Sportingbet Reviews 

Closed my account with no warning. When am I getting my money back?

Avoid big time, if they think you might win, they instantly restrict your account, not a very professional company.

I will be contacting my local MP about this, the gambling industry is now getting out of control, it obviously cannot self regulate. The government really needs to step in here.

Generally ok betting with them but they not very efficient paying any free bets or bonuses out so regarding promotions, I would avoid. Chat staff not very friendly or professional so they do not come across very customer focused. Average at best. OK for a back up sports book but other than that there are much better sports book who honor promotions in a timely manner with more courteous staff.

After signing up with no problems I received a promotional email, bet £20 on the last race at York to receive a £5 free bet. Not a fantastic offer but thought I'd give it a go. Now the trouble is my horse had the audacity to win. I thought great I've won £117 and also a free bet! But alas this did not go down too well with sportingbet. My account is immediately closed and numerous requests for proof of id followed. Then the excuses.... Your passport is 9 years old the pictures are fuzzy this "to me to you" went on for TWO weeks before I'm finally allowed to withdraw my cash. The only way I could prompt a quick response was a threat to report them to IBAS. So what about that free bet I'd qualified for.... Apparently they have now suspended my account which in their eyes means I am not entitled to the free bet. Now I know the issue is only over a measly £5 free bet but my principles tell me that it should be honoured. If this was an honest company they would agree so I'm going to have force them to honour an agreement that took place as soon as I placed my bet.
DO NOT TOUCH THIS COMPANY. READ THE REVIEWS. IF YOU WON THEY TRY ALL WAYS TO NOT PAY OUT.

I moved to SB to bet mainly because my regular bookies stopped doing acca insurance and SB were doing a promotion on acca ins. I placed my bets i had a free bet no problems, then i won 325, the deposit for the bet was made on my prepaid MasterCard (like to keep my gambling separate from my living expenses) and SB said the card wouldn't allow me to withdraw to it, id had this before so knew it was a legitimate reason to not get my winnings. I couldn't remember what previous bookies had done but remember it was resolved easily and quickly, with SB it was a little more stressful. They said just do a bank transfer which wouldn't go through, the way SB said to proceed didn't marry up with what 2 of my banks was saying. I spoke to customer services got through to them easily but i found the 1st representative a bit blunt, not very understanding after a semi heated conversation she said she would elevate a dispute to payments i would be contacted within 24 hours. 24 hours passed no contact so I rang them I wanted my winnings ! 2nd representative was similar in tone imo to the 1st so I said I wanted a manager to call me thats when customer services level raised. Within the hour a manager called and handled everything beautiful and later that day my money was in my bank via PayPal. So in summary if you like me use those prepaid cards check the withdrawal procedure to save stress. I was on the verge of never placing a bet with them ever again but the manager was professional and restored my faith in SportingBet.

Their official twitter account hasn't tweeted since March 2018 (6 months) so don't bother contacting them through that as they won't reply. Their chat service works, but they are extremely rude and unprofessional on it. Spoke to a Christine who terminated the chat before I'd finished. Won't be touching this company with a bargepole and I suggest you don't either.

Total disgrace company! they let you lose, no problem. the let you win a little bit on free spins no problem but oh wait, what's that I won 200 by picking the right horse for once? they are now refusing a withdrawal because I actually won something! what is the point of playing if when you win they are not going to pay out!
Sham company, avoid and go to one of the big boys who actually pay out when you win!

I’ve been trying to get my money out for nearly a month without success. They send conflicting info about their processing of the payment and say it’ll take between 2 & 10 days but nothing arrives then they give another later date that they say the payment was processed and still nothing received. AVOID Sportingbet whatever you do

An absolute joke of a company. Do not even waste your time. I tried to place £1.25 each way on two horses at Newmarket to win no more than £45 and they restricted me to 1p! I've been an occasional punter for several years, smallish stakes and no big wins at all. Then this happens. Seriously, avoid these cowboys like the plague.

This is the worst bookmakers I have an account with, they always give best prices on oddschecker but when you go to place a bet with them they will restrict your bet to only a few pounds, it's just pointless having an account with them.

V bad experience. Couldn't withdraw money after winning; contacted staff but were very unhelpful. Also have a friend who had her account banned for no reason and didn't get any response when emailing staff.

Definitely going to stick to sites like Eazibet instead, recomment other SA betters do too.

We ask that you send us a copy of your self-certified proof of identity. This means that you send us a photo with proof of identity next to your face. A proof of identity is a government-issued ID card (driver's license, passport or identity card).

We need this document to confirm your account details and to complete the security clearance.

You can email your digital photo to support@s... We accept files in jpeg and pdf format.

Your documents are kept in a secure database and only tested by a team of specialists.

This is an automatically generated email, please do not reply to this message. If you have further questions, you can always contact us: ...............

Thank you for your collaboration.

Best regards,

Your Sportingbet team

all this after I send it a clear copy of my passport

Very bad I'm playing the slot machines more than 50 € they don't give you time to play and winn even 1€ plus
Waste of time and money

Woeful. Registered & deposited £50. 3 bets in, totaling £13.75 and I can no longer place a bet. I did 3 Yankee's. If you're not killing brain cells on slots or doing 68-fold football acca's, I'm guessing they don't want you.

I would of give them no stars but had to give them one with the start up bonus they make it so difficult to understand its a con how they do it as I received the first 10 pound but after that you need to make bets more than 1.5 my 3rd bet I made 1.45 and missed the cut as they said but never told me this until I questioned it I kept depositing alot of money to try and get the bonus and wasted alot of time and kept wondering why i didnt receive it but i had to phone them for this as they were happy to take my money and say nothing even not a message to say you failed to meet the bonus instructions on there website or by email no communication I spoke to live chat fella which he was very unhelpful was like a broken record no symphony in my understanding due to the bonus structure being so unclear and not even a good will gesture. As I though as long as u betted more than 1.5 five times to receive the second stage of the bonus u got it but it has to be 5 times in a row and plus u miss out on the third stage aswell if u don't do it not like other company's which are very understanding and professional. Very bad company won't last long after reading it has 1.8 out of 10 tells it all. Also one person doesn't know from the next person and passes the information from one part of the company to the other when there probably sitting on the other side of the room STAY WELL CLEAR!!!!!!!!!!!!!!!!!!!!!!!

Because I dared to complain about no deposit limit option they closed my account what a joke

Terrible bookie, avoid them like the plague.

They are as unscrupulous as they come and should be shut down as what they do must be illegal.

Scam site. offer free bet bonus then won't give it to you. wiki sportingbet tells you just how bad owner is, had to sell part of the company for a dollar cause it had 13m dollar debt !!!

Terrible company. Once you start winning you are banned or heavily restricted with them! SportingBet should lose their license to be a UK bookmaker as they clearly are not one! Any UK bookmaker that refuses or restricts a punter's bet should not be allowed to continue just because that punter has a winning account. Ban SportingBet and do Britain and all punters a favour!