Buy & Store, take advantage of todays deal and we will hold it until you are ready.
Installation & Removal
Convenient installation & removal of your old appliances

Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,755)

196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Go above and beyond

Great price ,always quick delivery,always friendly,will always use these guys ,customer service is also great

28 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks so much, Alex! We’re proud to offer great prices, fast appliance delivery, and friendly customer service that goes above and beyond. Always happy to help!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, ordered online on a Saturday morning, received a call to book the delivery. Two lovely blokes delivered my washing on the Monday morning

18 October 2025
Sparkworld logo

Reply from Sparkworld

Hi Emma, Thanks so much for your great review! We're glad you found our online ordering and fast delivery service so smooth. It’s brilliant to hear our delivery team made a positive impression, we’ll pass on your kind words. Enjoy your new washing machine, and thanks again for choosing Sparkworld for your home appliances!

Rated 4 out of 5 stars

Delivered on the correct day

Delivered on the correct day, all in good working order, no mishaps.

24 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks for the great review! We're glad everything arrived on time and in perfect condition. Enjoy your new appliance, and thanks for choosing Sparkworld!

Rated 5 out of 5 stars

Found our perfect fridge freezer…

Found our perfect fridge freezer online, easy purchase and great communication for delivery, highly recommended!

23 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks so much, Martin! We're delighted you found the perfect fridge freezer and had a smooth experience shopping with Sparkworld. Your recommendation means a lot, enjoy your new appliance!

Rated 5 out of 5 stars

Great customer service

Great customer service, my product arrived very swiftly too.

21 October 2025
Sparkworld logo

Reply from Sparkworld

Thank you for your kind words! We're thrilled you received swift delivery and great customer service. At Sparkworld, we pride ourselves on fast shipping and friendly support, your satisfaction means everything

Rated 5 out of 5 stars

Courteous and fast delivery

Courteous and fast delivery with good notice

21 October 2025
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Reply from Sparkworld

Hi Michael, Thank you for your feedback! Providing timely updates and a smooth experience is always our priority. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Bought ex display item arrived in great…

Bought ex display item arrived in great condition in original packaging. They called to arrange delivery, it was nice to speak to a real human!

19 October 2025
Sparkworld logo

Reply from Sparkworld

Hi Jessica, thanks for the review. Glad the product arrived in good order. We like to speak to our customers too :-)

Rated 5 out of 5 stars

Well priced

Well priced, quick delivery and all staff good

10 October 2025
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Reply from Sparkworld

Thanks, John! Great to hear you found us well priced with fast delivery and friendly service. Sparkworld always aims to offer top value on appliances

Rated 5 out of 5 stars

Always pleased with Sparkworld

Always pleased with Sparkworld, ordering easy, delivery excellent with pleasant drivers. Competitive pricing. Would and have recommended to others.

17 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks so much, Brenda! We’re always happy to hear from returning customers. Easy ordering, excellent delivery, and competitive pricing are what we aim for at Sparkworld. Thanks for recommending us, we truly appreciate it!

Rated 5 out of 5 stars

It's not often I am this impressed by …

It's not often I am this impressed by a company. Ordered a wine fridge, after a couple of weeks, realised it wasn't working right. Called Spagkworld, they contacted the manufacturer. I had a call back withing minutes to say "full refund or replacement but could take a few weeks to come from the manufacturer'. I asked for a refund, and if they had another brand i could buy. They sent me a link to another product, I said yes. Price difference of £50 was refunded to me within days and the swap was done 48 hours later. Absolutely no question or quibbles, just an amazingly fast solution to the problem. Moving forward, Sparkworld will be my firat point of call when seeking similar products.

21 October 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you so much, Emily! We’re really pleased we could resolve the issue with your wine fridge quickly and smoothly. At Sparkworld, we pride ourselves on fast, no-fuss solutions and excellent customer care, from product advice to aftersales support. We’re thrilled to be your first choice for home appliances going forward!

Rated 5 out of 5 stars

Item as described

Item as described. Very pleased with product. Thank you…

16 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks, Anthony! We’re glad you’re pleased with your appliance and that everything arrived just as expected. At Sparkworld, we aim to make buying home appliances simple and reliable, thanks again for your support!

Rated 5 out of 5 stars

My new cooker

I would like to thank the two gentlemen who came this afternoon to put my new cooker in. They are a credit to your Company very polite. I would recommend any of my family to Sparkworld Martock as they are all so friendly helpful and nothing is too much for thwm

20 October 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Thank you so much, Ms Harvey, for your lovely feedback! We’re absolutely delighted to hear that the two gentlemen who installed your new cooker made such a positive impression. We’ll be sure to pass on your kind words to them, they’ll be thrilled to know they’re a credit to Sparkworld. It means a lot to us that you’d recommend Sparkworld Martock to your family. We always strive to offer friendly, helpful service where nothing is too much trouble, and it’s wonderful to know that came across in your experience. Thanks again for taking the time to share your thoughts, we really appreciate it!

Rated 4 out of 5 stars

Dryer arrived on time

Dryer arrived on time. Delivery guy could do with some customer service training. When I asked a question I got a one word answer and no eye contact

5 October 2025
Sparkworld logo

Reply from Sparkworld

Hi Sharon,
Thank you for letting us know, I’m really pleased to hear the dryer arrived on time.
I’m sorry to hear about your experience with the delivery. That’s certainly not the level of service we aim to provide. While the delivery was handled by our courier partners and not our own team, I’ll make sure your feedback is passed on so it can be addressed for future deliveries.
We really appreciate you taking the time to share this, and if there’s anything else we can help with, please don’t hesitate to reach out.
Kind regards,
Tristan

Rated 5 out of 5 stars

Easy to order on line

Easy to order on line
Courtesy call followed
Quick Delivery dates
Confirmation of time slot on day of delivery
Staff polite and helpful

10 October 2025
Sparkworld logo

Reply from Sparkworld

Hi Donna, Thanks so much for your lovely feedback, I’m really pleased to hear everything went smoothly, from ordering online to delivery. It’s great to know the communication and timing worked well, and that our team were polite and helpful throughout. We really appreciate you taking the time to share your experience, it means a lot! Tristan

Rated 5 out of 5 stars

Easy to order,great communication about…

Easy to order,great communication about delivery information

8 October 2025
Sparkworld logo

Reply from Sparkworld

Thanks for your review! We're glad ordering from Sparkworld was easy and that our delivery updates kept you informed. We aim to make buying home appliances simple and stress-free!

Rated 5 out of 5 stars

Nothing beats 'word of mouth'

I went to Spark World because my friend had a good experience with them. I was not disappointed. Good selection. Very knowledgeable and friendly staff. Delivery spot on. Everyone very helpful.

9 October 2025
Unprompted review
Sparkworld logo

Reply from Sparkworld

Hi Ann, thank you so much for the fantastic review. It is great when customers share good experiences with each other. It is better than any advertising we can do.

Rated 5 out of 5 stars

Good service

Despite a hiccup with the courier, Spark world themselves were very attentive and diligent when it came to getting everything sorted, and that's what counts. Thanks to Tristan and everybody else!

24 September 2025
Sparkworld logo

Reply from Sparkworld

Hi Jack, Thanks for the review, I have also passed your thanks on to Tristan.

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