http://www.sportandleisureuk.com Reviews 

3,915
•
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Unfortunately, I made the mistake of buying a product from this brand. The item I purchased costs €600 and they mentioned that it will be delivered within 3–7 working days, but today is the 8t... See more

Company replied

Rated 2 out of 5 stars

I brought a pool table delivered as they said on time red cloth black marks all over it all dark wood scratched to he'll big chip in wood sent em an email telling them nothing bck never use them agai... See more

Company replied

Rated 4 out of 5 stars

Great table, good looking and smoothe action, big enough for 4 small players. Delivered on time and ordered on a straightforward web-site. Quite a heavy table so folding/unfolding best left to adult... See more

Company replied

Rated 1 out of 5 stars

Dreadful company. Ordered an outdoor table tennis table and within days the surface started bubbling. Contacted customer services who lied and said it was an indoor table and so they are not liab... See more

Company replied

2.2

Poor

TrustScore 2 out of 5

4k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically takes over 1 month to reply

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2.2

All reviews

(3,915)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not buy

Do not buy, two treadmills have broken whilst using, they’ve done nothing to rectify it ie, a refund or sending someone out to come collect, they’re now ignoring emails

30 August 2022
Unprompted review
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Unfortunately, we have been unable to verify that you are a legitimate customer as there have been no order details provided. Trustpilot is a third-party business that we have no association with, therefore if you have placed an order with us and require further assistance please contact us at sales@sportandleisureuk.com

Rated 4 out of 5 stars

Bought a treadmill from these guys…

Bought a treadmill from these guys works as should, happy wife came next day like they said all positive from me👍

4 August 2022
Unprompted review
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 4 out of 5 stars

Fairly painless and hassle free all…

Fairly painless and hassle free all good with the items

18 April 2022
Unprompted review
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 1 out of 5 stars

Avoid

Avoid! I bought a SKU stride master treadmill from this company last year. The belt stopped working after 2 weeks. I contacted them about rectifying this and received a lot of complicated instructions back. I felt uneasy about having to open it up as I am not an electrician. They did not refund the money or send an engineer to have a look so I was stuck with a treadmill I could not use, 3 weeks after buying it from them and a waste of £270. Avoid them

28 January 2022
Unprompted review
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Unfortunately, we have been unable to verify that you are a legitimate customer as there have been no order details provided. Trustpilot is a third-party business that we have no association with, therefore if you have placed an order with us and require further assistance please contact us at sales@sportandleisureuk.com

Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY…Bought a…

DO NOT BUY FROM THIS COMPANY…Bought a air hockey table for a Xmas present, opened Xmas eve to build for my daughter, only to find corner broken and therefore not usable. Photos taken and sent showing still in box, but they have refused a replacement or refund as box wasn’t opened within 48hrs of receiving….. this was a Xmas present so could not have been opened earlier!!!!!!
Disgraceful customer service…. Will never use again!!!

31 December 2021
Unprompted review
Rated 1 out of 5 stars

Bought an e scooter from here

Bought an e scooter from here, handlebar stem won't even align n the delivery was horrible

13 December 2021
Unprompted review
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

The item has not been purchased from sportandlesiureuk.com as we do not and have never sold e scooters. Please contact the correct website you ordered the product from.

Rated 5 out of 5 stars

Great Spin Bike.

I bought a Sport Body Training spinning bike for my wife, she was advised to buy a 16kg+ wheel, she chose the 18kg model, it is great value for money, one very happy lady. Delivered as promised. Thank you Sport and Leisure, excellent service.

12 October 2021
Rated 1 out of 5 stars

Zero stars, dreadful company

If I could give zero stars I would. Spin bike developed fault within a few months. Replacement part sent but bike still faulty and cannot be used as i could get injured. I keep getting asked to send a video to prove the fault which is impossible to do but no one is listening. I’ve asked several times for the complaints procedure and been ignored. Do not use this company, I wish I hadn’t. The worst customer service I’ve experienced.

12 October 2021
Rated 5 out of 5 stars

I Purchased the motorised Treadmill 13…

I Purchased the motorised Treadmill 13 months ago and it had not been used. as living on my own needed help to put in place and having new electric cable supplied. Recently when a friend was assembling there was no safety key to be found. Contacted Sports and Leisure and Doug was very understanding and helpful. He traced the order and sent out a replacement safety key which I have now received. Hoping with friends help I will be using it for the first time next week. I purchased the Treadmill 13 months ago. Thankyou Sports and Leisure.

2 October 2021
Rated 2 out of 5 stars

Abysmal customer service

Our Ironman multigym was missing an important part so I contacted Sport and Leisure twice via Amazon with no response. I then phoned directly and spoke with bored rude young man who wouldn't listen and kept talking over me saying I had to contact Amazon (even though I'd told him repeatedly that I already had) as he couldn't use the Amazon order number and had no record of it despite them having shipped the Gym to us?! When asked he said he would have sent the missing part out immediately if I'd ordered directly with them - he finally grudgingly said he would get someone to look at their Amazon account and hung up on me -the missing part arrived 4 days later!

30 September 2021
Unprompted review
Rated 5 out of 5 stars

This is a present for my son

This is a present for my son for christmas so hasnt been set up yet , i know he will enjoy it as he loves ping pong
Delivery was excellent and i was kept upto date

17 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 5 out of 5 stars

Hillman Warrior GT.

Hi there, I'm very pleased with my Hillman Warrior GT Buggy. It takes a wee while to get used to it!! I dont know if you sent me the wrong book of instructions as I have the steering wheel and the book you sent is foe handlebars.

16 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 5 out of 5 stars

Speedy Professional Service

Excellent quick response to a guarantee issue

13 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 5 out of 5 stars

I found this electric car for my 2 year…

I found this electric car for my 2 year old grandson. He cannot keep out of it. He’s still too young to drive and navigate himself but the blue tooth control works brilliantly to control the car. Delivered within 2 days. Would highly recommend.

12 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 5 out of 5 stars

Great price ...quick service and…

Great price ...quick service and delivery

11 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 5 out of 5 stars

Great service

Great service. Could not fault.

10 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 5 out of 5 stars

The service was very good and l am…

The service was very good and l am delighted with the goods supplied by this company Cheers Philip Waiton

9 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

Rated 4 out of 5 stars

AirKing Glider 5ft folding air hockey table

Great table, good looking and smoothe action, big enough for 4 small players. Delivered on time and ordered on a straightforward web-site. Quite a heavy table so folding/unfolding best left to adults. Blower needs 240 volt supply and the cable is short so needs an extension lead. Minor parts missing on delivery (1 x washer and 1 x storage compartment support bar), but able to improvise.

9 September 2021
http://www.sportandleisureuk.com logo

Reply from http://www.sportandleisureuk.com

Thank you, we are pleased to hear that you are satisfied with your purchase from us. Trustpilot is a third-party business that we have no association with and do not send invites, so we really do appreciate that you have taken the time to leave positive feedback.

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