Having the worst experience ever with this gps provider. The device is causing a fuse to blow, the fuse that controls heat and hazard controls. Trying to get someone to help has been awful. I’ve had a... See more
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See what reviewers are saying
Going to Spireon Fleet locate for my Landscaping Fleet was very big mistake. Their customer service is non existence. Getting to anyone with authority or higher management or even who handles your... See more
Customer service is the most incompetent, they lack total support for the dealers, they know how to sell, support is not available. The most useless customer service and managers and supervisor are... See more
I’m unable to give a zero star review. Otherwise I would be. Their contractor showed up without calling ahead to let us know the arrival time. Then he proceeded to speak and act very unprofessional... See more
Company details
Information provided by various external sources
GPS Vehicle Tracking - BHPH & Franchise car dealers, auto lenders, fleet, trailer & asset managers, and consumer car buyers trust Spireon to track, manage and protect their vehicles, stay in compliance, improve operations, save costs, increase revenues...
Contact info
16802 Aston St., 92606, Irvine, United States
- 800-557-1449
- sp-marketing@spireon.com
- www.spireon.com
1.2
Bad
111 reviews
Hasn’t replied to negative reviews
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Extremely helpful
Extremely helpful , would give a 10 if you had one.
patient, precise, professional, a definite asset for your company>
21 July 2020
Unprompted review
Reply from Spireon
Allen, thank you very much for your review! We're very happy that you received the kind of Customer Support we like to provide. Our outstanding Customer Support team is ready to help you whenever you need them.
Tech did everything he could to help…
Tech did everything he could to help me. Courteous and polite, this was a pleasant experience.
21 July 2020
Unprompted review
Reply from Spireon
Thank you, Andrew! We appreciate you letting us know that our Customer Support team provided you with the excellent service you deserve. We're here to help when you need us!
Reply from Spireon
Thank you so much for letting us know that our award-winning Customer Support team served you well! We're very pleased to hear that, but not surprised. We look forward to serving you in future.
Great service
21 July 2020
Unprompted review
Reply from Spireon
Thank you for your review and your business. We're glad our Customer Support team provided the highest level of service for you.
Steven Murrieta was very helpful &…
Steven Murrieta was very helpful & knowledgeable in guiding me through the issue we were having.
20 July 2020
Unprompted review
Reply from Spireon
Pat, thank you so much for letting us know that Steven was so helpful. We appreciate your feedback, and our award-winning Customer Support team is here for you whenever you need us. Thank you for your business!
Reply from Spireon
Thank you for your review! We're glad our Customer Support team served you well; we're here to help as you need us.
Reply from Spireon
Thank you very much for your review! We appreciate you letting us know, and we're glad that our excellent Customer Support team is serving you well. Thanks for your business!
Reply from Spireon
Thank you for your review! We're very glad that our excellent Customer Support team was able to solve your problem quickly. They're always here for you!
Every enhancement to the system comes…
Every enhancement to the system comes with a technical problem and a couple of hours of calls and consulatation. Ultimately, it is always resolved successfully and the people in support are responsive and polite. But it never seems to work as advertised when installed.
15 July 2020
Unprompted review
Reply from Spireon
We're very sorry to hear that the enhancements to our features have not served you well. Our Customer Support team is reaching out to you to resolve your issue and we hope that the issue will be solved very shortly. Thank you for your patience.
Steven was great!
15 July 2020
Unprompted review
Reply from Spireon
Thank you for your review! We're very glad you had a great experience with Steven--he's an excellent member of our award-winning Customer Support team. We're ready to help you whenever you need us.
Best customer service
14 July 2020
Unprompted review
Reply from Spireon
Thank you for your review! We're glad our excellent Customer Support team served you well, and look forward to doing so again in the future. Thank you for your business!
Reply from Spireon
Thank you for letting us know! That's the kind of customer support we want to provide, and we're pleased that our award-winning FleetLocate Customer Support Team met and exceeded your expectations. Thank you for trusting us with your business!
The app flat out stinks
The app flat out stinks. No way to drop an old totaled vehicle and add a new dealer bought vehicle. Customer service want you to do their job and won't do a thing to help. I was forced to purchase this crap app don't do it willingly. Spireon STINKS
13 July 2020
Unprompted review
Reply from Spireon
We're so sorry to hear that we haven't met your expectations. Please contact our Customer Support team and ask for a manager. We would reach out to you, but unfortunately we can't tell from this review who the customer is. We hope you will give us a chance to fix this situation.
Steven Murrieta Was great very very…
Steven Murrieta Was great very very helpful solving my issues, can't thank him enough.
9 July 2020
Unprompted review
Reply from Spireon
Gary, thanks very much for your review! We're glad Steve was able to help you solve your issues. We love having him as part of our great Customer Support team, and we're ready to help you again should you need it. Thanks for your business!
Superb costumer service!
7 July 2020
Unprompted review
Reply from Spireon
Thank you so much for letting us know! We look forward to providing you superb customer service for a long time.
Great customer service
I rarely call Sprieon with an issue, but when I do, they are quick to find the solution. Always great customer service.
6 July 2020
Unprompted review
Reply from Spireon
Thank you very much! We are very glad you rarely need our help (but not surprised!). We are really glad that our Customer Support team is able to provide you with the great customer service you deserve. Thank you for your business!
Reply from Spireon
Thank you for your review! We're glad our award-winning Customer Support team was able to provide you with quick, knowledgeable service. We're here to help you when you need us!
Very helpful and suggested another…
Very helpful and suggested another report that might assist with what I needed.
2 July 2020
Unprompted review
Reply from Spireon
Thank you for letting us know! We're very pleased that our award-winning Customer Support team served you so well. We're very proud of them and the excellent support they provide to our customers. Thank you for your business!
Reply from Spireon
Andres, thank you for sharing your experience. We're very glad you're happy, and we'll always try to provide you with excellent service! Thank you for trusting Spireon with your business.
Steven Murrieta was extremely…
Steven Murrieta was extremely insightful, helpful, and patient as he corrected our technical issue.
1 July 2020
Unprompted review
Reply from Spireon
Thank you for letting us know! We're very pleased to have Steven on our excellent Customer Support team. He and all the team work very hard to take care of our customers, and we're glad you experienced that.
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