Splitit Reviews 22,904

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 3,729 reviews, reviewers overwhelmingly had a great experience with this company. Many customers find the service very easy to use and appreciate the flexibility of payment options, allowing them to split payments over time without interest. This payment method is particularly helpful for larger purchases, making items more affordable and providing peace of mind, especially when payments are only made after goods are received. Reviewers frequently highlight the convenience and efficiency of the system, noting that it allows them to control their payments comfortably and acquire desired products or services at an affordable rate. However, some customers also noted confusion and dissatisfaction regarding the payment process, particularly the initial full amount being held on their credit card as a pending charge. This practice led to concerns about credit utilization, blocked funds, and in some cases, even double charges, which impacted their ability to use their credit card for other purchases or negatively affected their credit report.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment, with many appreciating the ability to split... See more

User experience

Users describe positive interactions with user experience, finding it easy to use and set up, which helps... See more

Product

Reviewers highlight ambiguous aspects of product, with many appreciating the ability to purchase... See more

Service

People report positive experiences with service, often highlighting its value, convenience, and quickness.... See more

Price

Customers had ambiguous experiences with price, with some finding it affordable and beneficial for managing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Whilst I understand the process. U have put a block on the money and the whole amount is showing on my credit card statement. I will have to see if they charge me interest next month as I have paid mo... See more

Rated 4 out of 5 stars

It’s great that you can split the payments, but you can only use a credit card, but be aware, initially the whole amount goes from your balance and stays as pending for some days, so if you rely on th... See more

Rated 4 out of 5 stars

It was very simple to use and choose the length of time to repay either over 3 months or 6 months. The only thing is though the bank received the request for full payment and the part payment. While t... See more

Rated 4 out of 5 stars

Was easy process. Did get concerned with the pay part before seeing plan options maybe different wording as not confuse customers


Company details

  1. Payment service
  2. Financial advisor

About Splitit

Written by the company

We aren’t like other “buy now, pay later” options. We’re entirely different—free of fees, applications, and credit checks. For the responsible credit card user who pays diligently and doesn’t want a new loan under their name, Splitit is the smarter, more sensible choice. With Splitit, you choose the number of monthly installments and they show up right on your credit card statement. Best of all? Zero interest is ever added.

Learn more about Splitit

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

23k reviews

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Rated 1 out of 5 stars

My money keeps being processed for…

My money keeps being processed for Byte, who have been out of business for awhile and I can’t seem to stop payments or get a refund.

30 June 2025
Unprompted review
Splitit logo

Reply from Splitit

Hello there,

Thank you for sharing your feedback.

The best way to handle this situation is to reach out to the Merchant directly. Splitit is a technology company that makes the installment plan possible, but your purchase and any order changes are always handled by the Merchant.

Returns and refunds must be approved by the Merchant you purchased from, and once approved, will be reflected automatically on your installment plan. 

We appreciate your understanding of this process. For any other questions navigate to the Shopper Portal consumer.splitit.com/active (https://consumer.splitit.com/active) and engage with our 24/7 chat team. We are happy to help!

Rated 5 out of 5 stars

Very easy to set up

Very easy to set up with payments over 12 months, no fees or credit check just need enough balance on your credit card for the full purchase price. Splitit then draw the payments from your card monthly until you've paid off the purchase price.

31 May 2026
Rated 2 out of 5 stars

Not useful

Choosing this option to pay was so that I didn't have to pay it all upfront. Because I had to show that I could pay, the whole cost had to be available on my credit card and this meant that my balance on the credit card showed the whole cost of my purchase. This defeated the purpose of choosing the option to spread the payment.

31 May 2026
Splitit logo

Reply from Splitit

Thank you for sharing your experience! For all installment plans powered by Splitit, you will see two transactions after checkout:

1. One is the temporary authorization (hold) on your card that guarantees your purchase.
2. The other is the first installment, which is charged immediately.

We have not charged you in full; what you are seeing is the temporary authorization hold, plus your first payment. With Splitit, you get the benefit of only paying your monthly installment, plus all the benefits of paying with your existing credit card, no new loans or any additional fees! We hope this information addresses your concerns!

Rated 3 out of 5 stars

creditcard limit

I love the possibility to be able to split a bigger amount. However, if I still need to change my creditcard limit, I don't really see the point.

23 May 2026
Splitit logo

Reply from Splitit

Hi Petra,

Thank you for your feedback — we understand how this can be confusing at first.

With Splitit, you’ll typically see two transactions after checkout:
• A temporary authorization hold for the remaining balance
• Your first installment, which is the only amount charged

The hold is not a charge — it simply reserves funds on your card to enable your installment plan. This is what makes Splitit different: you can break up payments over time using your existing credit card, without interest, hidden fees, or taking on a new loan.

While the hold is active, it may feel similar to paying upfront, but only your installment is actually billed. The hold is released by your bank after a few days (timing may vary), restoring your available credit.

It’s a simple, transparent way to pay over time — with no surprises and no extra cost.

If you have any questions, we’re always happy to help!

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