Good selection of cheap products but the delivery and returns policy is well behind the times. £4.99 for click and collect in store is just wrong and also to return an item costs well over the odds. M... See more
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Company details
About Sportsdirect.com
Written by the company
Customer Service Opening Hours
Monday to Friday 08:00 - 20:00
Saturday & Sunday 09:00 - 18:00
(All times are shown GMT)
Contact info
Unit A, Brook Park East,, NG20 8RY, Shirebrook, United Kingdom
- www.sportsdirect.com
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Had no troubles previously purchasing…
Had no troubles previously purchasing online several times
Now its telling me unable to deliver to same UK address 😒
At time of ordering online not enough…
At time of ordering online not enough information is given about the returns policy. Assumed you could return an online purchase in store. Went to local store and received very off-hand and unhelpful reply from member of staff who should have been more courteous and helpful.
The trainers were too small and I had…
The trainers were too small and I had to pay £4.99 for them to be with delivered and another £4.99 to return them. If I had known that I had to pay twice for delivery and return, I would definitely not have bought them. It is not made clear when you purchase from online.
Purchased a pair of sandals.
Purchased a pair of sandals that were just a tad tight, returned no problem & larger size bought ! . Good quality & now a good fit.
Paid for next day dilvery but has not…
Paid for next day dilvery but has not arrived and tracking say still on the way buy did give today's date for delivery
Trainers delivered Mon 24 Aug
Trainers delivered Mon 24 Aug. Exactly what I wanted, and delivered early by Evri. Great job.
Great value, choice and very reliable!
Sports Direct is a great place to shop. There’s a huge range of products at affordable prices, with plenty of good deals available. Delivery service is great as well! Overall, I’ve always had a great experience!
Lovely experience but pretty slow…
Lovely experience but pretty slow delivery service it took a week but apart from that I have no complaints
Great Trainers at a Great Price!
I’d been looking for a pair of all-black trainers for some time, but everything I found seemed either far too bulky or hugely expensive for everyday wear. I eventually came across a pair of Nike trainers on here, which seemed like an absolute bargain — around £10–£20 cheaper than everywhere else!
I ordered them and was pleasantly surprised when they arrived much sooner than expected (within 48 hrs). I’m very happy with them; they’re extremely comfortable, nicely springy and perfect for everyday wear.
No complaints at all — everything has been great so far!
You sent me the wrong size football…
You sent me the wrong size football boots in the right sized box - does no-one actual check?
Order arrived within two days
Order arrived within two days
Website easy to navigate
Huge selection
All price points
Cancelled order 24 hrs after order date…
Cancelled order 24 hrs after order date but was shipped anyway. Customer service unibtainable
Now need to pay for return. Poor
Item ridiculously sized compared to its…
Item ridiculously sized compared to its label and can't return it.
Exactly what I ordered and arrived very…
Exactly what I ordered and arrived very quickly.
really pleased
The ordering was simple, the delivery was quick and so much choice on the site
Delivered to wrong address
Delivered to wrong address, parcel in photo not my address ,please send refund to my account thank you
Your customer service is good when you…
Your customer service is good when you can finally get someone….
Wouldn’t use Evri if I was you they have lost one parcel and the replacement has been delayed already if I get it !
In todays word Sports Direct
In todays word Sports Direct, whilst having competitive prices are just not on the mark with service and delivery value to moeny , Too slow and Too expensive for delivery
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