spoiledbrat.co.uk Reviews 

299
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

Absolutely beautiful clothes and gifts when you are looking for something a wee bit different. A bit higher priced but their sale was a proper sale with a large percentage of original prices. Very qu... See more

Rated 5 out of 5 stars

Item was exactly what I was after. My daughter loves her new backpack for school. Very pink and girly. Item arrived super quick and packaged lovely. Thank you

Rated 5 out of 5 stars

Found Spoiled Brat randomly online while searching for Loungefly bags... And found they had an older one I was after for months which I couldn't find anywhere and instantly ordered it! I check back to... See more

Rated 5 out of 5 stars

Absolutely perfect quick dispatch & shipping, perfect email notifications so ai knew my order had arrived and came in perfect condition with sweets and a lovely note. Im very happy that u stock sock c... See more

Company details

  1. Clothing Shop
  2. Beauty supply store
  3. Boutique
  4. Fashion accessories shop
  5. Handbags Shop
  6. Ladies' clothes shop

Written by the company

Spoiledbrat online fashion boutique - your one stop shop for ladies fashion, mens fashion, kids and babies clothing, bags, accessories, jewellery, designer clothing & much more.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

299 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(299)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Item arrived broken & badly wrapped

Nice website with cool products, but the pair of sunglasses I ordered arrived broken in several places. And carelessly loose in just a layer of bubble wrap, not the case the description promised. Which is probably why they were so damaged.
Just felt like there was no effort & I'm now going to be out of pocket as I have to pay to return a pair of their faulty sunglasses.
Can't in good conscience recommend this business.

2 June 2025
spoiledbrat.co.uk logo

Reply from spoiledbrat.co.uk

Hi S Wright,
We’re really sorry to hear about the issue with your order — this certainly isn’t the experience we aim to provide. We actually replied to your email with a free Royal Mail return label so you wouldn’t be out of pocket, but it’s possible our response landed in your spam or junk folder — please do check there.

We also apologise for the packaging not meeting expectations. We take all feedback seriously and will review this with our dispatch team to make sure it doesn’t happen again.

We’d love the chance to make this right — please feel free to reply to our email or reach out again if you need help.

Best wishes,
The Spoiled Brat Team 💕

Rated 1 out of 5 stars

Do not purchase from this store

Do not purchase from this store, especially if you are ordering from a different country.

They sent me the wrong dress, which I had bought specifically for a trip. They even forced me to pay out of pocket for shipping to return the dress, even though it was their mistake for sending the wrong item.

This business is very badly managed and has no concern for their customers.

1 May 2025
Unprompted review
Rated 2 out of 5 stars

Nice products, Nonexistent customer service

The products are great but either no response from customer service or subpar response (two experiences on two different orders). Ordered from here because they had an item that no one else did, but will avoid going forward.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely quality service

Absolutely quality service, 5 star quality clothing at a good price and the customer service is like no other company I’ve ever ordered from, highly recommended

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Great items at great prices.

I always get great service from spoiledbrat and always love opening my parcel as soon as it arrives. Their items are high fashion and hard to find.
So it's always nice to get great discounts on already great prices.

2 October 2024
spoiledbrat.co.uk logo

Reply from spoiledbrat.co.uk

thankyou so much x

Rated 2 out of 5 stars

Had to buy the shorts seperately which i have now recieved

I ordered shorts and a top was sent in error
I have emailed to point out the error and have had no response
This was a gift and was very disappointing

26 September 2024
spoiledbrat.co.uk logo

Reply from spoiledbrat.co.uk

Hi, I am so sorry about this mistake I made with this. I am hoping we have resolved this and its all sorted now?

Rated 5 out of 5 stars

Absolutely perfect quick dispatch &…

Absolutely perfect quick dispatch & shipping, perfect email notifications so ai knew my order had arrived and came in perfect condition with sweets and a lovely note. Im very happy that u stock sock candy. Wish you had more styles for us uk babes. Thank you very much !

31 August 2024
Unprompted review
Rated 1 out of 5 stars

Candle arrived broken

Candle arrived broken. Unable to give as a gift yet refused refund and Susan was extremely rude in her emails. Avoid!

30 July 2024
Unprompted review
spoiledbrat.co.uk logo

Reply from spoiledbrat.co.uk

Item did not arrive broken, 16 days after receipt & being in your care, you messaged saying the item was broken.

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