Ordered a very expensive road bike here, was a bit hesitant as some reviews weren't that positive, but the price was unbeatable. Happy to say the bike arrived in flawless condition. Solidly packed (lo... See more
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The best Austrian based online bike shop so far! Good selection of articles with reasonable prices. Fast shipping and a rather simple return procedure of not fitting goods. No complaints but only pr... See more
I ordered back and rear lights for Trek, they had the best offer in the whole internet. Lights arrived super fast, and I had used them for several months, unfortunately one of them broke. Sport Okay t... See more
Five stars from Finland. Fast delivery from Austria to my local super market Posti delivery box.
Company details
Information provided by various external sources
Als Spezialist für Bekleidung und Sportausrüstung im Outdoor-, Berg-, Kletter- und Skisport als auch im Bike- und Fitnessbereich begeistern wir unsere Kunden europaweit mit günstigen Preisen und 3D Produktwelten. Dabei bieten unsere Top-Marken Under Armour, Nike, adidas, Chillaz, Mammut, Haglöfs, K2, Martini, Deuter, Dainese, Salomon, Leki, Löffler, Ortovox und SCOTT ein Sportsortiment höchster Qualität. Besonders beliebte Produkte bei SportOkay sind u.a. Lauf- und Wanderschuhe, Alpin- und Tourenski, Suunto-Uhren, Scott & Giant Mountainbikes, Jacken, Hosen, Helme, Rucksäcke und Outdoorzubehör.
Contact info
Werner-von-Siemens-Straße 5, 6020 , Innsbruck, Austria
- www.sportokay.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 1 week
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Impressive Client Orientation
Early November '22 I ordered a pair of Salomon Speedcross 6 for my wife. Unfortunately, it took us three months to find out, that she didn't like the shoes.
Even after this long time SportOkay accepted the return and gave me the full amount of money back - this is really impressive to me.
You can order shoes in multiple shops - but this kind of service quality and client orientation is outstanding.
Big thanks to SportOkay for this differentiator !
Great service and support
Purchased a roadbike for a very competitive price. Great service and support. Communication was outstanding!
I highly recommend the webshop!
problem solved
The merchant has actively communicated with me,
problem solved。
although it did delay me a lot of time, but the merchant is responsible

Reply from SportOkay.com
Superfast shipping
Superfast shipping, perfect item. Highly recommended!
ORDER never devilered
My ORDER #500050298 shows as successful but I didn't receive the goods! The tracking says the package was damaged in the way to my address but I got nothing and nobody responds to my messages (I sent two emails to the support). It's been more than 10 days and nobody answer me.

Reply from SportOkay.com
I Wrote the adress wrong due to an…
I Wrote the adress wrong due to an automical Form.
They handelt it really weil and changed the adress.
Very good and reliable shop
Very good and reliable shop with often inexpensive prices and fast delivery to Germany.
We order there for years now and were always very satisfied.
Product great, shipping not ok
Product quality, style and price are great.
Shipping was quite bad, packaging was open, hopefully product was ok.
Full recommendation. Excellent shop.
Been buying at sportokay since 2018. Every time a pleasant shopping experience. Clear online-shop design, excellent product selection, reliable availability information, fair prices, extremely fast delivery (typically next day in Austria), very good communication all the way and customer support - including handling of returns.
Full recommendation.
I received my package in just two days…
I received my package in just two days and it was exactly as ordered.
Skitouring Jacket warm
Perfect and fast delivery, no problems in case of return. Coolest web shop for sports equipment.
Perfect service!
Perfect service and communication. Very quick delivery from Austria to Germany. 👍🏻👍🏻
ALL OK
I ordered first time with them, unfortunately the item has to be returned due to size fit, the return was easy and the refund made promptly. for the first time it was a nice experience. It would be nice to have an express DHL delivery option.
Perfect
Sport Okay is a very good shop on line. Best prices and very fast!!
Very Bad communication Service
02/05/2021 I have purchased a new bike, amazing service.
very fast communication, good offer and very fast service with very fast shipping.
23/01/2023 I want to purchase a new bike again, very happy after the last service.
Very slow communication 2/3days between emails
very rude answers with no help just like talking to a robot.
After 1week trying I will give up because I want to buy a bike because I need to do some local races after selling my last bike.
Going to buy another store with customer service.
Very Sad after some amazon service going to ...zero

Reply from SportOkay.com
SportOkay is fast and good
SportOkay is fast and good! Article arrived the day after the order! Very well packed. Best price in the market
Super products & very fast delivery
Super products & very fast delivery. Would have no hesitation purchasing again, or recommending
SportOkay is a very good and reliable…
SportOkay is a very good and reliable company. The service is great.
Very recommendable!
Website good to navigate and informative. Good price. Reliable. Shipping in time.
delivery experience gives me anxiety
I ordered last Jan. 2 monday, within two days I did not receive any email that they sent it. until I sent them an email and only then did they give me info whereabouts on my parcel but
they gave me a wrong info or link, I emailed them again because there was no changes in the movement of my parcel until they send me a new email and said they made a mistake with the link and they gave me a new link where I can track my parcel. That's when I saw it last jan.5 9:05pm the last update of my parcel and until now there has been no changes or new updates. all my son plans for our ride have been changed and it gives me anxiety that the bike will reach me hopefully without any damage .
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