Splitit Reviews 22,904

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,729 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service very easy to use and appreciate the flexibility of payment options, allowing them to split payments over time without interest. This payment method is particularly helpful for larger purchases, making items more affordable and providing peace of mind, especially when payments are only made after goods are received. Reviewers frequently highlight the convenience and efficiency of the system, noting that it allows them to control their payments comfortably and acquire desired products or services at an affordable rate. However, some customers also noted confusion and dissatisfaction regarding the payment process, particularly the initial full amount being held on their credit card as a pending charge. This practice led to concerns about credit utilization, blocked funds, and in some cases, even double charges, which impacted their ability to use their credit card for other purchases or negatively affected their credit report.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with many appreciating the ability to split... See more

User experience

Users describe positive interactions with user experience, finding it easy to use and set up, which helps... See more

Product

Reviewers highlight ambiguous aspects of product, with many appreciating the ability to purchase... See more

Service

People report positive experiences with service, often highlighting its value, convenience, and quickness.... See more

Price

Customers had ambiguous experiences with price, with some finding it affordable and beneficial for managing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Whilst I understand the process. U have put a block on the money and the whole amount is showing on my credit card statement. I will have to see if they charge me interest next month as I have paid mo... See more

Rated 4 out of 5 stars

It’s great that you can split the payments, but you can only use a credit card, but be aware, initially the whole amount goes from your balance and stays as pending for some days, so if you rely on th... See more

Rated 4 out of 5 stars

It was very simple to use and choose the length of time to repay either over 3 months or 6 months. The only thing is though the bank received the request for full payment and the part payment. While t... See more

Rated 4 out of 5 stars

Was easy process. Did get concerned with the pay part before seeing plan options maybe different wording as not confuse customers


Company details

  1. Payment service
  2. Financial advisor

About Splitit

Written by the company

We aren’t like other “buy now, pay later” options. We’re entirely different—free of fees, applications, and credit checks. For the responsible credit card user who pays diligently and doesn’t want a new loan under their name, Splitit is the smarter, more sensible choice. With Splitit, you choose the number of monthly installments and they show up right on your credit card statement. Best of all? Zero interest is ever added.

Learn more about Splitit

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23k reviews

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Rated 1 out of 5 stars

No option for long term installments of…

No option for long term installments of 24. Taking address on it's own like post code, which made fail my payment.

4 June 2026
Splitit logo

Reply from Splitit

Greetings, 

Thanks for trying our program! We typically only offer plans up to 12 months. We appreciate your understanding.

Rated 1 out of 5 stars

Unfortunatly i cannot give negative…

Unfortunatly i cannot give negative stars or i would have. Been a nightmare, suppose to be interst free 6 payment, but the took the lot casing card to go overdrawn, took 2 weeks before resolved

1 June 2026
Splitit logo

Reply from Splitit

Hi Pete,

Thank you for the opportunity to clarify how Splitit installment plans work.

After checkout, you will see two transactions on your credit card:

1. One is a temporary authorization (hold); this is not a charge and you do not pay this amount. 
1. It is simply a pre-authorization, which is standard for many other types of purchases on your credit card (think hotels, gasoline, etc.). 
2. The other is the first installment charge.
1. Each month after, your installment payment is automatically charged until your plan is complete. 

Splitit installment plans work using your available credit card balance. That is why the temporary hold on your credit is necessary. 

For any other questions navigate to the Shopper Portal consumer.splitit.com/active (https://consumer.splitit.com/active) and engage with our 24/7 chat team. We are happy to help!

Rated 5 out of 5 stars

Unfortunately the sale never went…

Unfortunately the sale never went through as seller cancelled the sale.
Surprisingly quick! However I would have liked more options. Like a larger amount 1st payment with the balance over option amount of payments. With this option I would then be able to afford to purchase a higher ticket item I’m planning in a few months time.
Best regards

12 May 2026
Rated 1 out of 5 stars

Entire amount is preauthorized

I was not expecting preauthorization for the entire purchase to be placed on my credit card. Maybe I missed it? But the whole point of an installment plan is to NOT be charged the entire amount at one time or have 100% your funds held. I’m glad it was only a small amount and the only reason I did it was because I was ordering from China and only wanted to pay on receipt of my order.

4 June 2026
Splitit logo

Reply from Splitit

Hi Amanda,

We appreciate you for sharing your experience.

When using the “pay after delivery” option with AliExpress, the entire purchase amount is authorized by your card to guarantee your payment to AliExpress. This will show as a temporary transaction on your card, but is not charged until delivery is completed. 

If you are seeing something that doesn't align with this process, or have any other questions about Splitit, please reach out at support@splitit.com (mailto:support@splitit.com) so we can assist you! We are here to help.

Rated 1 out of 5 stars

Hello,

Hello,
I set up a payment plan for a purchase of a product in the amount on 2298.08, to be paid in 3 instalments
was charged the whole amount, putting my available credit at risk.

3 June 2026
Splitit logo

Reply from Splitit

Hello there,

Thank you for the opportunity to clarify how Splitit installment plans work.

After checkout, you will see two transactions on your credit card:

1. One is a temporary authorization (hold); this is not a charge and you do not pay this amount. 
1. It is simply a pre-authorization, which is standard for many other types of purchases on your credit card (think hotels, gasoline, etc.). 
2. The other is the first installment charge.
1. Each month after, your installment payment is automatically charged until your plan is complete. 

Splitit installment plans work using your available credit card balance. That is why the temporary hold on your credit is necessary. 

For any other questions navigate to the Shopper Portal consumer.splitit.com/active (https://consumer.splitit.com/active) and engage with our 24/7 chat team. We are happy to help!

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