Outstanding service!! Couldn’t believe how good Speedshift are, never had to arrange collection/delivery before and it was so straight forward I kept thinking I was doing something wrong. Especially w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Service was great, was kept informed and all went well. The problem, however, was that my item was slightly longer than one pallet and so was charged for two. But when the driver delivered the item, i... See more
After 2 failed attempts with a different pallet carrier (the yellow guys), I booked speedshift on a Thursday evening. I received a call the following morning from the very friendly staff at Speedshift... See more
Terrible service , they deducted an extra £79 after j had paid for the delivery which they ended up sending to a different location..the mistake was theirs and they wouldn't even offer an apology. Th... See more
Company details
Written by the company
Speedshift Logistics Ltd are experienced logistics handlers for your pallet and parcel freight throughout the UK and Europe. For a free quotation, get in touch! We operate a Pallet Collection and Delivery service from anywhere in the UK and delivered all over the world from a top UK Pallet Courier company. If you require a more specialist freight delivery service, please contact us now. The networks that we use are formed from independent freight shipping operators around the world with unsurpassed local knowledge. All members belong to the Road Haulage association and abide by its terms. In total Speedshift has a fleet of over 7,000 vehicles at its disposal - probably unmatched by any single carrier delivering across Europe and the rest of the world.
Contact info
PO Box 676, Swansea, SA1 9NQ, Swansea, United Kingdom
- 01792 464806
- sales@speedshift.co.uk
- www.speedshift.co.uk
4.1
Great
766 reviews
Replied to 10% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really helpful driver
Really helpful driver, very friendly service.
Swift and easy pallet collection. First Class!
30 November 2023
Reply from Speedshift Logistics
Thanks for the great review
issue solved
Some depots are better than other and some drivers are rude but not all of them. Had an issue recently but John sorted out my issue and will therefore continue my business with them. Never had a problem before this and think they are a good company. Thanks for putting it right
25 November 2023
Engine was damaged I have to do a full…
Engine was damaged I have to do a full refund to the customer lost £600
22 November 2023
Reply from Speedshift Logistics
I have checked our system and we don't appear to have received any notification from your self or anyone else mentioning any damage? All goods are insured and if the delivery note was signed as damaged we can submit a claim. Be aware though that there are time limits to claims.
Brilliant service every time
Brilliant service every time. Cheapest around and great insurance for shipping engines
22 November 2023
Good service with Speedshift
Good service with Speedshift, customer service is good over the past three years. Cheaper than the alternatives, Palletline the main competitor I also find provide worse customer service and send tricky drivers from their hauliers that need a Lot of hand holding when loading pallets.
18 November 2023
I've never sent anything on a pallet… I sent an engine 400 miles with no problems
I've never sent anything on a pallet before. I needed to get an engine from SW to Glasgow and I was terrified. I wasn't putting it on the pallet and it was important that it was prepared correctly for its journey.
Once I'd paid I got a very scary email to say that if it leaked I'd be fined, and all sorts of provisos and conditions. But I'd paid and I had to hope it would be OK?To be honest communication from SpeedShift wasn't great. The engine wasn't picked up when they said it would be and no one got in touch. But it was picked up and delivered safely with no issues. And it was a very fair price. I don't know if it made any difference but I paid extra and insured it well, maybe it was better looked after. I also didn't rush it so that it could fit in with other peoples schedules. So I managed to get an engine on pallet delivered nearly 400 miles away for about £130. Great value. Thank you!
24 August 2023
fast fiendly service & excellent prices
17 November 2023
V GOOD SERVICE
16 November 2023
Good service
15 November 2023
So quick and easy to book in a…
So quick and easy to book in a collection, delivery was made promptly and on time.
11 November 2023
Excellent service very swift
11 November 2023
All perfect
5 November 2023
Yet another negative experience with…
Yet another negative experience with this company that has directly impacted my ability to move Goods in an expedient and proffesional manner.
Failed collection due to my use of an incorrect pallet and an overweight load. Full pallet booked at 1200kg and I could move the pallet on my own so not even close to 800kg. As for the incorrect pallet; to the average guy on the street a pallet is a pallet and yet Speedshift feel they have explained things in their FAQ's which is great if you actually go looking. Further charge of £56 to recollect but only because I contacted them for an update. Had I not my pallet would still be on my drive.
Very poor customer services, lady shouting over the top of me, zero flexibility and no Manager 'available' when requested.
8 November 2023
Unprompted review
Reliable and efficient
2 November 2023
Good pick up
1 November 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.