Spirit Shop Reviews 290

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently pleased with the quality of the products, finding them to be well-made and durable. Many people appreciate the ease of the ordering process and the wide variety of customization options available. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving on time or even earlier than expected. However, some customers also noted issues with incorrect orders or items arriving in the wrong size. A few other people also felt that the quality of certain items, like a quarter-zip jacket or a specific hoodie, was not up to par, with some experiencing issues like logos peeling off or stitching coming undone.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality of items... See more

Quality

Clients share positive opinions on quality, with many praising the high quality of sweatshirts, shirts, and... See more

Order

People report positive experiences with order. Many customers praise the ease of the ordering process, quick... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers are pleased with the fast shipping... See more

User experience

Reviewers highlight positive aspects of user experience. Customers found the process easy and pleasant, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more

Company replied

Rated 4 out of 5 stars

Was initially sent the wrong order. Contacted customer service via email, which was acknowledged within a day. Was advised the correct order would be sent and about a week later received the correct... See more

Company replied

Rated 5 out of 5 stars

I had a good experience ordering a custom sweatshirt for my dad. I have never done this before. So, I crossed my fingers and hoped for the best on the color, size, and graphics. They got it right,... See more

Company replied

Rated 5 out of 5 stars

The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more

Company replied


Company details

  1. Sportswear Shop
  2. Clothing Shop

Written by the company

SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

290 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality, easy ordering!

The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities.
Also the price plus shipping was excellent as was the quality of the fabric. It remains to be seen how long the shirt will last, but the fabric looks very durable.
The ordering process was very easy as was checkout.

6 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for taking the time to leave a review. We're delighted to hear you're happy with your purchase and shopping experience!

Rated 5 out of 5 stars

Perfect fit

Perfect fit! Great quality! Thanks!

17 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're happy that you're pleased with your purchase! Thank you for shopping with Spirit Shop.

Rated 5 out of 5 stars

Great Hoodies and Tee's

Great Hoodies! Love this store and their quality hoodies and perfect custom design people. Perfect every time! Fast shipping too. 5 stars.

1 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're thrilled to know you're so pleased! Thank you for the 5-star review. We appreciate your business.

Rated 4 out of 5 stars

Arrived in a timely manner

Arrived in a timely manner. Products didn't take long to ship and was the right size.

20 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you are pleased! Thank you for shopping with Spirit Shop.

Rated 5 out of 5 stars

My order arrived on time

My order arrived on time, in great condition.

17 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for the 5-star review! We appreciate your business.

Rated 5 out of 5 stars

I love my sweatshirt and t-shirt

I love my sweatshirt and t-shirt. It exceeded my expectations. Thank you!

20 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're happy that we exceeded your expectations! Thank you for the great review!

Rated 5 out of 5 stars

Cant go wrong

The material, the print , the brightness… EVERYTHING was perfect! Looking for matching hoodies now

1 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're so glad everything was perfect! Thank you for sharing your experience. We appreciate it!

Rated 5 out of 5 stars

My jacket and sweatshirt are…

My jacket and sweatshirt are comfortable and fit to size!!! Love them both!

20 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're delighted to hear you love your purchase! Thank you for sharing and for shopping with Spirit Shop.

Rated 5 out of 5 stars

Prompt shipping

Prompt shipping, good buying experience. Would purchase again from this company.

20 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased! We appreciate your business.

Rated 4 out of 5 stars

Great high quality product

Great high quality product. Wasn't available in my size (XL) so I had to buy a size larger.

1 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased and we appreciate your feedback.

Rated 5 out of 5 stars

Ordering process was easy and our order…

Ordering process was easy and our order arrived when expected. We love the sweatshirts that we received.

20 September 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're delighted to hear you love your purchase! Thank you for shopping with Spirit Shop!

Rated 5 out of 5 stars

We are very impressed and happy with…

We are very impressed and happy with our sweatshirts and how quickly they were delivered. Thank you very much.

20 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

You're very welcome. We're happy you're pleased with your purchase, and we appreciate your business!

Rated 5 out of 5 stars

Wonderful store

Wonderful store, very helpful customer service, and high-quality stuff.

20 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you so much for the 5-star review and for sharing your experience!

Rated 5 out of 5 stars

Lots of options

Lots of options, good quality products

1 September 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're glad you're pleased! Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Arrived on time.

23 September 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

Thank you for the 5-star review and for shopping with Spirit Shop!

Rated 1 out of 5 stars

Delivery was prompt

Delivery was prompt. The item did not fit true to size.

10 October 2025
Unprompted review
Spirit Shop logo

Reply from Spirit Shop

We're sorry the item didn't fit as anticipated. While we don't take returns due to being printed on demand, we can offer a new size at a discount. Please contact customerservice@spiritshop.com if interested and our team will be happy to assist you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look