Pricing was great, quality was mediocre. One shirt had the logo start to come off after being washed and dried one time. One item came in the incorrect size but customer service was great and repla... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was initially sent the wrong order. Contacted customer service via email, which was acknowledged within a day. Was advised the correct order would be sent and about a week later received the correct... See more
Company replied
I had a good experience ordering a custom sweatshirt for my dad. I have never done this before. So, I crossed my fingers and hoped for the best on the color, size, and graphics. They got it right,... See more
Company replied
The best part of ordering from Spirit Shop was that there was no minimum shirt order. Most companies require that you order quantities. Also the price plus shipping was excellent as was the quality... See more
Company replied
Company details
Written by the company
SpiritShop is your one-stop store for custom high school apparel, team & mascot spirit wear. Find your school or team and create personalized high school gear by using our online designer and picking from our catalog of thousands of t-shirts, sweatshirts, hoodies, jerseys, hats, and other fan gear. We offer the best deals and highest discounts on school clothing.
Contact info
1300 Rosa Parks Blvd., 48216, Detroit, United States
- customerservice@spiritshop.com
- www.spiritshop.com
4.4
Excellent
290 reviews
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I'm very happy with the jacket
I'm very happy with the jacket. Just wish you could have embroidered the school name. I would have been happy to pay more for it.
7 October 2025
Unprompted review
Reply from Spirit Shop
Unfortunately we don't do embroidery, but we appreciate your feedback and are pleased to know you're happy with the jacket.
Every time I have ordered from you guys…
Every time I have ordered from you guys my order has been on time and exactly how I ordered it
20 October 2025
Unprompted review
Reply from Spirit Shop
We're thrilled that you've been happy with your purchases! Thank you for sharing!
My experience
The shipping time and quality was nothing less than amazing! I will certainly be ordering more in the future.
22 September 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review! We look forward to your future business!
Hoodie was exactly as pictured
Hoodie was exactly as pictured. Great quality. Fast shipping
15 October 2025
Unprompted review
Reply from Spirit Shop
We're so glad you're pleased! Thank you for shopping with Spirit Shop.
They had the size I needed…
They had the size I needed and I got the shirt in a reasonable timeframe.
20 October 2025
Unprompted review
Reply from Spirit Shop
We're happy to hear you're pleased! Thank you for shopping with Spirit Shop.
Was expecting better quality
I received the shirt quickly which was nice. However, the quality is not great. The stitching is already coming out and the logo looks ironed on. With shipping I believe I paid about $25. Not exactly what I was hoping for.
1 September 2025
Unprompted review
Reply from Spirit Shop
We're sorry to hear you receivede a defective product. Please contact customerservice@spiritshop.com with your order information and we will make it right.
Always a great product at a reasonable…
Always a great product at a reasonable price
20 October 2025
Unprompted review
Reply from Spirit Shop
We're glad you're pleased! Thank you for taking the time to leave a review.
Would Purchase Again
Great prices and good materials used for the clothing.
1 October 2025
Unprompted review
Reply from Spirit Shop
We're delighted to know you're pleased with your purchase! Thank you for taking the time to leave a review.
Very fast shipped out
Very fast shipped out! Loved all the options to choose from.
My only suggestion is that we didn't notice the barcode sticker on the hoodie and when washed, it was difficult to remove.
20 August 2025
Unprompted review
Reply from Spirit Shop
We're glad you're pleased! Thank you for the 5-star review.
Get the Look you Want
It was very easy to design the look I wanted and my shirt was delivered within a week!
13 October 2025
Unprompted review
Reply from Spirit Shop
We're happy to hear you're pleased with your purchase! Thank you for the 5-star review!
Reply from Spirit Shop
Thank you for sharing your experience. We're glad you're pleased!
Great product....Great price.....all…
Great product....Great price.....all around Great experience!!!
3 October 2025
Unprompted review
Reply from Spirit Shop
We're so happy that you're pleased with your order! Thank you for shopping with Spirit Shop.
Order came on time and was great…
Order came on time and was great quality!
6 October 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review! We're glad you are pleased!
Quality Items at a Great Price!
The shirts are very well made, and I am really looking forward to wearing them all year long. Thank you for the high quality items!
Also, the shipping went very well. I'm in rural Alaska and it's hard to get things quickly out here. You did a great job!
29 September 2025
Unprompted review
Reply from Spirit Shop
Thank you so much for sharing your experience! We're thrilled to know you're happy with your purchase and shopping experience!
Reply from Spirit Shop
We're happy to know you're pleased and we look forward to your future business!
My order was received in a timely…
My order was received in a timely manner.
20 October 2025
Unprompted review
Reply from Spirit Shop
Thank you for the 5-star review! We appreciate it!
Very speedy delivery!
Almost 5 stars only because the coupons and individual prices for bulk order were confusing. Other than that, delivery was very fast as it only took 2 weeks
13 September 2025
Unprompted review
Reply from Spirit Shop
We're glad you're happy with the order and we appreciate the feedback on ordering.
Fast service ..but
Fast service
However the personalized name on back of hoodie is a little too high and the hood covers it partially
10 October 2025
Unprompted review
Reply from Spirit Shop
Thank you for taking the time to provide feedback. We appreciate it and appreciate your business.
Everything is fine
Everything is fine, I did think the logo was gonna be just a little bit bigger but other than that, it was fine. I love it.
1 October 2025
Unprompted review
Reply from Spirit Shop
Thank you for shopping with Spirit Shop and for taking the time to leave a review. We appeciate it!
Quality Assurance
I ordered two shirts. They arrived maybe a day later than expected, but their tracking showed the originals failed the quality check and had to be remade. The extra day was completely worth it to make sure that what I ordered was correct and looked good. So happy they have this step instead of blindly sending things out.
17 September 2025
Unprompted review
Reply from Spirit Shop
We're delighted to know you're happy with your order! Thank you for sharing your experience.
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