SPORTSBIKESHOP Reviews 

141,927
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 5,054 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast shipping times, secure protective packaging, and extremely helpful store staff who expertly guide them through selecting proper riding gear. People also deeply appreciate the competitive pricing, vast product selection, and smooth online ordering process that makes finding motorcycle equipment completely effortless. However, some customers also noted occasional issues with clothing sizing, mentioning that certain ordered items felt way too small or poorly manufactured. Reviewers occasionally experienced minor delivery hiccups with couriers dropping packages at incorrect locations or encountered stock mix-ups requiring straightforward product exchanges.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great quality gear, fair pricing,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Service

Consumers find service to be positive, highlighting fast delivery and helpful staff. Reviewers frequently... See more

Price

Customers consistently report great satisfaction with the pricing and competitive offers available. Reviewers... See more

Order

Clients share positive opinions on order, highlighting straight forward online ordering and speedy delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just returned to bikes after various life interventions! Sportsbikeshop have become my go-to for gear. Exceptional service, pricing and range all delivered seemlessly. Faultless performance in... See more

Rated 5 out of 5 stars

Excellent service all round, spoke to them ob the phone to make an order to be delivered next day for a trip and sure enough, the items came the next day. Advice given as to what to order and sizing w... See more

Rated 5 out of 5 stars

Looking for a helmet for the last of the nice weather so I wanted an open face which are quite hard to find in your size and colour. But just looking through on my phone and sportsbike had one in sto... See more

Rated 5 out of 5 stars

Was ok apart from dpd not delivering it correctly went wrong place and took photo which I saw wasn't at my delivery address so went to garage photo was taken at to be told they took it away. Found jis... See more


Company details

  1. #2 of 49 best companies in Motorcycle shop
  2. #2 of 20 best companies in Motorbike dealer
  3. #1 of 38 best companies in Motorcycle Equipment Store

Written by the company

SPORTSBIKESHOP is the UK's number one retailer of motorcycle helmets, clothing, parts & accessories. Shop from the biggest range of biking brands available either online or via our network of retail stores.

Written by the company


Contact info

4.9

Excellent

TrustScore 5 out of 5

142k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(141,927)

4,929 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service and advice

As always great service weather over the phone or in store the team in Preston are amazing and same with customer service team no pushy sales just true advice and genuine care great will make further orders

1 September 2026
Rated 1 out of 5 stars

Top box was received locked with the…

Top box was received locked with the keys inside. Asked for replacement key but told that was not possible. Sent box back and requested replacement. Then was told out of stock until November so asked for refund and ordered elsewhere. Had to waste an hour taking to post office and returning. Next day was told there was stock after all but it was too late I had already ordered elsewhere for £8 more. I spoke to two different Ben's in Customer Service and they didn't seem to care one bit. Total shambles and disgusting service.

5 September 2026
Rated 5 out of 5 stars

Friendly and knowledgeable

The part I ordered didn't fit but the team at Birmingham were helpful, knowledgeable and sorted everything out easily and quickly. Correct part arrived in 2 working days, fitted and all good.
Thanks guys, see you soon.

31 August 2026
Rated 5 out of 5 stars

sportbikeshop Absolutely recommend

sportbikeshop Absolutely recommend , very reliable and sort things well. They are a great example of how companies can be successful and well run. Brilliant customer experience, with great before and after service. Absolutely recommend to any wanting what they sell

7 August 2026
Rated 5 out of 5 stars

Great service

The order arrived the day after ordering it which is great. Jacket was perfect & a great price.

6 September 2026
Rated 5 out of 5 stars

Amazing service

Amazing service, needed a Gold standard disc lock for my insurance renewal. Bought Oxford Alpha XA14 Alarm Disc Lock at the best price and item arrived the next day! Disc lock is excellent quality and fits really easy and operations of the alarm on/off is very simple. They are a great shop with huge amount of gear and every time I've used them, they've been first class. Always easy to deal with, even if you need a return too. Highly recommend them.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

It was great to be able to try on several different types and sizes of jackets and trousers . A big thanks to Lee in Milton Keynes store for his advice and help in choosing the right gear.

4 September 2026
Rated 5 out of 5 stars

The gold standard in Motorcycle Luggage, Clothing and Parts.

I have been using Sportsbikeshop for years now,
They are and will always be my 1st port of call for anything bike related from clothing, Luggage and parts.
They are the Gold standard especially if you need something in a Hurry.
I always like to pay a little extra for their DPD courier Delivery, 99% of the time i order one day and reveive by Noon the next day.
What's not to like?
Their returns Dept are excellent too when for example buying clothing as each make's sizes differ, not a problem at all.

6 September 2026

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